Upgraded 2 macs to Mavericks, can no longer access shared folders/files.

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Level 1

1 points

Upgraded 2 macs to Mavericks, can no longer access shared folders/files.

So I upgraded my Macbook Pro, and Mac Mini to Mavericks today, and previously when they were both on mountain lion I could access the shared folders/files and screen share with absolutely no issue whatsoever.

But upon updating to Mavericks today it all broke.

Both computers were running the OS X Server software on Mountain Lion, and I went ahead and purchased/installed the new edition of server that came out today.

I can see the other mac under the "Shared" option in Finder's sidebar, but when I try to open the other mac it says connection failed and offers to "connect as"

As I usually do, I connect as and it asks for the login credentials. I put in the same credentials as before, 150% sure they're right, in the text boxes that I used before, but it won't allow me to connect to the mac.

I know beyond a shadow of a doubt that they're the right credentials.

I thought it may have been just a wonky permissions error so I unshared the folders and reshared using the same permissions that had worked before.

I've been working on it for about 3 hours now so any help would be appreciated.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:42 PM

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Answer 1

Oct 23, 2013 7:10 AM in response to JKWrangler

Sme issue here... groupe of 4... can't connect to others macs... I can connect to other macs with the one still running older OS ... and there is one perosn i can connect to as a guest. and one that says connection failed...

really odd, i'm looking into it also, very bizzard.

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Answer 2

Fleet034

Level 1

19 points

Oct 23, 2013 7:29 AM in response to JKWrangler

I also have this problem - don't have permission to my own networked Macs, my own documents etc.

Grrr

Apple should have called the new OS after a grizzly bear, judging from these pages of discontent

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Answer 3

Oct 23, 2013 8:07 AM in response to Fleet034

this might help people... i'm currently looking into it:

http://reviews.cnet.com/8301-13727_7-57588593-263/os-x-mavericks-switches-to-smb 2-networking/

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Answer 4

Oct 23, 2013 8:17 AM in response to FabienB86

OK... ISSUE RESOLVED!

do this:

go to system preference and then go to Sharing. Select the File Sharing menu in the left side vertical bar, then go in option and uncheck the Share files and folders using SMB and leave the Share files and folders using AFP checked.

it seems to have resloved the issue for use here. 4 users, all interconnected without issues.

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Answer 5

Fleet034

Level 1

19 points

Oct 23, 2013 9:38 AM in response to FabienB86

Sadly that did not solve my problem😟

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Answer 6

acous

Level 1

0 points

Oct 23, 2013 11:28 AM in response to JKWrangler

Install the new Server app from the app store ($20). Then turn off and on the file sharing service in the server app. Kinda ***** that you have to pay, but at least it solves the problem.

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Answer 7

JKWrangler Author

Level 1

1 points

Oct 23, 2013 1:30 PM in response to JKWrangler

I'm still having the same issue, can't access the mac in the "shared" sidebar of finder, and can't screenshare, but I did find a weird workaround that allowed me to have access to the folders.

I went to the Apple menu in the top left, went to "recent items" and found my shared network folder in that location, I clicked on it and it prompted me to put in my login credentials, which I did, and it managed to open the folder and I could view/open all the shared files and folders on the other mac.

And in reply to FabienB86, I checked in my system preferences pane and those are the exact settings I'm using, but still no luck for me at least.

And I tried Acous's recommendation of turning off filesharing through the server, then re-enabling, and again, no fix for me.

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Answer 8

albart63

Level 1

0 points

Oct 25, 2013 8:45 AM in response to JKWrangler

Very similar problem here, with the difference we have a windows based server with some shared folders.

All worked perfectly until yesterday. And it continues to work in another mac not updated.

Brand new folders seems they don't have problems. the problems seems to appears casually with not every folder.

SMB unchecked, and AFP checked.

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Answer 9

JKWrangler Author

Level 1

1 points

Oct 25, 2013 11:02 AM in response to albart63

I'm pretty sure you have to have SMB file sharing enabled in order to share with a Windows machine. SMB is the language windows computers share with, so your mac would have to have it enabled in order to see the windows machine and recognize that it has folders and files to share.

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Answer 10

kwinther

Level 1

0 points

Oct 25, 2013 12:24 PM in response to JKWrangler

Same issue here. I used to sync folders and files between my Win7 and Mac but with Mavericks I can't anymore.

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Answer 11

Oct 28, 2013 12:08 PM in response to JKWrangler

I upgraded my two machines - now when I access files on the "shared" storage array (a thunderbolt, pegasus array) across the network (ethernet) if I modify the file (for instance, a jpg) and then go to save I get a "you don't have permissions to etc...." and then when I just close the file without saving - it disappears from my file server permanently! even if I go to the machine hooked up to the array the file is "gone" - unbelievable. I have updated permissions where I can, deleted and added the sharing for users, tried SMB and AFP, and even downgraded the "sharing" machine back to OSX 10.8 where it was working fine but the client machine still is doing this where it can connect, see all the files, but as soon as I modify a file I get the warning and bam, it's gone forever....

Wow - this is a doozy. I don't have a fix but WARNING - watch out as you are working on this problem that your files are being vanished permanently.

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Answer 12

JKWrangler Author

Level 1

1 points

Oct 30, 2013 10:58 PM in response to JKWrangler

It just magically started working for me again.

I did some fiddling with sharing through the Server software but had no immediate results.

I just tried yesterday and it's staying connected using the same credentials I used previously.

I still don't have the option to screenshare through the finder window like I did previously, but I do have access to the files and folders that are shared on the network.

Message was edited by: JKWrangler

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Answer 13

BinxCo

Level 1

8 points

Oct 31, 2013 4:52 AM in response to FabienB86

Great thanks. This solved the problem. Frustrating though...how this is now so hidden away!

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Answer 14

BAF-man

Level 1

0 points

Nov 2, 2013 9:48 AM in response to FabienB86

Thank FabienB86.

It worked just as you said.

-I was not using OSX server--just plan Mavericks on both MacPro and MacBook Pro.

-I had noticed that although file sharing was broken I WAS able to share the screen and remotely control desktop

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Answer 15

Nov 8, 2013 11:36 AM in response to JKWrangler

JK et al. -

I can offer one solution after this discovery :

I upgraded both my iMac and MacBook Air (MBA) to Mavericks and then experienced similar problem -- the shared file access and shared printer capabilities disappeared. I spent hours trying changes to sharing preferences, AFP protocol, pinging network addresses, restarting, etc. Discovered that it was a problem with my iMac name. The iMac name had an apostrophe (Joe's iMac). Somehow, after changing to Mavericks, the machine could not be discovered. Changed the iMac name (Joe iMac) and now the MBA shows it in Finder and the shared folders and printer have returned.

Good luck.

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