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All replies
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Helpful answers
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Nov 12, 2014 7:30 AM in response to jcubdubby Csound1,jcubdub wrote:
Explain to me how having the original password makes it more secure?
Because only the original owner knows it, and if you have an iPhone locked to someone elses account you will have to prove that you own it toApple's satisfaction.
It's not a complicated idea really.
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Nov 12, 2014 7:49 AM in response to Cjs_in_laby Star Traveler,Cjs_in_la wrote:
My 4th gen iPad was stolen from me in September 2013 in Los Angeles and was password protected and had a Hotmail apple ID. As far as the "Find my iPad" app can tell, the thieves were never able to even use it to get onto the internet.
When you you say it was password protected ... well ... you can have your iPad "password protected" (that's the Passcode) and NOT have the "Activation Lock" turned on. Was yours ONLY password protected, or was the "Activation Lock" also turned on?
As far as the "Find my iPad" app can tell, the thieves were never able to even use it to get onto the internet.
Does your iPad show up in this list ... or not?!
Apple release Tool to check the Activation Lock Status of iOS Devices
http://www.idownloadblog.com/2014/10/01/activation-lock-status-check/
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Nov 12, 2014 11:36 AM in response to Csound1by jcubdub,It's not a complicated idea really.
You can say that till your blue in the face it doesn't make it so. If you read what i said, my friend forgot her initial password. Some passwords require 6 or 8 or more syllables. Some require caps, numbers, symbols, no names, etc...and these different requirements make for a number of different passwords for different accounts. Yes some people write their passwords down which is not safe in and of itself but she didn't. What's simple is if Apple lets you reset your password with secret answers and reset emails than that new password should also unlock your own device.
She has full access to both her email used as her Apple ID and to her Apple ID account. I am all for the activation lock and the lost/stolen bricking features but the initial password requirement does not make sense.
There have been recent cases where people have been encouraged change their Apple ID passwords.
In this case the initial password eventually becomes obsolete and unless written down easily forgotten. Yes some people are great at remembering old passwords but in my experience its not the majority.
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Nov 12, 2014 11:48 AM in response to jcubdubby Csound1,It does NOT require the initial password, it requires the ID and password that was last used to lock it. Can you not understand that?
It does not require lowering the current level of security enjoyed by tens of millions in order to compensate for the few who can't remember, or the many who obtained the phone illicitly.
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Nov 12, 2014 12:14 PM in response to jcubdubby Chris CA,jcubdub wrote:
I am all for the activation lock and the lost/stolen bricking features but the initial password requirement does not make sense.
What "initial password requirement" are you referring to?
You need the current password of the AppleID used to enable FindMyiPhone on the device.
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Nov 12, 2014 12:37 PM in response to Csound1by jcubdub,That's what i mean by initial password. The initial password used to setup the iPad perhaps when she upgraded to version 7. The password for the Apple ID that was used and is still in use on her iPad has since been changed and my friend cannot remember what password she used when she setup up the iPad, this a 3 year old device. BTW it was never locked with FindMyiPhone as there are no devices listed in her iCloud.com/find page. It was upgraded from versions 4 or 5 to 7 and now 8.1.
I take it you do not deal with the public often but i do every day and believe me many average people forget their passwords.
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Nov 12, 2014 12:43 PM in response to Chris CAby jcubdub,The initial password used to setup the iPad. My friend has access to her Apple ID as she had the password changed using her secret answers and a reset email because she could not remember it. Using her current password gives the activation error. I talked to Apple support and they said they require the password that was initially used to set it up. Also it is the same Apple ID that was used initially to setup the iPad.
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Nov 12, 2014 12:45 PM in response to jcubdubby Chris CA,jcubdub wrote:
That's what i mean by initial password. The initial password used to setup the iPad perhaps when she upgraded to version 7.
You mean the 4 digit passcode to unlock the iPad?
See this -. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Or her AppleID password. Used to enable iCloud/FindMyiPhone?.
The correct password is whatever it is now.
Whatever it was "initially" set to is irrelevant. This password is not stored on the iPad at any time.These are completely unrelated passwords
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Nov 12, 2014 12:46 PM in response to Csound1by jcubdub,Csound1 , i suppose i should clarify that i am not trying to recover the previous owner's password. It is for the current owner. Just ended up in this thread when researching.
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Nov 12, 2014 12:52 PM in response to jcubdubby Csound1,Chris's reply covers that, she needs the password for the ID that was used to lock the phone, the current password.
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Nov 12, 2014 12:55 PM in response to Chris CAby jcubdub,Hi Chris, no not the passcode. I realize that the password is not stored on the iPad but in Apple's servers. I am using her valid and current Apple ID and password which is also the same Apple ID used to set up the iPad. The password however is not the same as was used to initially register the device. I don't know if that password was entered when she initially bought it or when it was upgraded to version 7 with the locking features. The device will not activate with the currently correct Apple ID and password.
To clarify it is the same Apple ID as initially used but the password has been changed. She can access her Apple ID and iCloud accounts using the current Apple ID and password which will not work to activate. Apple support said they require the initial password.
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Nov 12, 2014 3:44 PM in response to jcubdubby Chris CA,jcubdub wrote:
Hi Chris, no not the passcode. I realize that the password is not stored on the iPad but in Apple's servers
The original password is not stored anywhere.
Only the current password is. This the password that is needed.
Apple support said they require the initial password
Apple Support is incorrect.
It requires the current password for the AppleID used to set up the current account in Settings > iCloud.
Did this user at some point change the AppleID?
If a user updates the AppleID before they turn off FindMyiPhone or delete the iCloud account, they sometimes cannot disable it (bacuse it tells them wrong username/password.
They have to go back and change eh AppleID to teh old AppleID, then turn off FindMyiPhone/delete the account in Settings > iCloud, then change the AppleID back and then re-add it in Settings > iCloud.
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Nov 12, 2014 4:52 PM in response to Chris CAby mr-internet,It requires the current password for the AppleID used to set up the current account in Settings > iCloud.
- That is incorrect in my situation ...
If a user updates the AppleID before they turn off FindMyiPhone or delete the iCloud account, they sometimes cannot disable it (because it tells them wrong username/password.
- YES YES YES That is correct .. and better articulated than I have done thus far .. THIS IS SOOOO BIG A DEAL ..
- In my the case the LAST apple id was NOT the one required, & NOT the first but one (they were the same) but one in the middle.
- Thus the problem.
- Prior to my restore I logged out of iCloud so there is no doubt of the LAST one, an email from Apple when I set up my iPad (on day of purchase) indicates the FIRST AppleID used this issue was all confirmed by an Apple product specialist
- The moral here is Apple should fix this, but we as users need to kill unused ids
- but accidents still happen
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Nov 12, 2014 5:44 PM in response to mr-internetby Star Traveler,mr-internet wrote:
It requires the current password for the AppleID used to set up the current account in Settings > iCloud.
- That is incorrect in my situation ...
It was correct in my situation. I had the Activation Lock on and had it on for a fairly long while (about half a year) with my old password. I decided to beef up my password, and changed and expanded it. I had, before, enabled the two-step verification for my Apple ID. I changed the password for the Apple ID, but the Activation Lock remained on throughout the change and was not turned off until now. I just went in there and turned it off. Immediately, I received an e-mail from Apple saying it was turned off.
SO ANYWAY ... I turned on the Activation Lock with my prior password in effect, and turned it off with my present password being used to do so.
If a user updates the AppleID before they turn off FindMyiPhone or delete the iCloud account, they sometimes cannot disable it (because it tells them wrong username/password.
- YES YES YES That is correct .. and better articulated than I have done thus far .. THIS IS SOOOO BIG A DEAL ..
I updated my Apple ID before I turned off "FindMyiPhone" ... and ... I WAS ABLE to disable it.