Q: How can I bypass the previous owners password on my iPad?

DrJJWMac wrote:

Phil0124 wrote:

It could not be simpler.  ...

I agree that it is simple. One does however naturally presume that simply erasing a device completely will clear _everything_ on it. As duly noted, the step "log out of iCloud" is now a necessary first step. Otherwise, all goes to **** afterward. So, the process is not "as easy as one might wish".

Clear Device --> that should do everything I need (otherwise it should say "Clear Device But Do Not Close Out iCloud")

Device has been Cleared --> this device should be ready for me to use the way that I want (otherwise it should say, "Device has been Cleared but Still Needs the Previous Owner to LogOut of iCloud")

 

 

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JJW

Actually, you do have to supply your Apple ID and Password when you go to Settings>General>Reset>Erase All Content & Settings. That turns off Find My iPhone on the device - I just checked it. So, you don't have to do anything differently that you would have had to do before. Resetting all Content won't do it. You have to erase the device.

Cheers,

GB

As you can not 'clear' iCloud without switching Find My iPhone off your argument makes no sense.

If you 'clear' out iCloud the security system is off.

Clear Device --> that should do everything I need (otherwise it should say "Clear Device But Do Not Close Out iCloud")

Device has been Cleared --> this device should be ready for me to use the way that I want (otherwise it should say, "Device has been Cleared but Still Needs the Previous Owner to LogOut of iCloud")

I agree that it is simple. One does however naturally presume that simply erasing a device completely will clear _everything_ on it. As duly noted, the step "log out of iCloud" is now a necessary first step. Otherwise, all goes to **** afterward. So, the process is not "as easy as one might wish".

 

--
JJW

Even if you don't sign out of iCloud, if you choose to simply Erase all Content and Settings or Restore the device from iTunes, once it is complete the device will present you with the Enter Apple ID and password Activation lock screen.  So even then, you would know that you still need to perform additional steps.

Unless of course you restore it, and then never bother to look at the screen again at all to make sure its completed.

There is no point in this entire process where you have to guess what needs to be done. Apple makes it abundantly clear. 

And if it was an honest mistake, and you do sell it with Activation lock in place, if are the rightful owner, and the buyer can get a hold of you, there are ways to resolve it easily.

Its all about actually taking the time to do it properly. And not blaming Apple for what other people failed to do.

So, something is not clicking for me here. I just Erased All Content & Settings on my iPhone 5s running iOS 9.1, and when I did that, it made me put my Apple ID and Password in before it would erase the device. That, in turn, turned off Find My iPhone. I got an email immediately after putting in my Apple ID and Password telling me that Find My iPhone had been disabled:

Find My iPhone has been disabled on GB'S 5s.

With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.

In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.

iCloud is a service provided by Apple. Apple ID | Support | Terms and Conditions | Privacy Policy

Copyright © 2015 Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, United States. All rights reserved.

I checked my iCloud.com account and the device was no longer there.

So, not sure why, if you are performing an Erase All Content & Settings, one would have to do anything further concerning iCloud or Find My iPhone or Activation Lock....

Cheers,

GB

That is how it works.

I just tried it myself, but all it asked me for was my Passcode.  I did not go any further, since I did not want to erase everything from my iPhone. But after entering my Passcode it asked me to confirm deletion by pressing the "Delete" button 

Would it have asked me for my Apple ID then?

In any case,  whether it asks you or not there, the Activation Lock screen will pop up once Restoring is complete more so if the restore was done through iTunes. 

If it does request the Apple ID when restoring form the device itself, then its even easier, as there are no extra steps, and its guiding you directly.

But in either case, its clear what needs to happen-. No?

Whatever it was, it was not that easy. I had to go in after the fact and remove the iPad device from my iCloud account even after I had done whatever it was to reset the device.

At least now, we all (should) know better. :-/

--

JJW

If you have purchased a device from a 3rd party and they haven't removed their Apple ID. The only way to get it removed is to take it into a Apple store with your proof of purchase and you ID and they can unlock it for you. This is the only way it can be removed unless the previous owner removes the device from their iCloud.

DrJJWMac wrote:

 

Whatever it was, it was not that easy. I had to go in after the fact and remove the iPad device from my iCloud account even after I had done whatever it was to reset the device.

 

At least now, we all (should) know better. :-/

 

--

JJW

Nope, you did it wrong.

Apple will not assist you if you purchased from a 3rd party even if you have proof

of purchase. If you are the original purchaser from Apple or Apple authorized iPhone

reseller and have proof of that original purchase showing the serial number of the

iPhone, then Apple may assist you. But not for gray market or 2cd hand or used

iPhones or iPhones from acquired from other than Apple or Apple authorized resellers.

Please provide a link to the policy you claim is in effect whereby Apple will unlock

iPhones from 3rd party sales.

5 second search with Google (not so hard)

What to do before selling or giving away your iPhone, iPad ...

Yeah - I took it all the way and erased my device (twice). It turned off Find My iPhone, which means that had it then been restored via iTunes, there would have been no Activation Lock to be removed.

So, if a person did an Erase All Content & Settings on their device, then gave that device to someone who then connected it to their iTunes account to restore the phone from their own backup, they would be able to, and would not encounter the Activation Lock....

So, again, and as Csound has indicated, the info is out there and easily accessible, and it very clearly indicates that the device should be erased. Once erased, Find My iPhone/Activation Lock is gone....

Cheers,

GB

OK, that's what I thought but wanted to make sure I wasn't missing some fine point....

GB

DrJJWMac wrote:

 

Whatever it was, it was not that easy. I had to go in after the fact and remove the iPad device from my iCloud account even after I had done whatever it was to reset the device.

 

At least now, we all (should) know better. :-/

 

--

JJW

Again, if that is what happened, then you did not go to Settings>General>Reset>Erase All Content & Settings. Because, as I have stated, and have just tested (twice), when Erase All Content & Settings, your iCloud account is removed, and Find My iPhone is turned off on the device, so it is no longer Activation Locked:

Find My iPhone has been disabled on GB'S 5s.

With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.

In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.

iCloud is a service provided by Apple. Apple ID | Support | Terms and Conditions | Privacy Policy

Copyright © 2015 Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, United States. All rights reserved.

That is what happen when you Erase All Content & Settings.

GB

No.

GB