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All replies
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Helpful answers
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Jul 30, 2014 3:24 PM in response to Joe6by Csound1,I wouldn't take the time to look for you, I would hand it over to the police, as you should do.
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Jul 30, 2014 3:26 PM in response to Csound1by Joe6,Csound1 wrote:
I wouldn't take the time to look for you, I would hand it over to the police, as you should do.
BTW, THIS is what I've heard to be the only helpful solution.
I would REALLY love to hear if anyone down the road has gone this route and if there's been any success rate with it.
Have a good night guys, thanks again!
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Jul 30, 2014 3:30 PM in response to Csound1by lpotter1,So, in order to do the right thing, your solution is to always involve the police? Well, the lady in Illinois though it was a swell idea when her dog got out of the house, up until they shot her dog in the head in front of her and her 6 year old!
Ever consider doing the right thing, all on your own?
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Jul 30, 2014 3:32 PM in response to lpotter1by Joe6,lpotter1 wrote:
So, in order to do the right thing, your solution is to always involve the police? Well, the lady in Illinois though it was a swell idea when her dog got out of the house, up until they shot her dog in the head in front of her and her 6 year old!
Ever consider doing the right thing, all on your own?
We didn't say it was the right thing to do, we heard it was the only solution offered by Apple so far.
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Jul 30, 2014 3:37 PM in response to Joe6by lpotter1,That was in response to Csound1.
I have walked up to a house at 2am to retrieve my child's iPod Touch. I have all of my personal devices all locked down with several methods for tracking on them.
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Jul 30, 2014 3:58 PM in response to lpotter1by Csound1,lpotter1 wrote:
That was in response to Csound1.
Thanks, it was very funny.
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Aug 5, 2014 1:36 PM in response to OrangeMarlinby raftus,How about situations where an employee is signed in to a device and leaves the company such as the situation that I am currently troubleshooting. Apple's restrictions are horrible and one of the many reasons why I prefer android. Generally, I tell users that if you are computer illiterate, get an apple. You can't customize anything and they restrict everything. enjoy.
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Aug 5, 2014 1:39 PM in response to raftusby Csound1,If a company allows an employee to leave without returning the use of any devices loaned to him in his capacity as an employee then the company is doing a really bad job of looking after its assets.
And that's incompetence.
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Aug 5, 2014 1:42 PM in response to raftusby Phil0124,If its a company device, the employee should not be allowed to leave the company without unlocking the device when they hand it in. A Good IT department should also prevent a user who is lent an iPad from using their Apple Id on company devices by setting a Company Apple ID on the device.
This is not Apple's fault. They have no responsibility, if you can't manage devices correctly. There is absolutely no reason a user should be setting the iCloud account to their own on a device they don't own.
This is lack of understanding, and correct managing of devices. The IT department needs better device managing policies.
And trust me, I know, I head an IT department, and we have devices that get assigned to employees. When they turn in the device, HR walks them down to IT and makes sure all devices are unlocked and usable.
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Aug 5, 2014 1:58 PM in response to Phil0124by Csound1,In my company the device is given to a manager as part of the normal end of job routine. The manager collects the user password (if one exists, most employees simply are not allowed to put personal accounts on company property) and verifies that all is well before the paperwork is done.
Just like we collect the keys to any doors they may have had access to.
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Aug 5, 2014 6:46 PM in response to anontemp123by JIVfromWyoming,I am on the other side of the fence... My I pad was stolen this past week... I am very frustrated in trying to get the serial number for the police report. This is just too much for me to handle right after my husbands death, So to everyone who is complaining about not being able to activate their "second-hand iPad" I say I hope the person who stole mine chokes on it and is as frustrated as all ****!
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Aug 5, 2014 6:52 PM in response to blaket81by Philly_Phan,blaket81 wrote:
I completely sympathize with the OP on this issue. This is a stupid and asinine move on apple's part. Ponder over this scenario. A company buys an ipad and provides it to one of its employees, that employee configures this feature with their personal apple id and password. Employee parts with company and company has no way whatsoever of contacting this person and now has a brick that THEY paid for. I am currently in this scenario and IT IS RIDICULOUS!! There is absoluetly no excuse for a feature like this.
You're absolutely right. The next thing you know is that they'll start putting ignition locks on cars!
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Aug 5, 2014 7:05 PM in response to Philly_Phanby lpotter1,Ignition lock? You mean like the one you would have the key to which would be on your key ring if your spouse died and you could still use the car? When I buy the car, they just hand over the keys, no other work involved, like having to have a new ignition installed??
And if this was so great, as you keep saying, why is Apple's Enterprise Department 8-10 days backed up for LEGITIMATE unlock requests? You heard that right all of the self-righteous people here, legitimate requests take 8-10 days because Apple has had THAT MANY LEGITIMATE requests!
So while there are some devices that have been stolen and sold, Apple is overwhelmed with requests from people who have legitimate claims to the devices.
So, unless you can get Apple to give you the stats, I am going with common sense and calling this the biggest screwup ever.