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Q: missing info tab in itunes 11.1.2  when iphone syncs

Hello!

 

After installing on my mac os x mavericks and updating itunes to 11.1.2, when i plugged in my iphone , the info tab is no longer exists. So i cant sync my contacts and mail accounts from iphone to macbook! Please help!

 

thanks!

iPhone 4, OS X Mavericks (10.9)

Posted on Oct 23, 2013 5:34 AM

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Q: missing info tab in itunes 11.1.2  when iphone syncs

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  • by Chris CA,

    Chris CA Chris CA May 21, 2014 7:52 AM in response to localman
    Level 9 (79,653 points)
    iTunes
    May 21, 2014 7:52 AM in response to localman

    localman wrote:

     

    No, Chris, your response wasn't helpful, and it's not rude to point that out. Here's what would have been helpful:

    On 6 May, it was helpful because it was not possible to sync contacts/calendars using iTunes so I could not have posted how to sync using iTunes..

  • by netsoup,

    netsoup netsoup May 21, 2014 7:58 AM in response to Chris CA
    Level 1 (0 points)
    May 21, 2014 7:58 AM in response to Chris CA

    I think possibly what localman was referring to was the frustration that people caused me and others, posting "solutions" that simply did not work, almost brushing aside the fact that some functionality was severely broken now.  A lot of people kept saying "use icloud" not understanding what the problem was, and providing icloud as the solution when it was not, implying the problem was solved or had a solution when it didn't.

    I do realize people are just trying to be helpful, but so many people tried to help without taking the time to understand the problem or that icloud and 3rd party software just did not allow certain things like synching email account settings like we used to be able to do with USB.

    Pretty much anyone who said "just use icloud" had no idea what the problem or solution was it seemed, which made it hard to make it clear that some functionality we were using was taken away and broken for months.

    I still need to apply all the updates to see if they fixed things, and I'll play with things this weekend.  I'm really hoping they added back synching non-icloud email account settings to your devices, though I didn't see that in any writeup yet.  I'm ok with adding this in manually now and changing how i do things, but it reduces security or makes it more cumbersome, to not be able to synch strong email password changes to devices.

  • by Chris CA,

    Chris CA Chris CA May 21, 2014 8:13 AM in response to netsoup
    Level 9 (79,653 points)
    iTunes
    May 21, 2014 8:13 AM in response to netsoup

    netsoup wrote:

     

    I think possibly what localman was referring to was the frustration that people caused me and others, posting "solutions" that simply did not work

    Yes, I understand.

    It is important to read and reply in context to what was written.

    Forum posters should not read a single response and respond without reading & understanding the post that was first responded to (as was the case here in my response to IM_coco).

    I include quotes of what I am responding to so the context is shown (though we see it doesn't always work).

  • by netsoup,

    netsoup netsoup May 21, 2014 4:27 PM in response to Chris CA
    Level 1 (0 points)
    May 21, 2014 4:27 PM in response to Chris CA

    For sure.  Reading for comprehension goes both ways

    I didn't go back to read your interactions with localman.  I was just explaining the frustration I encountered dealing with various people saying to use iCloud, obviously thinking of a different problem since I'd start out saying iCloud doesn't synch email accounts either.  Then they would throw software out there which I'd follow the links to find it didn't do it either.  A lot of "solutions" were thrown out just to have things considered "resolved" it seemed, even if nothing was actually resolved.  Not sure what the deal was but I've never encountered such a tide against simply acknowledging a problem existing and staying on point what the problem actually was and that it was broken (or removed) by an update with no warning, and never fixed.

    I guess we should just assume Apple does not want to make it possible to synch non-iCloud email account settings anymore.  I got a few other frustrations with features removed in the push to cloud and/or iOS7 (not sure what update took out what, since I noticed some things removed or less user-friendly after updating devices, Mac and iTunes), but a different thread I'm sure!

  • by iamsudo,

    iamsudo iamsudo Feb 14, 2015 3:48 PM in response to snozdop
    Level 1 (1 points)
    Feb 14, 2015 3:48 PM in response to snozdop
    Why not just use SyncMate 5 from Eltima Software, which allows local syncing over USB on your existing hardware.

    Because it's bad engineered software. A friend of mine bought it and told me Safari bookmarks synced without order and also not all of them if they have unusual characters. This is not advertised by Eltima and the support is far from competent. Also, SyncMate calls home without user's knowledge and needs re-activation every now and then. I tried it with his license a couple of days and uninstalled the crap. Watch out for these scammers!

  • by paulidj,

    paulidj paulidj Dec 1, 2015 2:02 AM in response to localman
    Level 1 (0 points)
    Dec 1, 2015 2:02 AM in response to localman

    Great! Now all we need is the Safari Bookmarks sync functionality to return to the iTunes info tab... (iTunes 123.123, Mavericks 10.9.5, iOS9.1)

     

    Or has it? Cannot find it!

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