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Trying to install OS X Maverick, asking for my administrator password

Trying to install OS X Maverick, asking for my administrator password

Posted on Oct 22, 2013 3:48 PM

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11 replies

Oct 22, 2013 7:59 PM in response to rkaufmann87

I'm having the same problem. There are two admin accounts on my mac, and neither has a password. When upgrading to Mavericks, it's saying "your password was incorrect. Please reenter your administrator password" (there is no option to enter a username, as usually happens when asking for admin access). If I just click OK (i.e. no password) it says incorrect password. I tried entering the root password, and all other possible passwords to no avail.


Seems to be a bug in the Mavericks upgrade. There is no general "administrator password" on OSX as far as I am aware, and I've never had this problem upgrading before. I suspect the problem is that it doesn't like an admin account that doesn't have a password.

Oct 22, 2013 8:02 PM in response to davidj22

Actually, I found the answer on twitter.


Yes, it is a bug in the Mavericks upgrade. Mavericks does not permit accounts with no passwords, so you must go into user preferences and add a password to your account. Then the Mavericks install works fine.


It should really say this rather than just telling you that you've entered the wrong password.

Oct 24, 2013 9:43 AM in response to sivakumaresan

I had the same problem. The solution to mine was different than davidj22. I was logging in with my work network account when doing the upgrade. I had the password for the local administrator account (any my work account is also an admin), but nothing was working.


I logged out of my work account and logged in with local admin and I was able to get past the password prompt and complete the install. Hope that helps others.

Oct 24, 2013 10:28 AM in response to Klaus1

Klaus1 wrote:

Apple probably assume that no user in his right mind would not protect their Mac with a password, rather than leave it useable by any passing stranger!


I don't have any "passing strangers" using my Mac, Klaus. It is mostly in my house, and if I take it with me I keep a close eye on it. I don't feel the need to password protect my Mac, or my phone, wallet, TV, etc.


BTW, if someone does steal your Mac, having a password won't help you in the slightest.

Feb 10, 2014 8:07 PM in response to sivakumaresan

The solution is very easy .. I was having this problem, but I found the solution 😁

All you have to do, when you are asked password 😠


1 -From the Apple menu choose System Preferences.

2 -From the View menu choose security & privacy ,, ( Focused ➕ ) , chose ( security & privacy )


Then, enter the password change, setting a new password, and you can now use the new password to complete the download 🙂 ( install OS X Maverick ) 🙂

Excuse me, because my English is not good,,😐
But I hope that I have given you solve a problem, and I want you to write down that I succeeded in overcoming the problem of the download,

Feb 10, 2014 8:05 PM in response to sweetpete74

The solution is very easy .. I was having this problem, but I found the solution


All you have to do, when you are asked password


1 - From the Apple menu choose System Preferences.

2 - From the View menu choose security & privacy ,, ( Focused ) , chose ( security & privacy )


Then, enter the password change, setting a new password, and you can now use the new password to complete the download ( install OS X Maverick )


Excuse me, because my English is not good,,


But I hope that I have given you solve a problem, and I want you to write down that I succeeded in overcoming the problem of the download,

Trying to install OS X Maverick, asking for my administrator password

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