Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.


Anyone else having this problem?

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:20 PM

Reply
473 replies

Feb 3, 2014 10:06 AM in response to lynjon1

@lynjon1: Sorry, but definitely NO! It does not work fine!

Try to sort your e-mails on the server by date inside the "Account Info" dialogue.

Try to highlight a sent e-mail in the list and go to the upper "E-Mail" menue and hit send again (SHIFT CMD D). In former versions it opened the mail automatically to be re-edit before sendinging it again. Nothing.

Try to save different drafts with the same header and different addreses each as a new draft.

This is bugs all over the place!

Feb 3, 2014 11:09 AM in response to MarkusukraM

Hi MarkusukraM


Sorry to hear about your problems. I have just hit Shift CMD D and the highlighted email does indeed open automatically to be re-edited before being sent again. If you want to sort your emails by date you simply click on that command at the top of your list of emails. (Am I missing something here? There are 9 options to choose from.) I don't quite understand your last point - different drafts with different addresses but the same header?


I have to repeat my earlier point - I have no issues at all with Mavericks running Apple Mail under OSX 10.9.1.


Keep calm and Carry on!

Feb 3, 2014 12:04 PM in response to lynjon1

Hm, strange. It does not work for me, when I want to send an e-mail again simply by highlighting it in the list. It works with reply though (CMD R)...

Can it be a bug with the German version of Mail? Don't think so...

Yes, the normal sorting function in the list works. But when you - for example - use the little gear wheel in the bottom left corner and hit "Account Info", a window pops up and shows you the mails on the server (POP not IMAP). Within this window I cannot sort the mails by date. They are automatically sorted by size - biggest size on top. Read about that issue in other places, too. Are you able to sort your mails in that window by date?

The draft issue is more complex to explain. Maybe too complex for my limited English. And I'm on a German system. So I might not now the proper terms.

With an older version of Mail I had the same issue. Then it went with some update and now it's back again. I cannot save a draft as another second draft when I change the addressee. And this worked formerly. Got me? I want to send the same e-mail-text to different addressees. Ah, too complicated... I cannot explain it well enough in English...


Well, thanks anyway.


Cheers

Feb 3, 2014 12:50 PM in response to MarkusukraM

I assume you are correct re the Account Info data, but I use IMAP so can't really comment. I'm not quite sure why you need this info, given that you can sort the emails by date in the main window, but if this is an issue for you I understand. If you want to save a draft and send the same text to a different address all you need to do is send the first message and then send again (Shift CMD D or right click on the highlighted message) and change the address.


I wouldn't worry about your English. If I could speak German as well as you speak English I'd be a happy man. Sie schrieben Englisch sehr gut!

Feb 3, 2014 5:13 PM in response to barkofdelight

barkofdelight wrote:


This just in (thanks, MacRumors):


http://support.apple.com/kb/TS5367


Of course, this is far from a fix, but at least Apple is acknowledging that there's a problem.


K.

At least they are finally acknowledging the obvious. I had to stop using Mail and buy a 3rd party mail client because my mail was no longer coming in. Mavericks was technically free, but as they say here in Japan "tada hodo takai mono ha nai" - there is nothing as expensive as something that is free.


doug

Feb 4, 2014 6:43 AM in response to lynjon1

OH MY GOD


Same thing keeps happening to me. I have one primary address for everyone (gmail), then I had a secondary gmail account that I used for a particular group of people and purposes (for my personal hobby). Since updating to Maverick, email keeps going out from my secondary address IN REPLY to email that came to my primary, even after I set in my Preference to have outgoing emails going out of the primary.


I am so irritated and feel uncomfortable how the boundaries between the two have now been crossed. I didn't want people to know about that second email. Very disappointed.

Feb 4, 2014 8:47 AM in response to lynjon1

@lynjon1:

Sometimes it's nice to keep mails on the POP server although you have already downloaded them to your local machine. But when the new ones drop in and you want to clean the space on the POP server it is very annoying to look through those mails on the POP server when you are not able to sort them by date. Some you want to delete, some you want to keep on the POP server. Got me? So every time you have to look carefully.

Well, and that function was possible before. So it is a bug! My first contact with Apple computers was in 1984. I'm using them frequently since the mid 90ies. It is really sad to experience that the quality decreases. They make so much money, I think we deserve an excellent product and not to be reduced to beta-testers.

And there is more. When I send a draft it stays grayed out in the draft folder. The moment I change to the sent folder and go back to the draft folder it is gone. Why does it stay in the draft folder as a grayed-out remnant?

I hope all this will be gone with the next update.


Cheers

Feb 15, 2014 4:56 AM in response to neilstaite

This is an absolute disgrace. Four months after public release of Mavericks, and the Mail app is still not working. How hard can it be, when it was perfect under all the previous OSX releases? Forget all the rest: if I can't have reliable access to my mail, I can't use OSX.


I've had all the problems documented in this thread and more. Just now, my mail app just emptied itself: no messages left whatsoever, and I've had to remove and reinstall my account for the fifth time. If I were travelling and had a poor internet connection, I'd be ****ed.


I didn't even have a choice about installing Mavericks: it was installed for me by the Genius Bar after my SSD crashed and died.


Now I've got problems with my mic as well, ever since I "upgraded" to Mavericks. Apple can't fix it: it drops in and out, and sometimes sounds like I'm in a snowstorm. All we've concluded so far is that it's definitely not a hardware problem.


The days of "Mac just works" are well and truly over. If Apple can't fix this soon, I'm going to 'upgrade' to a PC. I've been with Apple now for 18 years, and can't believe I just said that.

Feb 18, 2014 1:29 AM in response to ChIsere

I totally agree Chisere - I started with Macs because everything "just worked". 4 months of no mail app is severely trying my patience though, and I wonder if my next computer would be a mac now because I want something that just works, not somehting I waste hours tinkering with trying to persuade it to do simple things like give me email!

Feb 18, 2014 1:37 AM in response to mhodgkin

mhodgkin wrote:


I totally agree Chisere - I started with Macs because everything "just worked". 4 months of no mail app is severely trying my patience though, and I wonder if my next computer would be a mac now because I want something that just works, not somehting I waste hours tinkering with trying to persuade it to do simple things like give me email!


Me too. I had to end up buying a 3rd party mail client because Apple broke Mail. So the "free upgrade to Mavericks" ended up costing more than if they had charged for it, like they did for the upgrade to Mountain Lion.


doug

Feb 18, 2014 1:38 AM in response to neilstaite

Hello all,


I had enough with Mail about 2 months ago... i mean, what can be so difficult getting it work with a world wide service like Gmail!!!???


Anyway, for those who want a decent mail client that "just works", I would recommend Airmail.. the link is below:


https://itunes.apple.com/gb/app/airmail/id573171375?mt=12


It works flawlessly with gmail and has all the functionality of the Apple Mail app and more!


I will not be going back to using Mail again having used Airmail. For £1.39... its worth the money and has saved me time scouring websites for Mail fixes.


I know this is not a fix for mail but I can tell you this,.... you wont be dissappointed!

Feb 18, 2014 1:40 AM in response to m_a_c

I use airmail already (because mail basically no longer works at all), but I don't think its that great. Some features I had in mail don't exist in Airmail - e.g. if I have a long conversation I have to label each email in it one by one (in mail I could do the whole conversation in one go). Its also insansely slow to startup (> 10 mins usually). I'd rather have mail back if it actually worked!

Feb 18, 2014 1:58 AM in response to Csound1

Unfortunately, I cannot comment on other services besides Gmail as all my accounts are Gmail based.


For me, it has been a real god send since Mail has been unable to receive my emails in a timely manner. As for poor performance, I am running Airmail on an old iMac (2010) and it boots up fast - just as fast as mail used to.


It was a quick fix for me!

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Mavericks Mail App and Gmail folders

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