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Epson Perfection V500 Photo Scanner Drivers

I receive this message when I try to activate my Epson Scanner under OS X 10.9:


"You can't use this version of the application "EPSON Scan.app" with this version of OS X.


You have "EPSON Scan.app" 3.2.4"


When I go to the Epson site to download the proper drivers, it says I can only download the update from the Apple Store using Software Update. When I run Software Update it doesn't show any updates for the Epson scanner.


How do I get the proper update?


Thanks,


George


OS X Mavericks (10.9), External Hard Drives

Posted on Oct 22, 2013 6:19 PM

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Posted on Oct 23, 2013 3:52 PM

I am experiencing the same problem. I have the same Epson scanner as you. It is frustrating. But, the only thing I could do was to use the IMAGE CAPTURE software app to get a scan. It's not as good as the EPSON app, but for now, that is all I can figure out. I've contacted Epson, and hopefully, they can update or work it so that we can use the EPSON app and not IMAGE CAPTURE. IMAGE CAPTURE is very limiting.

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Oct 23, 2013 3:52 PM in response to gestone

I am experiencing the same problem. I have the same Epson scanner as you. It is frustrating. But, the only thing I could do was to use the IMAGE CAPTURE software app to get a scan. It's not as good as the EPSON app, but for now, that is all I can figure out. I've contacted Epson, and hopefully, they can update or work it so that we can use the EPSON app and not IMAGE CAPTURE. IMAGE CAPTURE is very limiting.

Oct 24, 2013 11:11 AM in response to gestone

Just ran Software Update and got really excited when I saw an update for Epson Printers and Scanners!


Ran the update and the opened the software - it doesn't look that great.


Looks exactly like Image Capture just labelled as Epson V500 😟 When you go into 'Show Details' you get more options but dosn't look that great. Maybe they just rushed it out quickly and will improve it? I suppose at least the brought it out quickly.

Oct 24, 2013 1:53 PM in response to Automac2

This is what came up:


User uploaded file

User uploaded file



On the link - http://support.apple.com/kb/ht3669

It does say:


Important: Use Software Update before connecting a printer or scanner. This updates your Mac's database of the latest supported printer and scanner models. If you don't use Software Update before attempting to connect a new printer, you may not see available software when you connect your device.

Oct 24, 2013 1:50 PM in response to gestone

For the V500, Epson give me this answer:


Merci de contacter le service e-mail d’EPSON.


Effectivement la mise a jour Mavericks a rendu inutilisable certains pilotes, je vous propose d'utiliser le logiciel Transfert d'images en attendant une mise a jour prochaine (logiciel disponible dans votre dossier Applications).


Ils se foutent du monde, Maverick est disponible depuis des mois pour des dev.

Epson Perfection V500 Photo Scanner Drivers

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