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All replies
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Helpful answers
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Apr 8, 2014 2:30 PM in response to William Boyd, Jr.by Jo92,thanks again for your help, much appreciated.
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Apr 12, 2014 11:08 AM in response to Gerar76by Debzoid,this worked for me too - thanks, it was getting very frustrating- simples
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May 3, 2014 7:15 PM in response to NDomingoby William Boyd, Jr.,I can't verify this at the moment, but my guess is that you haven't gone far enough into the installation process. Try clicking the "Install" button.
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May 3, 2014 9:05 PM in response to William Boyd, Jr.by NDomingo,Thanks for the reply! I have clicked the "Install" button many times and still get the same error. I tried creating a new Admin account also and that didn't work either. But thanks for the help.:-)
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May 4, 2014 12:18 PM in response to NDomingoby Drew Reece,When you click install the assistant should try to setup it's custom boot environment. It will copy some files to the root of the disk & eventually restart into that new system (it can take a while). That is when the install process begins. That is where the 'Utility' menu is your system isn't running inside the installer so something has failed to happen, and you won't have the same menus in standard OS X.
How much disk space do you have free?
What Mac model is is? Is it listed as supported by Apple http://apple.com/osx/specs/
Have you rebooted & quit all the other apps (including the ones in the menubar) before trying the installer?
Are you running MacKeeper or something else that tries to prevent viruses or other software installs? Turn all that off before you try to install. That sort of 'system cleaner' has caused many issues on 10.9 I'd remove all traces until after 10.9 is installed.
When did you download the installer? Can you delete it & redownload it from the store on this Mac?
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May 4, 2014 4:42 PM in response to Drew Reeceby NDomingo,I get the error message after the installer says my iMac is restarting.
I have almost 850GB free on my iMac Model 11,2 with Intel iCore i3. Running on Snow Leopard 10.6.8. I have rebooted with no other apps running including MacKeeper. I 've been downloading the installer for the past 2 days and have deleted and redownoaded it everytime I retry installing because I heard that the amount of traffic might cause some problems with the download. Still no success.
I will try again now and hope I succeed.
Thanks!
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May 20, 2014 8:29 AM in response to LasdaVegasby rmhersey,Thanks this worked like a charm - same issue for Mavericks.
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Jun 25, 2014 12:27 PM in response to ojrmusemby carstenfromnorth bay,I received this error while installing OSX 10.8 on a system (upgrading from 10.6).
Issue was with the CD drive or disk.
Copied the installer to the local system and ran it from there.
Issue resolved.
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Jul 7, 2014 11:58 PM in response to ojrmusemby klopgenius,All,
I had the same issue when upgrading original Seagate 500G HDD to Samsung SSD 1T in my early 2011 MBP.
The fact is that tutorials advise you to disconnect the battery before changing the HDD.
Consequence is that time is lost for any reason (seems there is no backup battery as usually in desktops...).
When starting recovery (Command-R start-up) the MBP is not updating the time of the computer (probably a task which is done much later in the start-up process). Result is that Mavericks is checking the Date which is much older than what is expected and refuses to install Mavericks.
A really small thing which I didn't found in the tutorials.
Solution is easy:
- Restart your computer "normally" from the original disk (the original 500GB which was inserted in an external box USB2 connected).
- Restart again with Command-R
- Do the formatting stuff as advised in the tutorials using Disk Utility, then exit DU.
- Click MacOSX recovery and the process starts !
- Continue the HDD upgrade as per the tutorials.
Hope this helps.
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Jul 13, 2014 1:45 AM in response to ojrmusemby krikorh,I think if you go to terminal and then reset the date, then it might work:
1) Open Terminal
2) type: date then press enter
3) type the date you want to reset to and then press enter
first two digits: month
second two digits: day
theird two digits: hour
fourth two digits: minutes
last four digits: year
e.g. 071310442014 corresponds to July the 13th 2014, time: 10:44
4) Quit Terminal
5) try to reinstall again
check the following link:
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Aug 11, 2014 8:31 AM in response to Gerar76by mknj,How do I set up a new Admin? I am having the same problem
Thanks
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Aug 11, 2014 10:24 AM in response to mknjby William Boyd, Jr.,If you're asking how to create a new admin account on your Mac, launch System Preferences, select "Users & Groups", click on the lock in the lower-left corner to authenticate, then click on the "+" sign above the lock. Set the "New Account" drop-down item to "Administrator".
The details on your system may vary slightly depending on what version of OS X you're running.
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