ojrmusem

Q: OSX Mavericks - "An Error occurred while preparing the installation.  Try running this application again."

OSX Mavericks - "An Error occurred while preparing the installation.  Try running this application again."

 

I checked and I do have the full Install OS X Mavericks.app - 5.31 GB on my HD under the Applications folder.  Running a late 2011 iMAC with 12GB RAM,quad core, etc.  I've downloaded the program several times, delete the old file and redownloaded and then attempted to install, but keep getting stuck at this point.  Has anyone defeated this error yet?

 

Thanks!

iMac, Mac OS X (10.7.1)

Posted on Oct 22, 2013 7:37 PM

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Q: OSX Mavericks - "An Error occurred while preparing the installation.  Try running this application again."

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  • by Jo92,

    Jo92 Jo92 Apr 8, 2014 2:30 PM in response to William Boyd, Jr.
    Level 1 (4 points)
    iLife
    Apr 8, 2014 2:30 PM in response to William Boyd, Jr.

    thanks again for your help, much appreciated.

  • by Debzoid,

    Debzoid Debzoid Apr 12, 2014 11:08 AM in response to Gerar76
    Level 1 (0 points)
    Apr 12, 2014 11:08 AM in response to Gerar76

    this worked for me too - thanks, it was getting very frustrating- simples

  • by dabstract,

    dabstract dabstract Apr 19, 2014 11:13 AM in response to LasdaVegas
    Level 1 (0 points)
    Apr 19, 2014 11:13 AM in response to LasdaVegas

    Thanks for the post.

  • by NDomingo,

    NDomingo NDomingo May 3, 2014 3:27 PM in response to William Boyd, Jr.
    Level 1 (0 points)
    May 3, 2014 3:27 PM in response to William Boyd, Jr.

    Hello! I watched the video. When my installer is running it doesn't show me the same window that says "OS X Utilities". So I do not see a "Utility" menu therefore I cannot set the date and time from the Terminal. I am installing Mavericks from Snow Leopard 10.6.8. Can you help? Thanks!Screen shot 2014-05-04 at 6.23.05 AM.png

  • by William Boyd, Jr.,

    William Boyd, Jr. William Boyd, Jr. May 3, 2014 7:15 PM in response to NDomingo
    Level 6 (10,524 points)
    May 3, 2014 7:15 PM in response to NDomingo

    I can't verify this at the moment, but my guess is that you haven't gone far enough into the installation process.  Try clicking the "Install" button.

  • by NDomingo,

    NDomingo NDomingo May 3, 2014 9:05 PM in response to William Boyd, Jr.
    Level 1 (0 points)
    May 3, 2014 9:05 PM in response to William Boyd, Jr.

    Thanks for the reply! I have clicked the "Install" button many times and still get the same error. I tried creating a new Admin account also and that didn't work either. But thanks for the help.:-)

  • by Drew Reece,

    Drew Reece Drew Reece May 4, 2014 12:18 PM in response to NDomingo
    Level 5 (7,559 points)
    Notebooks
    May 4, 2014 12:18 PM in response to NDomingo

    When you click install the assistant should try to setup it's custom boot environment. It will copy some files to the root of the disk & eventually restart into that new system (it can take a while). That is when the install process begins. That is where the 'Utility' menu is your system isn't running inside the installer so something has failed to happen, and you won't have the same menus in standard OS X.

     

     

    How much disk space do you have free?

    What Mac model is is? Is it listed as supported by Apple http://apple.com/osx/specs/

     

    Have you rebooted & quit all the other apps (including the ones in the menubar) before trying the installer?

    Are you running MacKeeper or something else that tries to prevent viruses or other software installs? Turn all that off before you try to install. That sort of 'system cleaner' has caused many issues on 10.9 I'd remove all traces until after 10.9 is installed.

     

    When did you download the installer? Can you delete it & redownload it from the store on this Mac?

  • by NDomingo,

    NDomingo NDomingo May 4, 2014 4:42 PM in response to Drew Reece
    Level 1 (0 points)
    May 4, 2014 4:42 PM in response to Drew Reece

    I get the error message after the installer says my iMac is restarting.

     

    I have almost 850GB free on my iMac Model 11,2 with Intel iCore i3. Running on Snow Leopard 10.6.8. I have rebooted with no other apps running including MacKeeper. I 've been downloading the installer for the past 2 days and have deleted and redownoaded it everytime I retry installing because I heard that the amount of traffic might cause some problems with the download. Still no success.

     

    I will try again now and hope I succeed.

     

    Thanks!

  • by rmhersey,

    rmhersey rmhersey May 20, 2014 8:29 AM in response to LasdaVegas
    Level 1 (0 points)
    May 20, 2014 8:29 AM in response to LasdaVegas

    Thanks this worked like a charm - same issue for Mavericks. 

  • by carstenfromnorth bay,

    carstenfromnorth bay carstenfromnorth bay Jun 25, 2014 12:27 PM in response to ojrmusem
    Level 1 (0 points)
    Jun 25, 2014 12:27 PM in response to ojrmusem

    I received this error while installing OSX 10.8 on a system (upgrading from 10.6).

     

    Issue was with the CD drive or disk.

     

    Copied the installer to the local system and ran it from there.

     

    Issue resolved.

  • by klopgenius,

    klopgenius klopgenius Jul 7, 2014 11:58 PM in response to ojrmusem
    Level 1 (0 points)
    Jul 7, 2014 11:58 PM in response to ojrmusem

    All,

     

    I had the same issue when upgrading original Seagate 500G HDD to Samsung SSD 1T in my early 2011 MBP.

    The fact is that tutorials advise you to disconnect the battery before changing the HDD.

    Consequence is that time is lost for any reason (seems there is no backup battery as usually in desktops...).

    When starting recovery (Command-R start-up) the MBP is not updating the time of the computer (probably a task which is done much later in the start-up process). Result is that Mavericks is checking the Date which is much older than what is expected and refuses to install Mavericks.

    A really small thing which I didn't found in the tutorials.

     

    Solution is easy:

    • Restart your computer "normally" from the original disk (the original 500GB which was inserted in an external box USB2 connected).
    • Restart again with Command-R
    • Do the formatting stuff as advised in the tutorials using Disk Utility, then exit DU.
    • Click MacOSX recovery and the process starts !
    • Continue the HDD upgrade as per the tutorials.

     

    Hope this helps.

  • by krikorh,

    krikorh krikorh Jul 13, 2014 1:45 AM in response to ojrmusem
    Level 1 (0 points)
    Jul 13, 2014 1:45 AM in response to ojrmusem

    I think if you go to terminal and then reset the date, then it might work:

     

    1) Open Terminal

    2) type: date then press enter

    3) type the date you want to reset to and then press enter

    first two digits: month

    second two digits: day

    theird two digits: hour

    fourth two digits: minutes

    last four digits: year

     

    e.g. 071310442014 corresponds to July the 13th 2014, time: 10:44

     

    4) Quit Terminal

    5) try to reinstall again

     

    check the following link:

    https://www.youtube.com/watch?v=Cf4TzZt24-M

  • by mknj,

    mknj mknj Aug 11, 2014 8:31 AM in response to Gerar76
    Level 1 (4 points)
    Mac OS X
    Aug 11, 2014 8:31 AM in response to Gerar76

    How do I set up a new Admin?  I am having the same problem

     

    Thanks

  • by William Boyd, Jr.,

    William Boyd, Jr. William Boyd, Jr. Aug 11, 2014 10:24 AM in response to mknj
    Level 6 (10,524 points)
    Aug 11, 2014 10:24 AM in response to mknj

    If you're asking how to create a new admin account on your Mac, launch System Preferences, select "Users & Groups", click on the lock in the lower-left corner to authenticate, then click on the "+" sign above the lock.  Set the "New Account" drop-down item to "Administrator".

     

    The details on your system may vary slightly depending on what version of OS X you're running.

  • by mknj,

    mknj mknj Aug 11, 2014 12:56 PM in response to William Boyd, Jr.
    Level 1 (4 points)
    Mac OS X
    Aug 11, 2014 12:56 PM in response to William Boyd, Jr.

    Thanks!!!

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