1 Reply Latest reply: Oct 24, 2013 10:01 AM by braden85
TharpSter Level 1 (0 points)

I pre-ordered Def Leppard's Viva Hysteria a few weeks ago.  It's out today, however there's no record of the order in my iTunes, and the album doesn't even show up in the store.  What's the deal?

iPhone 5s
  • braden85 Community Specialists (4,010 points)

    Hey TharpSter!


    I have an article here that can help address this question:


    iTunes Store: About Pre-orders



    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

    Thanks for using the Apple Support Communities!