nbrs

Q: missing info tab in itunes 11.1.2  when iphone syncs

Hello!

 

After installing on my mac os x mavericks and updating itunes to 11.1.2, when i plugged in my iphone , the info tab is no longer exists. So i cant sync my contacts and mail accounts from iphone to macbook! Please help!

 

thanks!

iPhone 4, OS X Mavericks (10.9)

Posted on Oct 23, 2013 5:34 AM

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Q: missing info tab in itunes 11.1.2  when iphone syncs

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  • by Steve Scandalis,

    Steve Scandalis Steve Scandalis Feb 18, 2014 11:46 AM in response to Richard2
    Level 1 (50 points)
    Feb 18, 2014 11:46 AM in response to Richard2

    OS X Mavericks: Bring Back SyncServices

    =================================

     

    Please bring back SyncServices with OS X Mavericks.  Register your concern and request for Apple to restore SyncServices to OS X Mavericks through Mac OS X Product Feedback at http://www.apple.com/feedback/macosx.html

     

    See About SyncServices http://support.apple.com/kb/HT5847 for Apple's latest discussion of SyncServices.

     

    Removing SyncServices from OS X Mavericks and requiring iCloud (or other network-based and cloud-based solutions) to synchronize to iOS devices is not acceptable. Users must continue to have the option and choice to sync Contacts, Calendars, Notes and Mail account settings locally over USB, at a minimum, and to store, maintain and backup their data locally.

     

    iCloud syncing doesn't fully comprehend use of a "Family Mac" for several iOS devices and can compromise the security of user private data by passing/storing data through iCloud or other network-based services to sync the Mac to iOS devices.

     

    Users must have the option for local control of personal Contacts, Calendars, Notes and Mail account settings information and backup. They should not be forced to trust personal data to a Cloud or other network-based service. Neither should users be forced to set up their own local CardDAV servers, CalDAV servers or servers that utilitze the Excahnge ActiveSync protocol to sync their iOS device data under their control.  SyncServices worked perfectly well in OS X Mountain Lion (10.8.x) and earlier.  It should be restored to OS X Mavericks (10.9.x) and newer.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 18, 2014 12:26 PM in response to Steve Scandalis
    Level 8 (38,305 points)
    Mac OS X
    Feb 18, 2014 12:26 PM in response to Steve Scandalis

    This is a user-to-user forum, not a way to communicate with Apple and not read by Apple. You just wasted your time and the time of potentially millions of other users who might have bothered to read it. There ARE ways to communicate with Apple. http://apple.com/feedback, or the Contact Us link at the bottom of every page on the Apple site (including this one).

     

    I'm not disagreeing with you; quite the opposite. It is an important feature that is gone. OTOH, this is the way the world is going. I've had 2 other apps that I used to sync with my computer that now require me to sync through their cloud services. Which I have to pay for.

     

    On one of your points, however, iCloud is much more secure than a CardDAV server that you set up. And at least as secure as an MS Exchange server, and probably more secure.

  • by TBade,

    TBade TBade Feb 18, 2014 4:04 PM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 18, 2014 4:04 PM in response to Lawrence Finch

    Replying to comment:

     

    "I'm not disagreeing with you; quite the opposite. It is an important feature that is gone. OTOH, this is the way the world is going. I've had 2 other apps that I used to sync with my computer that now require me to sync through their cloud services. Which I have to pay for."

     

    I remember back a few years  when Windows was the majority OS. People would say, well, why buy a Mac, Windows is the way of the world.... And we would reply, well, there are more flys then people, and we know what they like to eat. But I don't think I would eat that! LOL. I fell pretty much the same way about the iOS. It too will eventually be replaced by something more interesting.

  • by chaiheng,

    chaiheng chaiheng Mar 3, 2014 11:19 PM in response to nbrs
    Level 1 (0 points)
    Mar 3, 2014 11:19 PM in response to nbrs

    Me too, this is not right! Apple, please release the function!

  • by bradford889,

    bradford889 bradford889 Mar 4, 2014 9:29 AM in response to nbrs
    Level 1 (0 points)
    Mar 4, 2014 9:29 AM in response to nbrs

    There is no other way to say it other than THIS IS AN ABUSE OF POWER!  Apple users must complain and make their voices heard that this is NOT AN EFFICIENT WORKFLOW. iCloud is convenient for Apple but NOT the users. WE BUY THIER PRODUCTS and keep them in business. Let them know what you think. Email Apple at

    http://www.apple.com/feedback/

  • by bradford889,

    bradford889 bradford889 Mar 4, 2014 9:49 AM in response to nbrs
    Level 1 (0 points)
    Mar 4, 2014 9:49 AM in response to nbrs

    Sync all your devices with new Contacts

    Someone posted a workaround which I will repeat here for those who missed it.

    1.  Create your new Contact on you computer and message it to your phone (or iPad) using the MESSAGES app.

    2.  Then select the Contact you messaged to yourself in Messages, scroll down and select CREATE NEW CONTACT.

     

    The new contact will be added to your Contacts. It works.

  • by Fnuffnert,

    Fnuffnert Fnuffnert Mar 4, 2014 10:30 AM in response to bradford889
    Level 1 (4 points)
    Mac OS X
    Mar 4, 2014 10:30 AM in response to bradford889

    Yes bradford889. But how do you message your phone from your computer? Apparently you know something I don't. Is there some smart application or widget I don't know about?

     

    By the way, shouldn't some smart app developer somewhere fix this with an ingenious little app? I'd pay!

     

    :-)

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 4, 2014 11:35 AM in response to Fnuffnert
    Level 9 (59,714 points)
    iPhone
    Mar 4, 2014 11:35 AM in response to Fnuffnert

    Fnuffnert wrote:

     

    Yes bradford889. But how do you message your phone from your computer? Apparently you know something I don't. Is there some smart applica

    Use the Messages app on your computer.

  • by bradford889,

    bradford889 bradford889 Mar 4, 2014 12:25 PM in response to Fnuffnert
    Level 1 (0 points)
    Mar 4, 2014 12:25 PM in response to Fnuffnert

    I guess I was not as clear as I thought. There is a Messages app in your dock which is standard with OS X. It looks like a Big blue cartoon dialogue balloon with a smaller white balloon (with three dots in it) in front. If not in your Dock, look in the applications folder.

    Hope that helps.
    p.s.  i tried posting a screen shot but it did not work
  • by Fnuffnert,

    Fnuffnert Fnuffnert Mar 4, 2014 1:52 PM in response to bradford889
    Level 1 (4 points)
    Mac OS X
    Mar 4, 2014 1:52 PM in response to bradford889

    Hah... never noticed it before. I've seen it but never payed attention - guess I'm not the hardcore social media kind of guy.

     

    Thanks a bunch!

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 4, 2014 3:31 PM in response to Fnuffnert
    Level 9 (59,714 points)
    iPhone
    Mar 4, 2014 3:31 PM in response to Fnuffnert

    Fnuffnert wrote:

     

    Hah... never noticed it before. I've seen it but never payed attention - guess I'm not the hardcore social media kind of guy.

     

    Messages isn't really a social media app. It allows you to send messages much like text messages to any iOS user or any Mac user with Mountain Lion or later.

  • by super_kev,

    super_kev super_kev Mar 6, 2014 7:19 AM in response to IdrisSeabright
    Level 1 (65 points)
    Mar 6, 2014 7:19 AM in response to IdrisSeabright

    That still doesn't solve the problem of sending your data through the iMessages server - and for those of us who don't want to give all our data to Apple, it's still not a fix.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Mar 6, 2014 7:33 AM in response to super_kev
    Level 8 (38,305 points)
    Mac OS X
    Mar 6, 2014 7:33 AM in response to super_kev

    Ummm, you're not giving any data to Apple. It is your data in messages, and it's peer to peer. Apple only manages the switching. Unless you believe that sending email is NOT giving your data to any of the millions of nodes your messages may pass through this is not something that you should be concerned about.

     

    And iCloud is also your data, stored encrypted on Apple's servers. Apple does not have access to it. This is NOT true of Google's cloud services, BTW.

  • by super_kev,

    super_kev super_kev Mar 6, 2014 9:31 AM in response to Lawrence Finch
    Level 1 (65 points)
    Mar 6, 2014 9:31 AM in response to Lawrence Finch

    Ok, let me clarify my above post.  It seems like quite a few people in this thread don't want to be required to connect to the internet to transfer contacts, calendars, and the like.  If I'm traveling, let me plug the phone in or connect to my laptop with an ad hoc network and sync things up while on the go.  Not every place has the great world wide web available...

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 6, 2014 9:40 AM in response to super_kev
    Level 9 (59,714 points)
    iPhone
    Mar 6, 2014 9:40 AM in response to super_kev

    super_kev wrote:

     

    That still doesn't solve the problem of sending your data through the iMessages server - and for those of us who don't want to give all our data to Apple, it's still not a fix.

    The reason it doesn't solve that problem is because I wasn't addressing that particular issue. The poster to whom I was responding didn't seem to be familiar with the Messages app or its functions.

     

    Best of luck.

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