Hotshotssnipe
Level 1 (53 points)

Q: How can I bypass the previous owners password on my iPad?

I bought a second hand iPad 4th gen the other day. It looked to be ready for me to set up the iPad, but when I got homw to try it, there was a screen saying, "This iPad is currently linked to an Apple ID (S*****@hotmail.com). Sign in with the Apple ID that was used to set up this iPad." So my question is, how can I get by this? I don't have the sellers information, so I can't contact him.

iPad 4, iOS 7.0.2, White

Posted on Oct 23, 2013 4:39 AM

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Hotshotssnipe

Q: How can I bypass the previous owners password on my iPad?

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  • by bobseufert,

    bobseufert bobseufert Jan 22, 2015 8:35 PM in response to Skrivanek
    Level 6 (14,143 points)
    iPad
    Jan 22, 2015 8:35 PM in response to Skrivanek

    Unfortunately it is worthless to you. The best thing to do is hand it to the police.

    A second idea. Google the phone number and see if a name comes up.

  • by Skrivanek,

    Skrivanek Skrivanek Jan 22, 2015 8:36 PM in response to caspar35
    Level 1 (0 points)
    Jan 22, 2015 8:36 PM in response to caspar35

    How can I return one to its owner?

  • by gail from maine,

    gail from maine gail from maine Jan 23, 2015 5:14 AM in response to Skrivanek
    Level 7 (27,086 points)
    iCloud
    Jan 23, 2015 5:14 AM in response to Skrivanek

    What do you mean?

     

    GB

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Jan 23, 2015 5:41 AM in response to Skrivanek
    Level 9 (59,776 points)
    iPhone
    Jan 23, 2015 5:41 AM in response to Skrivanek

    Skrivanek wrote:

     

    How can I return one to its owner?

    If you do not know who the owner is, you cannot. That's why Bob suggested you turn it into the police.

  • by lcfuat,

    lcfuat lcfuat Jan 27, 2015 6:14 AM in response to Hotshotssnipe
    Level 1 (0 points)
    Jan 27, 2015 6:14 AM in response to Hotshotssnipe

    hi, the the problem solve?

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Jan 27, 2015 6:41 AM in response to lcfuat
    Level 9 (59,776 points)
    iPhone
    Jan 27, 2015 6:41 AM in response to lcfuat

    lcfuat wrote:

     

    hi, the the problem solve?

    If you cannot contact the original owner, the device is useless. It is working as designed.

  • by Rod_V,

    Rod_V Rod_V Jan 27, 2015 10:33 AM in response to Robertzamora19
    Level 1 (5 points)
    Jan 27, 2015 10:33 AM in response to Robertzamora19

    Thanks Robert - this solved the problem for me.

  • by lcfuat,

    lcfuat lcfuat Jan 29, 2015 4:21 AM in response to Robertzamora19
    Level 1 (0 points)
    Jan 29, 2015 4:21 AM in response to Robertzamora19

    is not work on 8.1.3

  • by Chris CA,

    Chris CA Chris CA Jan 29, 2015 5:32 AM in response to lcfuat
    Level 9 (79,692 points)
    iTunes
    Jan 29, 2015 5:32 AM in response to lcfuat

    lcfuat wrote:

    hi, the the problem solve?

    Yes.

  • by lcfuat,

    lcfuat lcfuat Jan 29, 2015 5:56 AM in response to Chris CA
    Level 1 (0 points)
    Jan 29, 2015 5:56 AM in response to Chris CA

    Yes? means solved or not?

    ios 8.1.3 ipad mini Singapore

  • by Chris CA,

    Chris CA Chris CA Jan 29, 2015 5:58 AM in response to lcfuat
    Level 9 (79,692 points)
    iTunes
    Jan 29, 2015 5:58 AM in response to lcfuat

    lcfuat wrote:

    Yes? means solved or not?

    You asked, "the the problem solve?"

    I replied, "Yes".

     

    The problem is solved.

    Contact the original owner of the iPad.

  • by ArdmoreIT,

    ArdmoreIT ArdmoreIT Feb 13, 2015 3:15 AM in response to Chris CA
    Level 1 (0 points)
    Feb 13, 2015 3:15 AM in response to Chris CA

    Ok. I get that this is a security feature of iPads and that in theory, this mean they are working properly.

     

    However, I have a scenario that is not covered by the simple "contact the person who's AppleID it is locked to".

     

    Basically. We have an iPad that is a company brought and owned iPad. It was issued many moons ago to someone. That person then went and locked the iPad to their Apple ID and set it onto their own FindmyiPad, both without our knowledge or permission.

    That person has since left the company and despite numerous attempts to contact them, has not relinquished their password to allow us to "unlock" this device.

     

    Can anyone suggest a course of action that would allow us to actually use this device? Or is it a case of if this person never comes back to us then we effectively have a very expensive paperweight?

     

    If we went to an Apple store with proof of purchase for the device would they be able to do anything?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Feb 13, 2015 3:21 AM in response to ArdmoreIT
    Level 9 (78,581 points)
    iTunes
    Feb 13, 2015 3:21 AM in response to ArdmoreIT

    ArdmoreIT wrote:

     

    Ok. I get that this is a security feature of iPads and that in theory, this mean they are working properly.

     

    However, I have a scenario that is not covered by the simple "contact the person who's AppleID it is locked to".

     

    Basically. We have an iPad that is a company brought and owned iPad. It was issued many moons ago to someone. That person then went and locked the iPad to their Apple ID and set it onto their own FindmyiPad, both without our knowledge or permission.

    That person has since left the company and despite numerous attempts to contact them, has not relinquished their password to allow us to "unlock" this device.

     

    Can anyone suggest a course of action that would allow us to actually use this device? Or is it a case of if this person never comes back to us then we effectively have a very expensive paperweight?

     

    If we went to an Apple store with proof of purchase for the device would they be able to do anything?

    There is anecdotal evidence that this is a situation in which Apple may be able to unlock the device. They will do so for personal owners who can demonstrate that they are the original owner of the device (having forgotten the code) though not for second-hand devices (unless proof of the original owner's death is provided); it's been reported that they will also do this in the corporate situation you describe. You should make an appointment and see an Apple 'genius'.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 13, 2015 5:42 AM in response to ArdmoreIT
    Level 6 (13,576 points)
    iPhone
    Feb 13, 2015 5:42 AM in response to ArdmoreIT

    ArdmoreIT wrote:

     

    Basically. We have an iPad that is a company brought and owned iPad. It was issued many moons ago to someone. That person then went and locked the iPad to their Apple ID and set it onto their own FindmyiPad, both without our knowledge or permission.

     

    Consider that to be "lessons learned."  Next time, tell your IT department to set it to a company Apple ID before handing it over to an employee.  In reality, it's a rather inexpensive lesson.  If the iPad was purchased "many moons ago," it isn't worth much and it's pretty much comparable to an employee that fails to return a company uniform.

  • by Phil0124,

    Phil0124 Phil0124 Feb 13, 2015 7:14 AM in response to ArdmoreIT
    Level 7 (27,998 points)
    iPhone
    Feb 13, 2015 7:14 AM in response to ArdmoreIT

    ArdmoreIT wrote:

     

    Ok. I get that this is a security feature of iPads and that in theory, this mean they are working properly.

     

    However, I have a scenario that is not covered by the simple "contact the person who's AppleID it is locked to".

     

    Basically. We have an iPad that is a company brought and owned iPad. It was issued many moons ago to someone. That person then went and locked the iPad to their Apple ID and set it onto their own FindmyiPad, both without our knowledge or permission.

    That person has since left the company and despite numerous attempts to contact them, has not relinquished their password to allow us to "unlock" this device.

     

    Can anyone suggest a course of action that would allow us to actually use this device? Or is it a case of if this person never comes back to us then we effectively have a very expensive paperweight?

     

    If we went to an Apple store with proof of purchase for the device would they be able to do anything?

    If you can Prove the company owns the device. Apple may be able to unlock it for you.

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