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Why Pages, keynotes, and Numbers are not free? I bought my mac Oct 14, 2013

Why Pages, keynotes, and Numbers are not free? I bought my Mac at Oct 14, 2013. With the new OS X Mavericks relaeaed, Apple said that these three Apps are free to new buyers, I bought Macbook Air last week. Why I didn't see these three Apps free after I logged in the Mac App Store?

Please, Help!

Posted on Oct 22, 2013 4:11 PM

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16 replies

Oct 22, 2013 10:23 PM in response to laicaowoba77

***For those that purchased iWork 09 not on the app store but as a retail disk copy you can get the update for iWork even though it may show $19.99 for all the apps:


You can reupdate to iWork 9.3 by going here http://support.apple.com/kb/DL1563

then after it is updated close the app store if opened then open it again and sign out then sign in and then all the iwork 2013 apps should show as update rather than $19.99 cost each. This worked for me. I bought iwork '09 on disk but it showed 19.99 each after I upgraded to Mavericks so followed the above steps and it worked. I am now updating all my iWork suite I bought on disk, NOT on the Mac app store and now I have a Mac app store set!



Apple sure has a problem that needs to be fixed otherwise iWork will eventually be free for everyone...

Someone at Apple forgot all of us old retail people before the Mac App store existed!

Oct 23, 2013 4:34 PM in response to laicaowoba77

I purchased mine on September 28, and a day after I installed Mavericks, the iWork suite was available for me to download at no charge. It was not available right away. I found that to see it, I had to go to the apple menu, about this mac, more info, software update, purchases. It DID NOT show up by just going to the software update menu under the apple menu.

Why Pages, keynotes, and Numbers are not free? I bought my mac Oct 14, 2013

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