Q: How can I bypass the previous owners password on my iPad?
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Dec 9, 2015 8:10 AMby Phil0124,O.k, if Resetting does in fact request the Apple ID to turn off find my iPhone then its even more puzzling why people still sell Activation Locked devices.
If it was restored through iTunes on a computer, then you still will get Activation Lock screen after the fact, and even if you did Erase it through iCloud you still get that screen.
So again, either you erased the device, and never bothered to look at the screen, or something else entirely went wrong. Once on that screen, Entering the expected Apple ID releases the device from it. There are several opportunities to enter the Apple ID Password while doing this. If you still choose not do it, then its really nobody's fault but the owner's.
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Dec 9, 2015 9:16 PMby gail from maine,What can I say? I tested it, and it worked as described by Apple in the "Activation Lock" support article: Find My iPhone Activation Lock - Apple Support
From the article (italics and emphasis mine):
Do I need to turn off Find My iPhone before giving away my device?
Yes. Before giving your device to someone else, always turn off Find My iPhone to ensure that the other person will be able to activate and use the device normally. The best way to do this is to erase all content and settings from your device before handing it over. This will completely erase your device, turn off Find My iPhone, and remove the device from your iCloud account. On your iOS device, go to Settings > General > Reset > Erase All Content and Settings.
This clearly states that performing the Erase all Content & Settings does everything you need in one step (once you put in your Apple ID and password).
Cheers,
GB
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Dec 9, 2015 10:45 PMby gail from maine,Update:
When I tested this yesterday, I Erased my iPhone 5s, and then restored it from iCloud. That particular test turned off Find My iPhone when I did the Erase, and when I did the restore, it did not ask for my ID and Password to turn off Activation Lock.
Today, I backed up my iPhone 4 to iTunes, then Erased it, then hooked it up to iTunes to restore it from the backup. I was not asked to turn off Activation Lock for this process either.
So, my only guess is that when people run into this issue, they are purchasing a device that is not sitting at the "Hello" screen, they are purchasing this device through a 3rd party, and in all likelihood, the device they have been sold is a stolen (or lost) device.
Cheers
GB
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Dec 12, 2015 3:30 PMby trntasha,How about the 20 different legal intitties that I can think of where you can purchase a pre owned iPad THAT ISNT STOLEN. Nor was it ever!!! I read a post that said this is what the people want. However I'm pretty sure the people voting have been able to afford an iPad new on release day. I read a response that said "Would you expect a locksmith to open a door just on your word". No I wouldn't but if I pulled out receipts of ownership or a title with a vin number I'd think that would be enough. I believe it's refered to the judicial system in the best way. Better 10 guilty men go free than 1 innocent man be punished for another mans crimes. So Apple, I'd like to thank u for once again reminding me I'm not good enough for your merchandise.
Sincerely,
T. R. Buck
<Email Edited by Host>
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Dec 12, 2015 4:11 PMby Michael Black,trntasha wrote:
How about the 20 different legal intitties that I can think of where you can purchase a pre owned iPad THAT ISNT STOLEN. Nor was it ever!!! I read a post that said this is what the people want. However I'm pretty sure the people voting have been able to afford an iPad new on release day. I read a response that said "Would you expect a locksmith to open a door just on your word". No I wouldn't but if I pulled out receipts of ownership or a title with a vin number I'd think that would be enough. I believe it's refered to the judicial system in the best way. Better 10 guilty men go free than 1 innocent man be punished for another mans crimes. So Apple, I'd like to thank u for once again reminding me I'm not good enough for your merchandise.
Sincerely,
T. R. Buck
<Email Edited by Host>
Shops selling stolen items will happily give you a receipt but it proves nothing at all. Similarly any car thief can repeat the VIN they can readily see on the dash, but it hardly proves ownership (a title could do that, but the VIN is just a serial number). So I don't understand your post at all.
If you can prove original ownership, Apple will help with activation lock issues. If you purchased used and the owner cannot or will not help you, then why should you expect any outside help in the first place? The owner has control over the distribution of their used property.
And those legal shops selling used devices need to do their do diligence when accepting used items to sell. Many do, BTW - gazelle checks for, and returns activation locked items and will not accept them, for example.
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Jan 23, 2016 10:04 AMby llvanslyke,My mom with Alzeimer's can't remember her password, that's the problem. She is the legitimate owner and can enjoy her ipad just fine, but the popup asking for her password all the time annoys her and every day we have to reset the darn thing. If we could reset the device to my account that would solve the problem. I suppose the Apple developers can't think of every contingency, or maybe they just have to develop their product based on the average user. I wonder, though, how they will handle this huge number of baby-boomers getting dementia? Yes, they do own iPads. (Sorry, Ralph9430, I used your comment to rant a bit. Nothing personal....)
