Level 1

21 points

Bluetooth drivers prevent system from sleeping in Mavericks - what's going on!?

Just installed Mavericks. My iMac 27" no longer engages the screensaver or puts the monitor to sleep as specified in preferences as a result. When I enter pmset -g assertions in Terminal, I get the following:

10/22/13, 11:03:40 PM PD

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 1

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 16(powerd): [0x0000000900000131] 00:19:12 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"

pid 49(hidd): [0x0000000a00000194] 00:15:51 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 1170 secs Action=TimeoutActionRelease

Kernel Assertions: 0x10c=USB,BT-HID,MAGICWAKE

id=500 level=255 0x4=USB mod=10/22/13, 10:53 PM description=EHC2 owner=AppleUSBEHCI

id=503 level=255 0x8=BT-HID mod=12/31/69, 4:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=BNBTrackpadDevice

id=504 level=255 0x8=BT-HID mod=12/31/69, 4:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=AppleBluetoothHIDKeyboard

id=505 level=255 0x100=MAGICWAKE mod=12/31/69, 4:00 PM description=en1 owner=en1

I'm not terribly concerned with "ExternalMedia" as that always appeared in Mountain Lion as well but never actually prevented my system from putting the monitor to sleep. My concern is with the "UserIsActive" item as it appears to refer to "MAGICWAKE" (a google search only shows an app that I do not have installed and sheds no light on what it means in this context) and points directly to my keyboard and trackpad. Oddly, turning "Allow Bluetooth devices to wake this computer" in the Bluetooth advanced preferences does not change this, nor does rebooting. The countdown that appears here is always in the 1160 to 1195 range. I'm completly stumped...

iMac (27-inch Mid 2011), OS X Mavericks (10.9)

Posted on Oct 22, 2013 11:10 PM

150 replies

Feb 9, 2014 9:17 AM in response to croonix

croonix: I am with you on this one. The person I was speaking with at Apple wanted me to do the same thing and I wasn't necessarily surprised with the data that sysdiagnose pulled, I wasn't comfortable willingly sending all my info to Apple.

No help at all from their customer service...still waiting for an update to fix this problem, but Apple will probably do some dumb **** like further twitter integration or some other useless "feature" and not focus on the problems in Mavericks for the next update.

Sigh...

Anyone else have any luck fixing/mitigating this problem?

Riz@L72

Level 1

0 points

Feb 11, 2014 3:06 AM in response to AJ Soares

The link you posted, solved my "never sleeps" issue. Changing hibernatemode from 0 to 3 let the com.apple.iohideventsystem.queue.tickle disappear from pmset "userIsActive". It seems that the hibernatemode set to 0 causes the "tickle" to appear again. Thanks.

Riz@L72

Level 1

0 points

Feb 15, 2014 8:34 AM in response to Riz@L72

Bad news. Issue appeared again after a while. I give up: Please Sleep is the only solution for now.

Feb 22, 2014 4:47 PM in response to Riz@L72

You know what?

Today I had a little bit o' free time, and I decided to say SCREW IT. I used internet recovery to go back to mountain lion for two reasons. First: I was sick of the sleep issue with Mavericks...as you're all aware. Second,I was sick of the lack of a 2-D dock.

So Apple lost a Mavericks user today. I'll wait for 10.10 to come out and see if it's any better, and provided they don't stop allowing users to revert to the OS their machine was shipped with, I'll always have the rock solid ML to fall back on. The only complaint I have is the lack of tabbed finder windows...but I have been kind of skeptical of the 3rd party apps like xtrafinder or total finder. I'll live without it for now.

Things are going much better now!

Feb 26, 2014 1:57 PM in response to terriblewithcomputers

Also: a question for those who have already upgraded to 10.9.2: any word on whether or not the new OS fixed our problem??

croonix

Level 1

0 points

Feb 26, 2014 2:08 PM in response to terriblewithcomputers

➖ Nope, still the same problem here 😟

Feb 27, 2014 9:07 AM in response to croonix

that *****!!

smelkony

Level 1

0 points

Mar 21, 2014 10:14 AM in response to targus

Same issue for my MacBook Pro Late 2011 with Samgsung 840 EVO SSD takes 30 sec to sleep.

3/21/14, 10:11:30 AM PDT

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 72(hidd): [0x0000000a00000262] 00:27:46 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 575 secs Action=TimeoutActionRelease

Kernel Assertions: 0x100=MAGICWAKE

id=503 level=255 0x100=MAGICWAKE mod=3/21/14, 10:24 AM description=en0 owner=en0

JeroenJK

Level 1

0 points

Mar 28, 2014 11:01 PM in response to yulius123

I was very far with my bugreport. The asked for very much information, but today I got an email that it has been closed because it's a duplicate of 13740708.

But they are working on it I guess.

Apr 8, 2014 3:47 PM in response to JeroenJK

Any updates on this issue??

Frankly I'd really like to upgrade to Mavericks because I have been using VM's a lot and would really appreciate the better memory management until I can double my RAM to 16GB.

Anyone found any fixes? I'll have you know my machine goes to sleep properly within a second...every single time...in Mountain Lion. It is extremely satisfying to have a product that works right!

Oh well...maybe 10.10 will not exhibit this? If it does I'm gonna be quite upset and will just keep ML on the machine.

Apr 22, 2014 8:44 PM in response to targus

Same problem with rMBP !3 not going to sleep when I close the lid. Found this solution http://www.pcadvisor.co.uk/how-to/laptop/3401790/how-make-macbook-sleep-when-lid -is-closed/ that seems to work.

Good luck

May 16, 2014 7:49 AM in response to targus

The 10.9.3 update is supposed to fix this.

Riz@L72

Level 1

0 points

May 16, 2014 12:03 PM in response to Community User

No way.

Issue still present in 10.9.3. 😟

Riz@L72

Level 1

0 points

May 16, 2014 3:19 PM in response to Riz@L72

FINALLY!

I followed some suggestions found on this link: http://mactips.dwhoard.com/mactips/system/wake-on-demand

and solved my "never sleeps" issue.

Modified darkwake=8 (previously = 0) in com.apple.Boot.plist and my mac started sleeping again.

macrowiz

Level 1

4 points

May 24, 2014 9:03 AM in response to terriblewithcomputers

i agree this seems to be a big problem, i wish apple would look at this as i have researched online and spoken to apple by chat and looked at these message boards and it seems to be a big problem.

i have set an applescript to change the pmset values to 1 min for display and 1 min for pc sleep and it Seems to work a 1 min, but 5 mins or more it doesnt.(same if i manually change in energy saver settings)

if i power on my machine from cold , dont login or anything then the machine sleeps on its own (slow pulse of power light) every time

i have even done a full reinstall from scratch and still am getting the same problems

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Bluetooth drivers prevent system from sleeping in Mavericks - what's going on!?