drewex

Q: Graphic failure after full on memory consumption

After few hours of usage mostly after a high memory consumption, my mac starts doing these lines. Now i never had this issue before maverick upgrade. Can someone let me know what is going on. Rebooting fixes the issue for now.

Screen Shot 2013-10-23 at 12.56.06 AM.png

MacBook Pro

15-inch, Mid 2010

Processor  2.53 GHz Intel Core i5

Memory  4 GB 1067 MHz DDR3

Graphics  Intel HD Graphics 288 MB

Posted on Oct 23, 2013 1:00 AM

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Q: Graphic failure after full on memory consumption

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  • by J Bev,

    J Bev J Bev Dec 31, 2013 8:26 PM in response to drewex
    Level 1 (0 points)
    Dec 31, 2013 8:26 PM in response to drewex

    (Preferences>Energy Saver>(Turning off) Auto Graphics Switching)

     

    This absolutely worked for me.  I thought my mid 2010 MBP had bit the dust (AppleCare had just ran out) and kept getting these screwy graphics as previously posted.  Thanks to the dude who posted this.  my graphics haven't messed up since i unchecked this box.

  • by -TiD-,

    -TiD- -TiD- Jan 2, 2014 7:27 PM in response to drewex
    Level 1 (0 points)
    Jan 2, 2014 7:27 PM in response to drewex

    The last update seems to have solved the issue. Can anyone else confirm that?

  • by Dr.Cohen,

    Dr.Cohen Dr.Cohen Jan 2, 2014 7:56 PM in response to -TiD-
    Level 1 (0 points)
    Jan 2, 2014 7:56 PM in response to -TiD-

    Hey TiD

     

    It seems  to be only a temporary solution.

     

    I also have a 2.66 i7 Mbp wich has developed to a state in wich it cannot even run any MAC OS due to the graphics card issue.

     

    Apple is refusing to fix my computer here in Brazil...

  • by Jeff Jackson,

    Jeff Jackson Jeff Jackson Jan 20, 2014 1:48 PM in response to -TiD-
    Level 1 (75 points)
    Jan 20, 2014 1:48 PM in response to -TiD-

    I have 10.9.1 and my Early 2008 iMac just started doing this. I also don't see an option for turning on/off Auto Switching...

  • by itslow,

    itslow itslow Jan 20, 2014 5:31 PM in response to Jeff Jackson
    Level 1 (0 points)
    Jan 20, 2014 5:31 PM in response to Jeff Jackson

    @jeffjackson

     

    Your iMac doesn't have the dual graphics processing systems (integrated Intel and non-integrated NVidia) that the MacBook Pros had/have. As such, your iMac won't have that option.

  • by MicMac66,

    MicMac66 MicMac66 Jan 22, 2014 1:42 AM in response to drewex
    Level 1 (0 points)
    Jan 22, 2014 1:42 AM in response to drewex

    MID 2010 MBP 17" with Nvidia 330 Graphics

     

    I also have the same problem - Run the Apple Hardware Test tool  - result everything passed OK.

     

    Reinstalled OS Snow Leopard - Still same problem will happend when external monitor is connected. Brought the Mac to the Apple Service Center - they tell me it is a disk failure - Changed with new disk - still problem remains same after new disk :-(......Cost me allready some  for a NOFIX solution....

     

    After sometime the Mac freezes up, and there are horisontal stripes on the screen - can still move the mousepointer - but everything else is not responding.... After reboot it will work Ok for a little while.

     

    It seams like the problem is more likely to occure on a warm machine, and when a extranal monitor is attached.

     

    I have now turned off the automatic graphics changing and have done the restting of PVram etc - and will see if the problem still remains - I hope the issue can be fixed soon.

  • by joaomalveiro,

    joaomalveiro joaomalveiro Jan 22, 2014 6:34 AM in response to clintonfrombirmingham
    Level 1 (0 points)
    Jan 22, 2014 6:34 AM in response to clintonfrombirmingham

    Its definetly a faulty GPU, i really don't understand why Apple doesn't open a replacement program for this computers...

  • by ThreeD912,

    ThreeD912 ThreeD912 Jan 22, 2014 11:26 AM in response to MicMac66
    Level 1 (5 points)
    Jan 22, 2014 11:26 AM in response to MicMac66

    There's 2 separate problems being described here. One is a 10.9 software issue which hasn't been fixed yet, and affects many different models. Not much you can do except to try and toggle the graphics on and off, and wait until Apple puts out another update.

     

    There is a separate issue relating to graphics hardware on the 15" 2010 MacBook Pro models that already has a free repair program. http://support.apple.com/kb/TS4088

    You should specifically show them that page, and ask for the special "Video System Test" specifically made for that model. If you went to them before but didn't request this test, they would have only ran the standard diagnostic tests which can't detect this issue. If you already paid for a repair, or were told there's nothing wrong previously, you might be able to still have your computer repaired under this program.

  • by drewex,

    drewex drewex Jan 22, 2014 1:23 PM in response to ThreeD912
    Level 1 (0 points)
    Jan 22, 2014 1:23 PM in response to ThreeD912

    Interesting, i didnt know there was faulty hardware, i read that post, currious if we can run the test without going to apple, does anyone know we can get that test app.

    ThreeD912 wrote:

     

    There's 2 separate problems being described here. One is a 10.9 software issue which hasn't been fixed yet, and affects many different models. Not much you can do except to try and toggle the graphics on and off, and wait until Apple puts out another update.

     

    There is a separate issue relating to graphics hardware on the 15" 2010 MacBook Pro models that already has a free repair program. http://support.apple.com/kb/TS4088

    You should specifically show them that page, and ask for the special "Video System Test" specifically made for that model. If you went to them before but didn't request this test, they would have only ran the standard diagnostic tests which can't detect this issue. If you already paid for a repair, or were told there's nothing wrong previously, you might be able to still have your computer repaired under this program.

  • by MicMac66,

    MicMac66 MicMac66 Jan 28, 2014 3:53 AM in response to ThreeD912
    Level 1 (0 points)
    Jan 28, 2014 3:53 AM in response to ThreeD912

    It is noted - But I have a 17" MBM Mid 2010 - anyone know if thes is also covered by the TS4088 - Inside should be using the same affected Nvidia 330 Graphics card - So if it has same symptoms and errors it .... I guess the same test should be run with this one?

  • by ChipTz,

    ChipTz ChipTz Mar 27, 2014 1:21 PM in response to drewex
    Level 1 (0 points)
    Mar 27, 2014 1:21 PM in response to drewex

    +1 with the exact same problem.

     

    MBPro Mid2010, i7 2,66; 4GB 1067 DDR3; OSX 10.9.2

     

    Graphic glitches and a lot of reboots after crash

  • by Carlos De Bernard,

    Carlos De Bernard Carlos De Bernard Apr 8, 2014 8:01 PM in response to drewex
    Level 1 (30 points)
    Apr 8, 2014 8:01 PM in response to drewex

    hi guys I was just checking a client machine. I make the test. (mac test, tecktool etc) and there is no way these is a hardware isuses.

    these has to be software. The problem is the automatic switch. Later But the if the problem is there.

     

    These is sad. Apple has to work these out.

     

    These computer was on a closet for almost 2 years, and there is no way apple will make these fix at lest for my client.

     

    The computer is very used and very ding everywhere. 

     

    Let see.

  • by goaliefight,

    goaliefight goaliefight May 17, 2014 1:10 PM in response to drewex
    Level 1 (0 points)
    May 17, 2014 1:10 PM in response to drewex

    Still an issue 10.9.3 for me on my 2010 15 in MBP. Come on APPLE. This has been an issue for over a year and it was never a problem in 10.8.

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham May 17, 2014 1:42 PM in response to goaliefight
    Level 7 (30,009 points)
    Mac OS X
    May 17, 2014 1:42 PM in response to goaliefight

    goaliefight,

     

    Apple DID have a recall for the 15" mid-2010 machines -> http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.

     

    Unfortunately, not all mid-2010 owners knew about the recall until after the three year after purchase time was up. It's not a problem with which version of OS X you're running - it's a hardware problem that many users, regardless of which version of OS X, have had or are now having.

     

    If you take in a copy of the article cited above, you may get lucky and find a sympathetic manager who will do the logic board replacement free. Or, if you're in the US, you can always ask for a flat-rate depot repair ($310). That may be your best bet.

     

    Clinton

  • by joaomalveiro,

    joaomalveiro joaomalveiro May 17, 2014 3:13 PM in response to clintonfrombirmingham
    Level 1 (0 points)
    May 17, 2014 3:13 PM in response to clintonfrombirmingham

    My MBP 15" mid 2010 mainboard has been replaced twice due to graphic issues. Now it's better than was before but i'm still experiencing freezes once in a while. Here im Portugal we can't be assisted directly by Apple, i've contacted Apple's Europe department based in Ireland and they refused to replace my faulty device. I had send this computer for repair more than 5 times and the 3rd party company that represents Apple here in Portugal have send it back to me saying that they coudn't reproduce any of the issues i reported. That's what you get when Apple hire other companies to do their job.

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