Hotshotssnipe

Q: How can I bypass the previous owners password on my iPad?

I bought a second hand iPad 4th gen the other day. It looked to be ready for me to set up the iPad, but when I got homw to try it, there was a screen saying, "This iPad is currently linked to an Apple ID (S*****@hotmail.com). Sign in with the Apple ID that was used to set up this iPad." So my question is, how can I get by this? I don't have the sellers information, so I can't contact him.

iPad 4, iOS 7.0.2, White

Posted on Oct 23, 2013 4:39 AM

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Q: How can I bypass the previous owners password on my iPad?

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  • by CapTail,

    CapTail CapTail Aug 26, 2015 4:13 PM in response to Hotshotssnipe
    Level 1 (0 points)
    Aug 26, 2015 4:13 PM in response to Hotshotssnipe

    well im gonna pay 200€ for remove the iCould on the Store

  • by deggie,

    deggie deggie Aug 26, 2015 4:16 PM in response to CapTail
    Level 9 (54,853 points)
    iPhone
    Aug 26, 2015 4:16 PM in response to CapTail

    I'll do it for 190. And with either way you go you will just lose your money.

  • by Alejandro_from_Bend,

    Alejandro_from_Bend Alejandro_from_Bend Aug 26, 2015 4:31 PM in response to Hotshotssnipe
    Level 1 (70 points)
    Aug 26, 2015 4:31 PM in response to Hotshotssnipe

    It seems that some of you have the problem of your devices being in 'Activation Lock'

    This is a security feature from 

    Without the ORIGINAL proof of purchase of the device, or the information of the previous owner (Apple ID & Password), you have a very expensive paperweight.

  • by h2obabe27,

    h2obabe27 h2obabe27 Aug 26, 2015 9:26 PM in response to Alejandro_from_Bend
    Level 1 (0 points)
    Aug 26, 2015 9:26 PM in response to Alejandro_from_Bend

    So what do I do if I have the original purchase receipt and I live in New Zealand?

  • by gail from maine,

    gail from maine gail from maine Aug 26, 2015 9:31 PM in response to h2obabe27
    Level 7 (27,086 points)
    iCloud
    Aug 26, 2015 9:31 PM in response to h2obabe27

    What do you mean? Where did you purchase it from?

     

    GB

  • by Ethan7988,

    Ethan7988 Ethan7988 Aug 27, 2015 5:07 AM in response to h2obabe27
    Level 4 (1,665 points)
    iPad
    Aug 27, 2015 5:07 AM in response to h2obabe27

    If you have the original purchase receipt, take it to the nearest Apple store. It shouldn't matter where you bought it.

  • by cwcomm,

    cwcomm cwcomm Sep 2, 2015 7:45 PM in response to varjak paw
    Level 1 (0 points)
    Sep 2, 2015 7:45 PM in response to varjak paw

    Actually, there is a huge difference between the comparison of asking a locksmith to unlock a car or a house without proof of ownership. You see, if you were to gain access to a car or a house through the use of a locksmith, all of the previous owner's personal information is still there and accessible. With doing a complete reset of an electronic device, there is no personal information to gain access to.

  • by gail from maine,

    gail from maine gail from maine Sep 2, 2015 8:17 PM in response to cwcomm
    Level 7 (27,086 points)
    iCloud
    Sep 2, 2015 8:17 PM in response to cwcomm

    You still are not the owner of the device. Whether the house or car has possessions in it, or whether it is empty, it is still breaking in to property you do not own, and which you do not have a right to use.

     

    BTW - varjak paw's post was a year and half ago. Not likely that he will be reading your comment now....

     

    Cheers,

     

    GB

  • by chamaedabalos,

    chamaedabalos chamaedabalos Sep 17, 2015 12:46 PM in response to OrangeMarlin
    Level 1 (2 points)
    Sep 17, 2015 12:46 PM in response to OrangeMarlin

    I guess I would be complaining if I bought it legally then got all too excited setting things up not knowing that the icloud mail could be used or set up as my apple ID, I created a different one instead, and after how many years, I forgot the @icloud.com domain I used could be pretty annoying. Cause if I could just get the email I used to set things up with my iPad, I would've made it through forget password thingy.

  • by imobl,

    imobl imobl Sep 17, 2015 5:48 PM in response to chamaedabalos
    Level 5 (7,193 points)
    iPhone
    Sep 17, 2015 5:48 PM in response to chamaedabalos

    Take proof of your original purchase (showing serial number of iPhone) from

    Apple or Apple authorized reseller and the iPhone to the nearest Apple store

    where they may assist you. Make a Genius Bar appointment to avoid delay:

    Make a Genius Bar Reservation

    http://www.apple.com/retail/geniusbar/

     

    If you cannot prove original purchase or the iPhone was purchased used/2cd hand,

    Apple will not assist. There is not work around for Activation Lock.

  • by Pammymcb,

    Pammymcb Pammymcb Sep 24, 2015 7:52 AM in response to OrangeMarlin
    Level 1 (0 points)
    Sep 24, 2015 7:52 AM in response to OrangeMarlin

    You  are so judgmental OrangeMarlin. Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work. They did not steal the device, and I doubt the device was stolen since it was not sold for money but donated to a charity organization. Unfortunately, whoever donated the device forgot to remove it from their list. Don't automatically assume that all people that are having this problem are thieves.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 24, 2015 7:57 AM in response to Pammymcb
    Level 9 (78,562 points)
    iTunes
    Sep 24, 2015 7:57 AM in response to Pammymcb

    Pammymcb wrote:

     

    Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work.

    Since she paid Goodwill for it, it is their responibility and they should refund the money if they are unable to contact the donor to get them to unlock it: without that happening the device is permanently useless,

  • by Chris CA,

    Chris CA Chris CA Sep 24, 2015 10:52 AM in response to Pammymcb
    Level 9 (79,692 points)
    iTunes
    Sep 24, 2015 10:52 AM in response to Pammymcb

    Pammymcb wrote:

    You  are so judgmental OrangeMarlin.

    Been a few years since OrangeMarlin posted here...

    However, as Roger noted, take it back to Goodwill.

  • by petermac87,

    petermac87 petermac87 Sep 24, 2015 1:32 PM in response to Pammymcb
    Level 5 (7,402 points)
    Sep 24, 2015 1:32 PM in response to Pammymcb

    Pammymcb wrote:

     

    You  are so judgmental OrangeMarlin. Seriously, my autistic son's autistic co-worker bought her iPod iTouch legitimately from Goodwill where they both work. They did not steal the device, and I doubt the device was stolen since it was not sold for money but donated to a charity organization. Unfortunately, whoever donated the device forgot to remove it from their list. Don't automatically assume that all people that are having this problem are thieves.

    Regardless, you have hit activation lock so the previous owner was careless  and irresponsible in not disassociating the device from their Apple Id which now inconveniences the current owner to the point of not being able to ever use it without that password. It is an anti theft measure which has become increadibly effective in recent times.

     

    Also Orange Marlin, whom you chastised, hasn't posted here for years, and may have even passed away, so please do not admonish other members as such.

     

    Cheers

     

    Pete

  • by overby.n,

    overby.n overby.n Sep 27, 2015 10:34 AM in response to petermac87
    Level 1 (0 points)
    Sep 27, 2015 10:34 AM in response to petermac87

    I understand the reason for this security feature, but the problem is that people don't know about it until it is too late. My mother purchased an Ipad 2 from one of her neighbors. Her neighbor has since moved away. My mother wanted to use all the features with her own Apple ID since everything was under the previous owner's email. She gave it to me to reset it and I looked up instructions on how to do it. There was no mention of this iCloud lock stuff. The device allowed me to reset it in recovery mode and now she cannot use it anymore. If she knew how to contact her old neighbor, she would.

    It shouldn't allow a reset without the previous owner's iCloud ID if it is going to render it useless, but it does.

    This is a good feature, but if it is going to be this unforgiving, then the device should not be able to be reset without the previous owner's login. Otherwise, Apple needs to take responsibility for tracking down and contacting the previous owner, and if they can't do that, they need to unlock the device. They should also keep a database of devices that have been reported stolen so they can check the serial number against that. I am sure the previous owner just didn't know she needed to remove it from her iCloud account as she was an elderly woman like my mother. In my opinion, Apple has been very good at securing these devices in the case of theft, but have been very lazy about allowing for cases where people are not aware of what they are supposed to do when selling or buying a used one. Not everyone knows about this and it is unrealistic of Apple to expect that.

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