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Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

56782 Views 269 Replies Latest reply: Apr 7, 2014 9:38 PM by Chris CA RSS Branched to a new discussion.
  • Gerry Beggs Level 1 Level 1 (0 points)

    If I remember correctly, you did multiple things (changed IPv6, and restarted your Mac).

    If your problem is the same as mine, I think your restart is the only thing that did anything.

     

    For me, after I restart, iTunes will detect my iOS devices with no problems. The problem starts once the machine goes to sleep. After it wakes up, it no longer detects any devices over Wi-Fi.

     

    That might explain why it worked for you at first, but then stopped working (after enough time passed for your machine to sleep).

  • geezerhiker Level 1 Level 1 (0 points)

    Gerry Beggs wrote:

     

    If I remember correctly, you did multiple things (changed IPv6, and restarted your Mac).

    If your problem is the same as mine, I think your restart is the only thing that did anything.

     

    For me, after I restart, iTunes will detect my iOS devices with no problems. The problem starts once the machine goes to sleep. After it wakes up, it no longer detects any devices over Wi-Fi.

     

    That might explain why it worked for you at first, but then stopped working (after enough time passed for your machine to sleep).

    I did the IPv6 thing and restarted iMac and Airport and it worked for several days, through several sleep-wake cycles, and then stopped working after a restart. I'm pretty sure pixies are active here (and nasty little buggers be they.)

  • lonereaper Calculating status...
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    Dec 8, 2013 5:24 PM (in response to explorz)

    I was having the issue earlier to, and I had nearly every solution posted on every forum. Then my brain started working and something clicked. Did you make sure you have bonjour running? Because I didn't i had turned mine off in system settings. I only know how to do it on microsfot not on mac so the process i followed was

    Start-->MSCONFIG(just type it in the search bar)-->then click the tab SERVICES-->

    I hide all the microsoft things with the little box at the bottom left of that screen, and my apple services boxes where mostly unclicked, i made sure all of them where clicked, espcially the bonjour sevice, and then clicked ok, restarted my computer, and opened itunes and now my phones show up

  • Patrick123 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 8, 2013 8:37 PM (in response to explorz)

    When I upgraded to OSX Mavericks, I couldn't WiFi sync any longer (not sure about the posts where people are saying you can't do this).

     

    My solution was to reset my wireless router and restart iTunes.

  • jefffromowariasahi Calculating status...
    Currently Being Moderated
    Dec 11, 2013 5:09 AM (in response to explorz)

    Tried various posted solutions and nothing works for me. Super frustrating, especially as it was working fine! Come on Apple, release a new stable version of itunes, including reliable wifi sync capabilities.

  • Worfdata Calculating status...
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    Dec 14, 2013 8:21 AM (in response to RKCOJOHN)

    thank u

  • mistavybe Calculating status...
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    Dec 16, 2013 4:37 AM (in response to explorz)

    Just in case this helps someone else...

     

    I had all the previously mentioned problems (itunes 11.1.3(8) wouldn't do wifi sync, and mavericks didn't recognise the iphone usb when plugged in to sync either so NO SYNCING at all for days since updating to 11.1.3!

     

    Tried all the previous fixes and nothing worked.

     

    In the end I decided to try shutting down my phone and then booting it back up.

     

    It's currently syncing via wifi like normal!!!

     

    Hopefully this can ease other ppls frustration?!

  • Naxetami Calculating status...
    Currently Being Moderated
    Dec 30, 2013 5:54 AM (in response to explorz)

    Here's what worked for me.

     

    I reset my wireless router, shut down itunes, ipad, iphone.

     

    When i turned my devices back on, i made sure my mac, iphone, ipad were all on the same wifi network (before the restart, they were on different wifi networks but from same router).

     

    Hope this helps

  • echelon3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 30, 2013 10:05 PM (in response to explorz)

    Those purporting success with reboots and the like: have any of you synced contacts and calendars?

    Apple states it cannot be done. Empirical evidence backs this up.

     

     

    Anyone willing to provide evidence of their actual success?

  • Armando Stettner Level 2 Level 2 (205 points)
    Currently Being Moderated
    Dec 31, 2013 12:11 AM (in response to echelon3)

    Apple says this capability is not available in Mavericks.

     

    From an Apple support page:

    Note:   These instructions apply only if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.

     

    http://support.apple.com/kb/PH12117?viewlocale=en_US&locale=en_US

     

    I suspect anybody who thinks they have successfully synced might have been mistaken; it might have gone via iCloud without them knowing....

     

      aps.

  • jocol Calculating status...
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    Dec 31, 2013 8:13 AM (in response to explorz)

    @ echelon3

    I've been complaining about this exact issue from almost the moment I discovered it after the ridculous update to Mavericks.  Countless calls to Apple have gone on to deaf ears.  The powers-at-be at Apple want to force all to use the "cloud" - to sync contacts and calendar.   NEVER.   But here we are - with a product we purchased, for us - a MacBook Pro, iPad and iPhone - and now cannot use them as we purchased them to work. 

     

    I don't know who runs this forum - but here's my thought:  How can we organize groups of ****** off Apple users - and basically with signs and handouts - organize for one day or a weekend at many, many Apple stores around the country - informing people that are going in and out of Apple stores - that their PRIVATE information cannot be transferred from device to device PRIVATELY - but Apple - for some reason - wants access to their calendars and contacts. 

     

    This is such a simple fix by Apple - and yet they are choosing to ignore the issue raised by so many.  Maybe some vocal outcry and some media coverage might help.

     

    Thoughts please.

  • echelon3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 31, 2013 11:06 AM (in response to jocol)

    I'm at a loss as to how to proceed, jocal.

    I have complained through Senior Techs, postings through Apple's Feedback System, and blanket executive emails.

     

     

    iCloud is not an option for me, I am legally prohibited from putting my client's addresses in a place not under my control, and I will not consider Apple's servers "under my control".

     

     

    For now, I have rolled back to Mountain Lion. I have no other option that is reasonable or cost-effective.

     

     

    The media HAS covered this, and Apple shows no current intent to respond.

  • echelon3 Level 1 Level 1 (15 points)

    I know it, Armando, and you know it. I want to make sure the ones claiming "success" know it, too.

    They cannot be syncing in the way the believe they are.

  • jocol Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 31, 2013 12:37 PM (in response to explorz)

    What media coverage?  When?  Where?  Love to see it. 

  • echelon3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 31, 2013 2:58 PM (in response to jocol)

    I'm not posting a link list, but google mavericks icloud only sync and you'll find articles in The Register, Ars, ZDNet, The Verge and a number of others.

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