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All replies
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Helpful answers
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Feb 1, 2014 7:35 AM in response to angiesweetnessby Demo,I'm not trying to be rude, but did you read the entire discussion? There is absolutely nothing that you can do, nothing that we can do to help or nothing that Apple can do to help you. You MUST contact the previous owner of the iPad and ask them to erase the device for you, which they can do remotely using Find My iPhone, or you will have a usesless device on your hands.
There is no other way to do it. If you can't contact them or they refuse to help, you are out of luck.
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Feb 1, 2014 8:52 AM in response to Demoby Akzx,and also dont know by the any other way the first owner which id used last time coz i connect them that i know which id used ..??
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Mar 4, 2014 2:25 PM in response to Hotshotssnipeby blaket81,★HelpfulI completely sympathize with the OP on this issue. This is a stupid and asinine move on apple's part. Ponder over this scenario. A company buys an ipad and provides it to one of its employees, that employee configures this feature with their personal apple id and password. Employee parts with company and company has no way whatsoever of contacting this person and now has a brick that THEY paid for. I am currently in this scenario and IT IS RIDICULOUS!! There is absoluetly no excuse for a feature like this.
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Mar 4, 2014 2:47 PM in response to blaket81by varjak paw,There is most certainly an "excuse" for this feature. People and companies clamored for exactly this sort of feature, and in fact several states and the US government are considering mandating that all cellphones, at least, have such a feature. Now people are whining when the feature was provided.
Proper management of company devices can prevent this problem from arising. For those companies who fail to take proper steps, if a company can prove original ownership of the device, it's been reported that Apple Support can assist.
As to the original poster's situation, he or she purchased a used device from some seller he/she did not know and can no longer reach. As with any used goods, the risk is entirely on the purchaser to verify that the goods are workable and as advertised. This is not Apple's problem.
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Mar 4, 2014 3:33 PM in response to varjak pawby blaket81,I'm sorry to disagree with you but the mere fact that a company has to worry or take action against something like this is absurd. This was put in place so the person or company put in this predicament has no choice but to purchase another device, from, perhaps Apple? No one will benefit from this more than apple. It reminds me of wheel locks they put on some cars. This again benefits no one except the dealer because if you lose that lock you have to go to a dealership for any work on your wheels. They've got you right where they want you. Please don't be naive and think Apple only put this in place for their consumer.
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Mar 4, 2014 4:01 PM in response to blaket81by Philly_Phan,blaket81 wrote:
I'm sorry to disagree with you but the mere fact that a company has to worry or take action against something like this is absurd. This was put in place so the person or company put in this predicament has no choice but to purchase another device, from, perhaps Apple? No one will benefit from this more than apple. It reminds me of wheel locks they put on some cars. This again benefits no one except the dealer because if you lose that lock you have to go to a dealership for any work on your wheels. They've got you right where they want you. Please don't be naive and think Apple only put this in place for their consumer.
Speaking about naive. Your post is the ultimate.
I guess that you don't want an ignition lock on your car because you might lose the key?
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Mar 4, 2014 4:03 PM in response to varjak pawby Philly_Phan,varjak paw wrote:
As to the original poster's situation, he or she purchased a used device from some seller he/she did not know and can no longer reach. As with any used goods, the risk is entirely on the purchaser to verify that the goods are workable and as advertised. This is not Apple's problem.
It is also the purchaser's obligation to verify tbat the goods are not stolen. The fact that the OP paid someone for a product does not eliminate the possibility that the seller stole the product.
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Mar 4, 2014 4:03 PM in response to Philly_Phanby blaket81,Yes because getting your car stolen is the same as just the wheel right? Way to change the subject sir.
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Mar 4, 2014 4:04 PM in response to blaket81by Philly_Phan,blaket81 wrote:
Yes because getting your car stolen is the same as just the wheel right? Way to change the subject sir.
If you disapprove of Apple's anti-theft solution, don't ever lock your device. Problem solved.
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Mar 4, 2014 4:12 PM in response to Philly_Phanby blaket81,This is not about me, as I mentioned in my original post my company had someone leave who did this with a company issued ipad, and used their own personal Apple ID. I apologize for believing there should be no scenario where someone can take ownership of something that is not theirs. I am done debating this, in a perfect world maybe this feature would do some good, but in this one the one most likely to benefit is apple themselves.
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Mar 4, 2014 4:18 PM in response to blaket81by Philly_Phan,blaket81 wrote:
This is not about me, as I mentioned in my original post my company had someone leave who did this with a company issued ipad, and used their own personal Apple ID. I apologize for believing there should be no scenario where someone can take ownership of something that is not theirs. I am done debating this, in a perfect world maybe this feature would do some good, but in this one the one most likely to benefit is apple themselves.
Perhaps if your IT department had understood IT, they would have used the anti-theft mechanism properly and the ex-employee would not have been able to steal the iPad.
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Mar 5, 2014 6:14 AM in response to blaket81by varjak paw,blaket81 wrote:
This is not about me, as I mentioned in my original post my company had someone leave who did this with a company issued ipad, and used their own personal Apple ID. I apologize for believing there should be no scenario where someone can take ownership of something that is not theirs. I am done debating this, in a perfect world maybe this feature would do some good, but in this one the one most likely to benefit is apple themselves.
And I addressed how a company can handle this situation. But again, that was NOT the original purchaser's situation. The OP purchased a second-hand device.
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Mar 7, 2014 11:08 AM in response to Hotshotssnipeby eastpointdon,ok here a situation for you. what if the person or original ower of the device dies, should i just throw the ipad in the trash? it's ridiculas to think every situation would be some type of criminal situation. we have a lost and found at my place of busines we have ipads and phones left here all the time. should we just throw them away? no that would not make since. should be a better way.
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Mar 7, 2014 11:30 AM in response to eastpointdonby Meg St._Clair,eastpointdon wrote:
ok here a situation for you. what if the person or original ower of the device dies, should i just throw the ipad in the trash?
It is becoming just as important to leave a record of log in creditials to electronic devices and accounts as it has been for years to leave the key to a safe deposit box and bank account numbers as part of the information to be used by the executors of the estate.
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Mar 7, 2014 11:38 AM in response to eastpointdonby bobseufert,A better way then throwing them in the trash is to drop them off at the police station.