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All replies
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Helpful answers
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Oct 23, 2013 7:37 AM in response to Scott Roseby KiltedTim,Scott Rose wrote:
This is one of the largest bugs in Mavericks’ Mail app, which affects Gmail accounts and Google Apps email accounts.
I understand what you're saying, but I believe the blame for this really needs to be placed on google for their non-standard handling of IMAP folders. It's not possible for a message to be in more than one IMAP folder at a time. It IS possible for this to happen with gmail.
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Oct 23, 2013 8:18 AM in response to neilstaiteby nickleonard,I'm having the same problem today, having installed Mavericks last night. If I move emails out of my inbox using an IOS 7 device, then these seem to stay where they've been moved to on that device, but they still show up in the inbox on the Mac.
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Oct 23, 2013 8:46 AM in response to MarcMcby jonny-green,Yes, second this. The solution does not work for apps accounts when using a custom domain. "All Mail" -> "Show in IMAP" has always been marked as visible for me, and I am unable to move messages from my inbox in Mavericks.
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Oct 23, 2013 9:19 AM in response to neilstaiteby ryan_powers,Here is the work around I have for this issue
after moving a message to another folder go to the folder then back to the inbox
the message will appear back in the inbox
select the message and choose archive this will remove the inbox label that is causing it to show up in the inbox
annoying but at least I can move messages out of my inbox
hope this gets fixed by apple or google
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Oct 23, 2013 9:44 AM in response to jonny-greenby peterfromtelford,Same for me.
Custom domains, Show All never turned off.
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Oct 23, 2013 9:46 AM in response to neilstaiteby Scott Rose,Actually, the bugs in Mavericks Mail (for Gmail users and Google Apps users) get even worse:
Mail no longer recognizes custom-mapped folders for "Sent Mail" and "Trash". Mail in Mavericks FORCES deleted messages to go into Google's Trash, instead of the custom-mapped folder that you might have created for yourself.
This is terrible, because if you use Google's Trash, your deleted messages will automatically delete after 30 days. But if you use your own custom-mapped Trash folder, then you can keep your deleted messages around forever.
Furthermore, if you DO try to use a custom-mapped folder in Mail, those folders will appear compeltely BLANK in Mail, even if they already contain thousands of messages in them. So you can't even go back and look at your previously-trashed messages from before Mavericks! You have to log into the Gmail website.
Terrible!
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Oct 23, 2013 9:55 AM in response to Scott Roseby KiltedTim,As I already pointed out, Google's handling of IMAP is non-standard. No folders actually exist in gmail, only labels. They "translate" labels to folders, but it's not the same thing.
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Oct 23, 2013 9:56 AM in response to peterfromtelfordby jonny-green,I've managed to get this working now. I turned "Show in IMAP" off, waited for a bit, then turned it back on again. After a few minutes, mail started downloading thousands of messages (it may also help to restart mail at this point). I also noticed that the old, "[Google Mail]" folder (the icon was filled with white unlike the others) that previously contained "Important" and "Starred" had disappeared, but "Important" and "Starred" had risen to the top level, with standard folder icons. I then hid those in IMAP via the gmail settings. Once mail caught up with the downloaded messages, everything is back to normal and I am able to file and delete messages again.
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Oct 23, 2013 10:56 AM in response to jonny-greenby epaulino,jonny-green, but didi you select "Show in IMAP" in system labels or "Labels"? I have the "Show in IMAP" selected in system labels, but it still doens't appear...
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Oct 23, 2013 10:59 AM in response to epaulinoby jonny-green,"All Mail" in "system labels". I unchecked it, waited, then checked it again. All I can suggest is that toggling the control like this forces Mail.app to refresh the account in some way.
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Oct 23, 2013 11:10 AM in response to jonny-greenby Scott Rose,You just need to quit and relaunch Mail.
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Oct 23, 2013 11:12 AM in response to jonny-greenby Massimo Gallina,Enabling "All Mail" is NOT a solution... it does not matter in anyway with Mail.
Mail 7.0 (1816) at this moment is the ONLY mail client that is not able to use correctly label/folder in GMAIL. It's not a problem of Google 'cause if u use Mail 6 everything's ok!
This problem with Mail 7 - Gmail was know since last GM 13A598... i supposed it was fixed in version 1816 of Mail.
Fix it as soon as possibile cause i don't wanna use other client mail as Airmail or PostBox
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Oct 23, 2013 11:24 AM in response to Massimo Gallinaby jonny-green,Massimo, for a lot of people here, "All Mail" has always been enabled. This detailed article http://tidbits.com/article/14219 suggests in Mavericks it should be kept enabled. Are you saying it should be disabled? Can you provide any reason for this? Thanks
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Oct 23, 2013 11:33 AM in response to connollybobby nickleonard,Hi Bob, I noticed this happening to me a couple of weeks ago while using Mountain Lion, so it doesn't appear to be something 'new and exclusive' to Mavericks.
