-
All replies
-
Helpful answers
-
Oct 21, 2015 4:58 AM in response to faizan1988by Roger Wilmut1,faizan1988 wrote:
Hi Asai, What did you to remove the password of the previous owner. I am in the same situation like yours. Help me out, Please.
He didn't. You can't.
-
Oct 27, 2015 2:09 PM in response to Hotshotssnipeby Misty171,Guys it is very simple:
When you want to buy an Apple device you request the IMEI or Serial number of the device. Then you go to https://www.icloud.com/activationlock/ check the device to see if it is locked. Don't buy the device until it shows unlocked. Problem solved!
-
-
Oct 28, 2015 3:20 AM in response to Robertzamora19by micheal.bobotiok,how did i know that my ipad is in DFU mode ?
sorry im a firstymer use this apple ipadand i bought this an 2nd hand !!
-
-
-
-
Nov 4, 2015 7:06 PM in response to Hotshotssnipeby Adarus6682,Same here. Bought an iPad legitimately at a Rent-a-Center and it is still find my iPad locked from the first leasee. They said they'd try to get a hold of the person, but as a returned item in a lease to own situation, most people aren't too excited about talking to the leasing company again. The only thing I am thankful for is the fact that I will either get a different Ipad replacement or a refund of my money down cost.
Apple, I still want to go out and say how stupid that there is NO possible work around for this. Secure is good and I love that there is away to keep my Apple products secured, but there should be away for someone who truly and honestly bought a second hand item to access it. If someone really did have their item stolen they could report it to Apple and then Apple can make sure it can't just be unlocked. However, if someone just doesn't have the device anymore or sells it and never actually reports it was lost. It should have someway to be unlocked remotely by apple after they are able to attempt contact with the person and either 1) Person says it is indeed NOT stolen or 2) Person never replies to apple after say 4-7 days and so Apple unlocks the device for the new owner. They have all of our contact information when we set up our Apple accounts, so this isn't a far-fetched idea. I'm just throwing out ideas. Of course my idea takes man power and with Billions of dollars coming in, I am sure it would be too expensive to hire staff that would have to perform these task of tracking people down and unlocking iPads.
-
Nov 4, 2015 7:28 PM in response to Adarus6682by gail from maine,Apple is not here - this is a user to user forum. However, the Activation Lock is not going to be changing. Apple is not in the business of tracking the millions of people who have purchased iDevices. The people you purchased the device from should never have leased you a device that had not been cleared of the Activation Lock. They are in the business of leasing iDevices, they should know the basics of Activation Lock and how it works. It's not rocket science. It is very simple to check a device to see if it is Activation Locked:
Also, if it is still Activation Locked, then that means that the device wasn't even checked to ensure that the previous owner's personal information was fully removed from the device, since the iCloud account would still have to have been signed in.
Here are a couple of additional support articles that may help:
Turn off Find My iPhone Activation Lock - Apple Support
Best of luck,
GB
-
Nov 4, 2015 7:41 PM in response to Adarus6682by Csound1,Adarus6682 wrote:
Of course my idea takes man power and with Billions of dollars coming in, I am sure it would be too expensive to hire staff that would have to perform these task of tracking people down and unlocking iPads.
Why should I pay, why don't you pay for the service you want, it's not my fault that you bought a locked unit. You could have checked.
-
Nov 4, 2015 9:12 PM in response to Csound1by pkrva,Csound1 wrote:
Why should I pay, why don't you pay for the service you want, it's not my fault that you bought a locked unit. You could have checked.
Ah, so lovely to see things haven't changed in this forum. I don't believe anyone asked you to pay for anything, Clound1. Since it looks like you missed Adarus' point, I'm happy to help. In the sentence you quoted, he was already admitting that it would be too expensive to pursue the ideas he was "throwing out." As such, your response was unnecessary and, I'm sure Adarus would agree, rather rude. Which is totally cool - I get the rush of anonymously pouncing on an unsuspecting newcomer with smart replies that make them feel dumb for saying anything in the first place. It's a pretty awesome feeling - not as great as actually helping people with their problems, but to each his own... The only thing is, Clound1, if you're going go that route, the reply has to actually be smart. It can't be meaningless or incorrect; otherwise the whole thing backfires. I took the liberty of looking back over a few of your other posts in this and other threads, and with the utmost respect, I would like to offer the recommendation that you stick to being supportive and try to actually help people. It will be a much better look for you I promise.
-
Nov 4, 2015 9:52 PM in response to gail from maineby pkrva,Hi Gail,
Just a couple of minor corrections to your response to Adarus:
Apple is not in the business of tracking the millions of people who have purchased iDevices.
Actually that is quite a significant part of Apple's business. Keeping track of where they go (as users allow), what they purchase (apps, music, etc), how they use the internet, how often they engage with their devices... even to the extent of if and how active they are in these forums. You even offer the link to the Apple service where that can tell you whether a device is locked or not. They wouldn't be able to tell you that unless they were "in the business" of keeping track of that info.
The people you purchased the device from should never have leased you a device that had not been cleared of the Activation Lock. They are in the business of leasing iDevices, they should know the basics of Activation Lock and how it works.
Gail, it's a Rent-a-Center not the Apple Store. Rent-a-Center is in the business of making money - whether it's a couch, a TV, a refrigerator, or an iPad. It's been my experience that they can't tell you how to program the remote for a TV, let alone verify an iPad has been unlocked. (Although, I'm sure that Rent-a-Center will think twice next time.)
Also, if it is still Activation Locked, then that means that the device wasn't even checked to ensure that the previous owner's personal information was fully removed from the device, since the iCloud account would still have to have been signed in.
Not necessarily true. Performing a factory reset or full OS restore through iTunes, for example, will wipe out all the previous user's information - photos, iMessages, email accounts, etc. It's actually a common misconception among non-iOS people that performing a "factory reset" on a device will also wipe out the iCloud user account - evidenced by many of the posts in this thread as well as other threads in this forum.
If we are going to be helpful to those who may be new to the iOS ecosystem, it's important that we try to be accurate don't you think? Otherwise it's just a bunch of misinformation that, at best, wastes everyone's time and, at worst, risks hurting someone's feelings - unless, of course that makes you feel better about you, then I guess it's okay...
-
Nov 4, 2015 10:29 PM in response to pkrvaby gail from maine,You have a right to your opinion, I stand by my post.
GB
-
Nov 5, 2015 6:02 AM in response to pkrvaby Csound1,pkrva wrote:
Csound1 wrote:
Why should I pay, why don't you pay for the service you want, it's not my fault that you bought a locked unit. You could have checked.
Ah, so lovely to see things haven't changed in this forum. I don't believe anyone asked you to pay for anything,
Are you really so naive that you imagine there is some magic money that Apple will use to pay for the services you want, Apples money comes from its customers, people like me. The services you want would cost millions, and you expect not to pay for them, that only leaves other Apple customers to pick up your tab.
Yes nothing has changed.
-
Nov 5, 2015 7:51 AM in response to pkrvaby Michael Black,pkrva wrote:
Hi Gail,
Just a couple of minor corrections to your response to Adarus:
Apple is not in the business of tracking the millions of people who have purchased iDevices.
Actually that is quite a significant part of Apple's business. Keeping track of where they go (as users allow), what they purchase (apps, music, etc), how they use the internet, how often they engage with their devices... even to the extent of if and how active they are in these forums. You even offer the link to the Apple service where that can tell you whether a device is locked or not. They wouldn't be able to tell you that unless they were "in the business" of keeping track of that info.
The people you purchased the device from should never have leased you a device that had not been cleared of the Activation Lock. They are in the business of leasing iDevices, they should know the basics of Activation Lock and how it works.
Gail, it's a Rent-a-Center not the Apple Store. Rent-a-Center is in the business of making money - whether it's a couch, a TV, a refrigerator, or an iPad. It's been my experience that they can't tell you how to program the remote for a TV, let alone verify an iPad has been unlocked. (Although, I'm sure that Rent-a-Center will think twice next time.)
Also, if it is still Activation Locked, then that means that the device wasn't even checked to ensure that the previous owner's personal information was fully removed from the device, since the iCloud account would still have to have been signed in.
Not necessarily true. Performing a factory reset or full OS restore through iTunes, for example, will wipe out all the previous user's information - photos, iMessages, email accounts, etc. It's actually a common misconception among non-iOS people that performing a "factory reset" on a device will also wipe out the iCloud user account - evidenced by many of the posts in this thread as well as other threads in this forum.
If we are going to be helpful to those who may be new to the iOS ecosystem, it's important that we try to be accurate don't you think? Otherwise it's just a bunch of misinformation that, at best, wastes everyone's time and, at worst, risks hurting someone's feelings - unless, of course that makes you feel better about you, then I guess it's okay...
Apple does not track private sales, gifting, pawning, bartering or any other type of exchange of devices once they've been purchased originally at retail. They have no means to track such transactions, nor do they have any legal or moral authority to be involved in any way with transactions someone wishes to conduct with their own personal property. There is a big difference between Apple using location based data from devices (which users can completely opt out of, if they choose to do so) and Apple monitoring every private exchange of personal property involving an Apple product.