Q: How can I bypass the previous owners password on my iPad?

lpotter1 wrote:

 

YOU, YOU, YOU ... The device I am holding in the property of MY COMPANY, not YOU, not anyone else. YOU wanting to "feel" secure have made companies like mine take a massive hit. And you aren't even more secure!

Then someone in YOUR COMPANY locked the device and, unless he/she destroyed the information, knows how to unlock it.  Why is that so hard to understand?

Can you read? My COMPANY is the OWNER of the device. The USER is an ex-employee.

This is nothing to do with IT.

If you have a phone that is locked you can not use it, Caveat Emptor applies to this and has done for a thousand years or more.

The college dropped the ball, go complain to them.

I am holding an iPad that is, effectively, a useless paperweight.

No, not effectively, exactly.

Doesn't your IT dept bother to keep their information up to date?

No, you don't understand, you can't send mail to 'Jstar-star-star-star @gmail .com'.  That's part of the issue, it doesn't actually give you the mail, just first letter and stars.

Ah, yet another one of you! The rest of us don't want you working with us, well, just read through this thread, it is self explanatory!

the ONLY up to date info would be whatever lock code that user put on the device. Without it, you can't get in.

If you have ALL the other info, if you don't know the actual 4 digit lockcode OR, have access to their email to receive a pin reset, you're out of luck.

This is a new thing.

"I'd buy a new one.  What would you do?"

There we go, so that's how Apple makes the $ off this. I knew we'd figure it out.

I work in an I.T. department. I have nothing to do with the college post.

I am posting here for nothing, except to express how entirely disgusted I am with the people supposed to be "helping" here.

Joe6 wrote:

 

Ok, yea, if you're aware of it, what would you do if you lost your iPhone?

Send an erase request to it and go get another, isn't that what Business Insurance is for?

lpotter1 wrote:

 

I work in an I.T. department. I have nothing to do with the college post.

Yes I know, and I already gave my opinion of an IT dept that is so far out of date that it allowed this to happen.

Was it you?

While that is an effective solution for me, a business user, it does NOTHING for individual users. I have a 14 year old, if she ever got in trouble, you can bet your last dollar that she would sabotage the device to keep me from getting access. So this "solution" is profitable for Apple, but for non-technical users, this is a NIGHTMARE. Also, why should my company take a hit? An ex-employee should be able to use the device, turn it back in, I should be able to wipe and re-distribute without headache.

Now? Nope, it is a nightmare!

I have a huge problem with how people that aren't "technically inclined" are treated

Especially the ones who are in IT.

If you have an opinion about how an I.T. department could be "so far out of date that it allowed this to happen", then you are yet another condescending and judgmental person aren't you?

Sorry, while you were busy reading every single white paper that ever came out for every product, I was working and supporting our employees and doing something worthwhile in the world. I didn't get Apple's memo about locking us all out of the devices when they rolled out the update.

So yeah, when other people would cut off their arm from having to talk to you, this would be why I have a line of people asking for my help, because I am not rude, and I have realistic expectations.

There is currently not a method for an I.T. department to stop this, unless you make the user swear they will never change the lock pin, or, make them register it to an email address you own.

And, even with biz insurance, I would guess the deductible on a lost iPhone is pretty high.

lpotter1 wrote:

 

While that is an effective solution for me, a business user, it does NOTHING for individual users. I have a 14 year old, if she ever got in trouble, you can bet your last dollar that she would sabotage the device to keep me from getting access.

Exactly what do your problems with your recalcitrant daughter have what to do with Apple?

And why are you opposed to systems that make an iPhone less attractive to thieves, how would you gain from that? (NY stats show a reduction in thefts and associated issues of 13%in the first quarter of 2014), do you think that is a bad thing?