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All replies
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Helpful answers
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Feb 23, 2016 9:01 PM in response to Hotshotssnipeby tolba1944,i forget my passcode, any advice how can i open the ipad
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Feb 23, 2016 9:09 PM in response to tolba1944by gail from maine,Please post a new question. The one you have asked is not related in any way to this thread. When you submit the new question, be very clear about what passcode you are referring to - Apple ID passcode? Lock Screen passcode? Describe your issue and what you are encountering exactly.
Best of luck,
GB
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Mar 3, 2016 7:40 AM in response to OrangeMarlinby ICILAHMB,No sympathy, what do you do when you purchase a vehicle, you extra keys, correct. So if you lost them you could have extra correct. Well, this fix from apple disables owners even within the family to changing owners... This IS NOT A FIX, ITS A DESIRE TO DISABLE PRODUCTS SO MORE CAN BE PURCHASED. TURN YOU BRAIN ON.
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Mar 3, 2016 7:49 AM in response to ICILAHMBby Csound1,No, it is an anti theft device, a very good one indeed. Asking Apple to bypass it would render it useless. Have you ever had the inconvenience of having an iPhone stolen?
All you have to do is remember your passcode, easy really,
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Mar 3, 2016 8:15 AM in response to ICILAHMBby Phil0124,ICILAHMB wrote:
No sympathy, what do you do when you purchase a vehicle, you extra keys, correct.
Yes, but you need to provide proof of ownership of the vehicle you want keys for. you can't just walk up to a dealership and expect to get keys for just any vehicle just because you say so.
ICILAHMB wrote:
Well, this fix from apple disables owners even within the family to changing owners... This IS NOT A FIX, ITS A DESIRE TO DISABLE PRODUCTS SO MORE CAN BE PURCHASED. TURN YOU BRAIN ON.
No, this feature protects users. By making it harder for a thief to use a stolen device. If you are giving a iPhone to a family member one assumes you remember your login info for it, and can clear the iPhone before giving them the iPhone. There's a even a step by step guide of what needs to be done.
Follow it, and the iPhone is cleared and ready to be used by anybody else.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
If you cannot be bothered to do that, then the responsibility is on you.
ICILAHMB wrote:
This IS NOT A FIX, ITS A DESIRE TO DISABLE PRODUCTS SO MORE CAN BE PURCHASED. TURN YOU BRAIN ON.
No, its a security mechanism, and its you that needs to turn your brain on. The Security mechanism, works the way it's designed to work. Any alteration would render it useless. Simply because you cannot remember a password is no reason for everybody else to lose the protection of Activation lock. Grow up and assume responsibility of your actions.
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Mar 3, 2016 11:35 AM in response to ICILAHMBby rccharles,An activation like lock facility is a legal requirement for all makers of mobile devices.
Apple was required by law to add the Activation Lock in California.
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Mar 3, 2016 1:04 PM in response to rccharlesby deggie,Apple instituted Activation Lock well before California enacted any legislation.
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Mar 3, 2016 3:27 PM in response to rccharlesby Chris CA,rccharles wrote:
An activation like lock facility is a legal requirement for all makers of mobile devices.
Only in California.
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Mar 4, 2016 5:04 AM in response to Csound1by wccorbett,Csound, humor me this,
I'm going to give you my entire situation and you can tell me how you think apple should handle it.
I have an iPad from over 4 years ago. I've used it for that period. I've purchased games, eBay sales and used it regularly for classes. It was registered to my apple account and iCloud. A few months ago it stopped accepting my iCloud log in information and was having a hard time staying connected to the iCloud. I called apple and asked them about it and they asked if my name was Sven. I said no and asked if the account information changed recently. They added that it had. An individual in Germany took over my account and put in an address, a name and changed the security questions. Since apple can see previous information in the account, I was able to authenticate my identity.
Apple said it was not a big deal. First, we would change the password to my old account (cordent1) and log out all of my products from it and then transfer the account to a new email, account name and basically start fresh. My iPhone switched fine and both of my computers switched fine; however, my iPad would not accept the new password. No matter how many times we attempted to change it and enter it in on cordent1 it would not accept it.
Apple said I should try factory resetting it and if that didn't work I would have to take it to the genius bar. That was fine for me to do. I set up an appointment after the reset and the phone operator told me that we might as well finish the account switch. We switched the account name and information to a new account and deleted the old account. (This becomes important in a few minutes.)
I went in for my apple appointment and asked for my account info. I gave them it and they said that it didn't match the account information on the iPad so they could not do anything without a proof of purchase from when I acquired the iPad. I called support again and told them the narrative above and they transferred me "up" three times. The 4th individual was some sort of supervisor. I explained the situation for a 4th time and he said something along the lines of: "I can see that your old username is the apple ID on this account. I can see the notes from the transfer. I'm not sure why it isn't connecting...this will be difficult without a proof of purchase...see usually you can just take it in with a receipt and the genius bar will reset it for you...but you don't have the receipt..."
After being on the phone for 2 hours I was growing tired of this. I asked him some questions
1. So cordent1 is a dead account right?
yes
2. You can see that I was the owner right?
yes
3. So this iPad registered to cordent1 needs proof of ownership, isn't that enough?
no
4. So what you are saying is that without proof of purchase, I will never be able to use this iPad again?
um...well...security measures were put into place and-
5.Will I ever be able to use this iPad again? Shoot me straight.
no, not without proof of purchase.
So right now as I see it I am being treated as a thief by a company that I have fully endorsed for the last 6 years. If this is to stop thieves, then why does it only require proof of purchase and not proof of ownership on the account? Please, (I see it coming so I might as well ask for it) let me know that I should have "saved my receipt" or that I should have "not let my account get hacked." But at the end of the day, apple had more than enough information on the account history and the support history to see that I was the owner of that iPad. For that reason, I refuse to buy another apple product until they make this one right. As for my iPad, it sits on a shelf like a book, waiting for redemption.
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Mar 4, 2016 5:34 AM in response to Csound1by wccorbett,false. Its without proof of purchase. I proved that I own it. They conceded that. This is why the threat protection excuse fails to hold weight; like chaff in the wind.
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Mar 4, 2016 5:36 AM in response to anontemp123by Csound1,anontemp123 wrote:
Seriously, OrangeMarlin! Craigslist is just full of thieves?!
Compared to other avenues, yes.
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Mar 4, 2016 5:39 AM in response to wccorbettby Csound1,wccorbett wrote:
false. Its without proof of purchase. I proved that I own it. They conceded that. This is why the threat protection excuse fails to hold weight; like chaff in the wind.
The last time I humored you I was insulted, so I won't be replying to you any more.
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Mar 4, 2016 6:06 AM in response to Csound1by wccorbett,This isn't insulting you. It is disagreeing with you. Its insulting the apple protocol. You have done nothing wrong. But I understand if there is no other defense to their actions.
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Mar 4, 2016 6:28 AM in response to wccorbettby Csound1,Take it up with Apple, I no longer care to discuss it with you