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Q: Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA.  Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox.  But if I click off of the inbox and then click back on it - they reappear in the inbox. 

 

Anyone else having this problem?

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:20 PM

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Q: Mavericks Mail App and Gmail folders

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  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 30, 2013 1:04 PM in response to rusto
    Level 1 (0 points)
    Oct 30, 2013 1:04 PM in response to rusto

    Rusto,

     

    Thank you!  I may try this if all else fails.  I've used this trick before to clear up problems with previous versions of mail.  I'm hesitant now because the problem affects newly-filed messages as well as older messages: it may be that the index isn't working right no matter what, and reindexing won't help the new messages. 

     

    But thanks again for this insightful suggestion.

     

    John

  • by Dean Suhr,

    Dean Suhr Dean Suhr Oct 30, 2013 1:08 PM in response to John Ulmschneider
    Level 1 (15 points)
    Oct 30, 2013 1:08 PM in response to John Ulmschneider

    re: John Ulmschneider and option to ignore ARCHIVE in searches.

     

    It's important to keep giving Apple feedback on this request.  Mail has a quick and easy way to do this ... Choose "Provide Mail Feedback" from the Mail menu item.  It will gather de-identified statistical data about your mail set up, press NEXT and submit this request.  I did so yesterday.

     

    Like everything in software, een adding an IGNORE option is not trivial.  Since Gmail allows a message to be in several folders the question becomes how to display the same message in several folders - multiple rows in the find, a list of folders in one mesage, etc.  Frankly, I'm good with one reow in the find for every folder the message is in - it seems more simple to implement and it makes scanning a list of messages for quick for   the the folder they are in very quick.

     

    ds

     

    Message was edited by: Dean Suhr

  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 30, 2013 1:06 PM in response to Dean Suhr
    Level 1 (0 points)
    Oct 30, 2013 1:06 PM in response to Dean Suhr

    Dean,

     

    Will do, and thanks!

     

    JOhn

  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 30, 2013 5:22 PM in response to rusto
    Level 1 (0 points)
    Oct 30, 2013 5:22 PM in response to rusto

    Rusto,

     

    Thank you again for your tip.

     

    I did as you suggested, and Mail did indeed reindex all of my mail, including all the Gmail messages.  Unfortunately it didn't change the behavior of search.

     

    Perhaps Apple will fix this problem along with the others reported by Mail users.

     

    Thanks again.

  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 30, 2013 5:23 PM in response to Dean Suhr
    Level 1 (0 points)
    Oct 30, 2013 5:23 PM in response to Dean Suhr

    Dean,

     

    I reported the problem through the Provide Mail Feedback function.  Thanks!

  • by sebastiansulinski,

    sebastiansulinski sebastiansulinski Oct 31, 2013 1:31 AM in response to Doug Lerner2
    Level 1 (6 points)
    iPad
    Oct 31, 2013 1:31 AM in response to Doug Lerner2

    Hi Guys,

     

    I thought I add my few pence here too

     

    I've been using Postbox when I realised that Mail isn't a go anymore with Gmail, as I'm using Gmail Business Apps with my domains pointing to their servers for email and Postbox works fine.

     

    I've also just started using Airmail - wanted to see whether it will work and it see to work ok, however - problem with both of the applications is that they don't fully support MS Exchange - and I have one for work, which causes a problem for me. Airmail has Exchange option, but it doesn't seem to work with our setup.

     

    While Mail was supporting both until the release of Maverick - I now have to check my Exchange mail via browser and have Gmail syncronised with third party mail app. Not great at all Apple, but aren't we all used to it now?

     

    I seriously start thinking about switching to some Linux flavour if the problems with Apple will continue.

  • by virtualAThome,

    virtualAThome virtualAThome Oct 31, 2013 1:57 AM in response to neilstaite
    Level 1 (0 points)
    Oct 31, 2013 1:57 AM in response to neilstaite

    After couple of days of struggling with Mail.app (I tried multiple alternate solutions - Thunderbird, Airmail, Postbox) I think I’ve found the solution.

     

    The solution is actually very simple - leave the computer running for couple of days with Mail.app open.

     

    As I have a nice router which shows me what’s going on on my network, I can see that my laptop is downloading and uploading mails for the last 3 days (it still does). Today the situation is much better than before. The inbox is synchronising almost immediately (still Airmail is quicker for 30-60 seconds) and it seams that everything is running smoothly (not smoothly, but running ).

     

    I have 10 GB of mails and this is probably the reason why it took so long (3 days).

  • by marblechain,

    marblechain marblechain Oct 31, 2013 2:46 AM in response to virtualAThome
    Level 1 (0 points)
    Oct 31, 2013 2:46 AM in response to virtualAThome

    Yep, that seems to have worked for me too. I thought I had stumbled upon a sloution but wasn't sure what I'd done (turning on/off show "All Mail", etc.). But mail seems to be working as before and I can move messages in and out of the inbox.

     

    Oops, no ... not correct I thought I'd make sure and tried to move a message into a google folder - it seems to go then reappears in the inbox. ****.

  • by kallisti,

    kallisti kallisti Oct 31, 2013 2:16 PM in response to John Ulmschneider
    Level 1 (0 points)
    Oct 31, 2013 2:16 PM in response to John Ulmschneider

    John Ulmschneider wrote:

     

    The solution that has emerged from several posts and threads -- making All Mail visible in Gmail, then waiting for the mail to reload on Mail -- seems to work and has cleared up my problems.

     

    There is one annoying consequence of the fix. When I use the Mail search box, it finds messages which match search criteria that are filed in folders, as it should.  BUT, it gives their location only as "Archive -- (account name) All Mail". Search no longer gives the folder name! I guess that's because the mail message has two labels -- "All Mail" and "folder name" -- but it's frustrating. I can access a found message but I don't know where I filed it, unless by some miracle I remember its folder name. The Search results only list "All Mail" as the location.


    If anyone knows of a way to have Search results show the folder in which a found message resides, I'd love to hear of it.

     

    When you say "All Mail", do you mean in that UI checkbox along the left side when accessing gmail with a browser?

  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 31, 2013 5:39 PM in response to kallisti
    Level 1 (0 points)
    Oct 31, 2013 5:39 PM in response to kallisti

    Kallisti,

     

    Well, no.  I mean "All Mail" in the Mac Mail.app client, on the left-hand side, within the folder called "Archive".  BUT, this folder holds the same content as the "All Mail" label when you access Gamil from a browser.

     

    John

  • by kallisti,

    kallisti kallisti Oct 31, 2013 6:49 PM in response to John Ulmschneider
    Level 1 (0 points)
    Oct 31, 2013 6:49 PM in response to John Ulmschneider

    ok I've expanded all of the mailboxes in the mailbox column, and i have no archive folder or archive mailbox

  • by John Ulmschneider,

    John Ulmschneider John Ulmschneider Oct 31, 2013 6:56 PM in response to kallisti
    Level 1 (0 points)
    Oct 31, 2013 6:56 PM in response to kallisti

    Kallisti,

     

    I don't know your configuration.  When I told Gmail to show "All Mail" in IMAP, this is the result on my Mail.app client:

    Screen Shot 2013-10-31 at 9.51.27 PM.png

    I've blanked out my Gmail account name.  "All Mail" creates the Archive folder and puts itself in there.

  • by kallisti,

    kallisti kallisti Oct 31, 2013 7:18 PM in response to John Ulmschneider
    Level 1 (0 points)
    Oct 31, 2013 7:18 PM in response to John Ulmschneider

    oh i dont use imap  (it failed years ago and i switched to pop for gmail)

     

    I have 4 email accounts with different servers, dozens of mailboxes

     

    so theres no archive folder

  • by barkofdelight,

    barkofdelight barkofdelight Oct 31, 2013 10:40 PM in response to neilstaite
    Level 1 (25 points)
    Oct 31, 2013 10:40 PM in response to neilstaite

    Macrumors has reported that Apple is working on this problem:

     

    Apple Working on Fix for OS X Mavericks Mail App Issues

     

    Keep in mind, this is *just a rumor*.

     

    Bark!

  • by WebmasterVisitAland,

    WebmasterVisitAland WebmasterVisitAland Nov 1, 2013 3:53 AM in response to neilstaite
    Level 1 (0 points)
    Nov 1, 2013 3:53 AM in response to neilstaite

    Had I know this I would never have updated to Mavericks. I guess you get what you pay for. There must be millions of people accessing gmail using Mail.

    Honestly can see no difference between 10.8 and 10.9 other than cosmetic changes - and a total "mailure".

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