coold88

Level 1 (0 points)

Q: Remote Desktop - The Remote Desktop administrator software does not match the installed client software version.

Hi,

I just upgraded to Mavricks and get this when I try to launch Remote Desktop:

The Remote Desktop administrator software does not match the installed client software version.

I tried removing the application and reinstalling it to no avail. Any suggestions?

Thanks.

-David J. Eisen

MacBook Pro with Retina display, OS X Mountain Lion, 2.7ghz, 16gb Ram, 750gb SSD

Posted on Oct 22, 2013 3:04 PM

I have this question too

Q: Remote Desktop - The Remote Desktop administrator software does not match the installed client software version.

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Helpful answers

by braden85,

braden85 Oct 24, 2013 9:43 AM in response to coold88
Community Specialists

Oct 24, 2013 9:43 AM in response to coold88

Hi coold88!

I have an article for you that addresses your issue:

Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated
http://support.apple.com/kb/HT3596

You will want to make sure you have the latest version of the software as well:

About Apple Remote Desktop 3.7
http://support.apple.com/kb/HT5896

Thanks for using the Apple Support Communities. Have a good one!

-Braden
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by appleexpert1,

appleexpert1 Apr 7, 2014 2:50 PM in response to braden85
Level 1 (5 points)

Apr 7, 2014 2:50 PM in response to braden85

I have the same issue.

I just removed everything before since my ARD wasn't working. I hit check for updates and there are none. I'm running 10.9.2. I was just using it untill I ran remove script to get rid of all the ARD Files.
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