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All replies
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Helpful answers
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Aug 26, 2015 4:13 PM in response to Hotshotssnipeby CapTail,well im gonna pay 200€ for remove the iCould on the Store
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Aug 26, 2015 4:16 PM in response to CapTailby deggie,I'll do it for 190. And with either way you go you will just lose your money.
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Aug 26, 2015 4:31 PM in response to Hotshotssnipeby Alejandro_from_Bend,It seems that some of you have the problem of your devices being in 'Activation Lock'
This is a security feature from 
Without the ORIGINAL proof of purchase of the device, or the information of the previous owner (Apple ID & Password), you have a very expensive paperweight.
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Aug 26, 2015 9:26 PM in response to Alejandro_from_Bendby h2obabe27,So what do I do if I have the original purchase receipt and I live in New Zealand?
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Aug 26, 2015 9:31 PM in response to h2obabe27by gail from maine,What do you mean? Where did you purchase it from?
GB
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Aug 27, 2015 5:07 AM in response to h2obabe27by Ethan7988,If you have the original purchase receipt, take it to the nearest Apple store. It shouldn't matter where you bought it.
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Sep 2, 2015 7:45 PM in response to varjak pawby cwcomm,Actually, there is a huge difference between the comparison of asking a locksmith to unlock a car or a house without proof of ownership. You see, if you were to gain access to a car or a house through the use of a locksmith, all of the previous owner's personal information is still there and accessible. With doing a complete reset of an electronic device, there is no personal information to gain access to.
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Sep 2, 2015 8:17 PM in response to cwcommby gail from maine,You still are not the owner of the device. Whether the house or car has possessions in it, or whether it is empty, it is still breaking in to property you do not own, and which you do not have a right to use.
BTW - varjak paw's post was a year and half ago. Not likely that he will be reading your comment now....
Cheers,
GB
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Sep 17, 2015 12:46 PM in response to OrangeMarlinby chamaedabalos,I guess I would be complaining if I bought it legally then got all too excited setting things up not knowing that the icloud mail could be used or set up as my apple ID, I created a different one instead, and after how many years, I forgot the @icloud.com domain I used could be pretty annoying. Cause if I could just get the email I used to set things up with my iPad, I would've made it through forget password thingy.
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Sep 17, 2015 5:48 PM in response to chamaedabalosby imobl,Take proof of your original purchase (showing serial number of iPhone) from
Apple or Apple authorized reseller and the iPhone to the nearest Apple store
where they may assist you. Make a Genius Bar appointment to avoid delay:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
If you cannot prove original purchase or the iPhone was purchased used/2cd hand,
Apple will not assist. There is not work around for Activation Lock.
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Sep 24, 2015 7:52 AM in response to OrangeMarlinby Pammymcb,You are so judgmental OrangeMarlin. Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work. They did not steal the device, and I doubt the device was stolen since it was not sold for money but donated to a charity organization. Unfortunately, whoever donated the device forgot to remove it from their list. Don't automatically assume that all people that are having this problem are thieves.
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Sep 24, 2015 7:57 AM in response to Pammymcbby Roger Wilmut1,Pammymcb wrote:
Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work.
Since she paid Goodwill for it, it is their responibility and they should refund the money if they are unable to contact the donor to get them to unlock it: without that happening the device is permanently useless,
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Sep 24, 2015 10:52 AM in response to Pammymcbby Chris CA,Pammymcb wrote:
You are so judgmental OrangeMarlin.
Been a few years since OrangeMarlin posted here...
However, as Roger noted, take it back to Goodwill.
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Sep 24, 2015 1:32 PM in response to Pammymcbby petermac87,Pammymcb wrote:
You are so judgmental OrangeMarlin. Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work. They did not steal the device, and I doubt the device was stolen since it was not sold for money but donated to a charity organization. Unfortunately, whoever donated the device forgot to remove it from their list. Don't automatically assume that all people that are having this problem are thieves.
Regardless, you have hit activation lock so the previous owner was careless and irresponsible in not disassociating the device from their Apple Id which now inconveniences the current owner to the point of not being able to ever use it without that password. It is an anti theft measure which has become increadibly effective in recent times.
Also Orange Marlin, whom you chastised, hasn't posted here for years, and may have even passed away, so please do not admonish other members as such.
Cheers
Pete
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Sep 27, 2015 10:34 AM in response to petermac87by overby.n,I understand the reason for this security feature, but the problem is that people don't know about it until it is too late. My mother purchased an Ipad 2 from one of her neighbors. Her neighbor has since moved away. My mother wanted to use all the features with her own Apple ID since everything was under the previous owner's email. She gave it to me to reset it and I looked up instructions on how to do it. There was no mention of this iCloud lock stuff. The device allowed me to reset it in recovery mode and now she cannot use it anymore. If she knew how to contact her old neighbor, she would.
It shouldn't allow a reset without the previous owner's iCloud ID if it is going to render it useless, but it does.
This is a good feature, but if it is going to be this unforgiving, then the device should not be able to be reset without the previous owner's login. Otherwise, Apple needs to take responsibility for tracking down and contacting the previous owner, and if they can't do that, they need to unlock the device. They should also keep a database of devices that have been reported stolen so they can check the serial number against that. I am sure the previous owner just didn't know she needed to remove it from her iCloud account as she was an elderly woman like my mother. In my opinion, Apple has been very good at securing these devices in the case of theft, but have been very lazy about allowing for cases where people are not aware of what they are supposed to do when selling or buying a used one. Not everyone knows about this and it is unrealistic of Apple to expect that.