Hotshotssnipe
Level 1 (53 points)

Q: How can I bypass the previous owners password on my iPad?

I bought a second hand iPad 4th gen the other day. It looked to be ready for me to set up the iPad, but when I got homw to try it, there was a screen saying, "This iPad is currently linked to an Apple ID (S*****@hotmail.com). Sign in with the Apple ID that was used to set up this iPad." So my question is, how can I get by this? I don't have the sellers information, so I can't contact him.

iPad 4, iOS 7.0.2, White

Posted on Oct 23, 2013 4:39 AM

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Hotshotssnipe

Q: How can I bypass the previous owners password on my iPad?

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  • by 95GTSteve,

    95GTSteve 95GTSteve Apr 30, 2015 11:00 AM in response to Robertzamora19
    Level 1 (0 points)
    Apr 30, 2015 11:00 AM in response to Robertzamora19

    I work for a casino in Las Vegas and help the Lost and Found Department in wiping devices not claimed. I also am responsible as the Manager of IT for PCI compliance. This article came up and it's just what I needed. Many thanks!!!!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Apr 30, 2015 12:11 PM in response to 95GTSteve
    Level 6 (13,576 points)
    iPhone
    Apr 30, 2015 12:11 PM in response to 95GTSteve

    Unfortunately, you're expressing gratitude for a solution that, quite simply, won't work!

  • by Chris CA,

    Chris CA Chris CA Apr 30, 2015 12:27 PM in response to 95GTSteve
    Level 9 (79,692 points)
    iTunes
    Apr 30, 2015 12:27 PM in response to 95GTSteve

    95GTSteve wrote:

     

    I work for a casino in Las Vegas and help the Lost and Found Department in wiping devices not claimed. I also am responsible as the Manager of IT for PCI compliance. This article came up and it's just what I needed.

     

    beause you are bored and wanted some fiction to read?

  • by gail from maine,

    gail from maine gail from maine Apr 30, 2015 1:18 PM in response to 95GTSteve
    Level 7 (27,086 points)
    iCloud
    Apr 30, 2015 1:18 PM in response to 95GTSteve

    Guess you didn't see the part in this thread about when a Restore is done (putting it in DFU Mode, reset to Factory Settings, whatever you want to call it), the only result is that you will be required to put in the Activation Lock passcode before it will proceed with the actual Retore....

     

    Sorry,

     

    GB

  • by PABurde,

    PABurde PABurde May 8, 2015 10:24 PM in response to OrangeMarlin
    Level 1 (10 points)
    May 8, 2015 10:24 PM in response to OrangeMarlin

    i got my iPad from my deceased brother. So, what? I can either hold a seance, or throw the iPad in the trash?  I guess I should blame my brother... It was very a**hole-ish of him not to give out his password before his untimely death. 

  • by bobseufert,

    bobseufert bobseufert May 8, 2015 10:47 PM in response to PABurde
    Level 6 (14,143 points)
    iPad
    May 8, 2015 10:47 PM in response to PABurde

    Nice way to honor your brother. Why get get the executor of his estate take the iPad, proof of purchase and his death certificate to the Apple Store and see if they can help you.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright May 9, 2015 2:32 AM in response to PABurde
    Level 9 (59,776 points)
    iPhone
    May 9, 2015 2:32 AM in response to PABurde

    PABurde wrote:

     

    i got my iPad from my deceased brother. So, what? I can either hold a seance, or throw the iPad in the trash?  I guess I should blame my brother... It was very a**hole-ish of him not to give out his password before his untimely death.

    The issue of digital legacy is very real. And very new. Most people don't think to leave a list of security credentials for things like their electronic devices, social media accounts, email accounts, all things their families might find very important. None of us know when we are going to die. Everyone should have an updated will, instructions for what they want for a funeral and, yes, lists of bank accounts, electronic accounts, passwords. It is indeed a final act of love toward one's family. And very hard for many people to think about. Honor your brother by learning from his mistakes.

     

    My condolences for your loss. I, too, lost a brother far sooner than it seemed I should have.

  • by mballak,

    mballak mballak May 19, 2015 6:34 PM in response to IdrisSeabright
    Level 1 (0 points)
    May 19, 2015 6:34 PM in response to IdrisSeabright

    Can anyone help me?  I restored my iPad via iTunes and now its asking me for me.com account to activate it.  I'm the original owner, the problem is the me.com account it claims was used to activated this iPad isn't one that I've ever had.  Suggestions?

  • by rccharles,

    rccharles rccharles May 19, 2015 6:52 PM in response to mballak
    Level 6 (8,522 points)
    Classic Mac OS
    May 19, 2015 6:52 PM in response to mballak

    Take proof of ownership along with ipad to your nearest Apple store and let them sort it out.

     

    Robert

  • by mballak,

    mballak mballak May 19, 2015 6:55 PM in response to rccharles
    Level 1 (0 points)
    May 19, 2015 6:55 PM in response to rccharles

    unfortunately after 4 years and move I don't exactly have a receipt. 

  • by deggie,

    deggie deggie May 19, 2015 8:43 PM in response to mballak
    Level 9 (54,853 points)
    iPhone
    May 19, 2015 8:43 PM in response to mballak

    Where did you buy this iPad?

  • by mballak,

    mballak mballak May 19, 2015 8:49 PM in response to deggie
    Level 1 (0 points)
    May 19, 2015 8:49 PM in response to deggie

    Either the Base Exchange at Ft Belvior or from Apple. I looked on apple.com but they only go back 18 months.  This was 4 years ago. 

  • by deggie,

    deggie deggie May 19, 2015 8:53 PM in response to mballak
    Level 9 (54,853 points)
    iPhone
    May 19, 2015 8:53 PM in response to mballak

    I can remember where I bought things 4 years ago. If it was from the Base Exchange it is possible it was reboxed. It is also possible someone used your iPad and set it up using their Apple ID for some reason and never changed it.

     

    If you purchased it from Apple you can call them and they can look up your purchase.

  • by rccharles,

    rccharles rccharles May 19, 2015 9:01 PM in response to mballak
    Level 6 (8,522 points)
    Classic Mac OS
    May 19, 2015 9:01 PM in response to mballak

    I believe that you have run into the activation lock.

     

    This means you cough up the password.  Could go through the lost password process to see if you could change the password.

    --

    or

    -- you have apple resend the activation lock.  They require proof of ownership.

     

    Don;t know if this stuff would qualify.

    Could you contact your credit card company to get a duplicate of your bill?  Maybe whoever you bought it from would have a copy of your receipt.  Maybe Apple would check to see who owns the account?  Did you sign up for apple care?

     

    Undoing the Activation lock

     

    iCloud: Activation Lock

    Describes what the activation lock does:

    http://support.apple.com/kb/PH13695?viewlocale=en_US

     

    For how to remove, see Texas Mac Man post in

    https://discussions.apple.com/thread/6528124

  • by mballak,

    mballak mballak May 19, 2015 9:05 PM in response to rccharles
    Level 1 (0 points)
    May 19, 2015 9:05 PM in response to rccharles

    Thanks Robert...at least your are trying to help unlike others who assume you're a thief.  Unfortunately when you move around a lot **** gets lost and thrown away. 

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