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Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.


Anyone else having this problem?

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:20 PM

Reply
473 replies

Oct 23, 2013 7:37 AM in response to Scott Rose

Scott Rose wrote:


This is one of the largest bugs in Mavericks’ Mail app, which affects Gmail accounts and Google Apps email accounts.

I understand what you're saying, but I believe the blame for this really needs to be placed on google for their non-standard handling of IMAP folders. It's not possible for a message to be in more than one IMAP folder at a time. It IS possible for this to happen with gmail.

Oct 23, 2013 9:19 AM in response to neilstaite

Here is the work around I have for this issue

after moving a message to another folder go to the folder then back to the inbox

the message will appear back in the inbox

select the message and choose archive this will remove the inbox label that is causing it to show up in the inbox


annoying but at least I can move messages out of my inbox

hope this gets fixed by apple or google

Oct 23, 2013 9:46 AM in response to neilstaite

Actually, the bugs in Mavericks Mail (for Gmail users and Google Apps users) get even worse:


Mail no longer recognizes custom-mapped folders for "Sent Mail" and "Trash". Mail in Mavericks FORCES deleted messages to go into Google's Trash, instead of the custom-mapped folder that you might have created for yourself.


This is terrible, because if you use Google's Trash, your deleted messages will automatically delete after 30 days. But if you use your own custom-mapped Trash folder, then you can keep your deleted messages around forever.


Furthermore, if you DO try to use a custom-mapped folder in Mail, those folders will appear compeltely BLANK in Mail, even if they already contain thousands of messages in them. So you can't even go back and look at your previously-trashed messages from before Mavericks! You have to log into the Gmail website.


Terrible!

Oct 23, 2013 9:56 AM in response to peterfromtelford

I've managed to get this working now. I turned "Show in IMAP" off, waited for a bit, then turned it back on again. After a few minutes, mail started downloading thousands of messages (it may also help to restart mail at this point). I also noticed that the old, "[Google Mail]" folder (the icon was filled with white unlike the others) that previously contained "Important" and "Starred" had disappeared, but "Important" and "Starred" had risen to the top level, with standard folder icons. I then hid those in IMAP via the gmail settings. Once mail caught up with the downloaded messages, everything is back to normal and I am able to file and delete messages again.

Oct 23, 2013 11:12 AM in response to jonny-green

Enabling "All Mail" is NOT a solution... it does not matter in anyway with Mail.

Mail 7.0 (1816) at this moment is the ONLY mail client that is not able to use correctly label/folder in GMAIL. It's not a problem of Google 'cause if u use Mail 6 everything's ok!

This problem with Mail 7 - Gmail was know since last GM 13A598... i supposed it was fixed in version 1816 of Mail.

Fix it as soon as possibile cause i don't wanna use other client mail as Airmail or PostBox

Mavericks Mail App and Gmail folders

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