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Q: missing info tab in itunes 11.1.2  when iphone syncs

Hello!

 

After installing on my mac os x mavericks and updating itunes to 11.1.2, when i plugged in my iphone , the info tab is no longer exists. So i cant sync my contacts and mail accounts from iphone to macbook! Please help!

 

thanks!

iPhone 4, OS X Mavericks (10.9)

Posted on Oct 23, 2013 5:34 AM

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Q: missing info tab in itunes 11.1.2  when iphone syncs

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  • by MCPH,

    MCPH MCPH Oct 28, 2013 4:41 AM in response to nbrs
    Level 1 (0 points)
    Oct 28, 2013 4:41 AM in response to nbrs

    I just submitted a feedback to Apple at

    http://www.apple.com/feedback/itunesapp.html

    please do so as well!

  • by JHZJ,

    JHZJ JHZJ Oct 28, 2013 5:54 AM in response to nbrs
    Level 1 (0 points)
    Oct 28, 2013 5:54 AM in response to nbrs

    Simply a terrible change by Apple. Fatal as far as I'm concerned. If they can't respond to the outrage over this, I will definitely be looking for new hardware.

  • by MCPH,

    MCPH MCPH Oct 28, 2013 6:34 AM in response to nbrs
    Level 1 (0 points)
    Oct 28, 2013 6:34 AM in response to nbrs

    I guess it will be up again with a 10.9 update, they just can't leave this out… fill the feedback it will help things to move…

  • by fred242,

    fred242 fred242 Oct 28, 2013 7:06 AM in response to MCPH
    Level 1 (10 points)
    Oct 28, 2013 7:06 AM in response to MCPH

    I have also commented on the feedback page. I am exclusively a Mac user since 1985, as is my business and family (well my daughter has a pc/hacintosh for gaming as well as a true Mac) Apple have lost touch with reality if they think that users who care about the security of their data will accept this. What it also meanns is that unless you can downgrade to an earlier version of iTunes, or failing that to os 10.8 then you are shut out from buying any new mac that requires 10.9. How can the company that made the 'computer for the rest of us' have reached such a totally wrong headed decission'?

  • by handsOFFmydata,

    handsOFFmydata handsOFFmydata Oct 28, 2013 12:29 PM in response to nbrs
    Level 1 (10 points)
    Oct 28, 2013 12:29 PM in response to nbrs

    As mentioned above and elsewhere, please leave the feedback ... your feedback "might" change this unacceptable situation. Your silence will do nothing ... so, go here and express your disappointment: http://www.apple.com/feedback/itunesapp.html

     

    Spread the word, on social media, in the news, etc.

     

    Here is the copy of my feedback to Apple:

     

    Missing info tab in OSX iTunes after OSX 10.9 upgrade

     

    This is an unacceptable change, and makes my ipad, and ipod, and my wife's iphone useless as a serious tool we used to depend on. Welcome back Windows?

     

    The ill conceived requirement of being on Internet, and making Internet connectivity a must to sync calendar, contact and other data is outrageous, severely limiting, and discriminatory. The approach threatens my data security and infringes on my privacy and right to protect my data my way in my own environment.

     

    The fact that even signing off from icloud wipes the calendar clean, and threatens my other personal data existence on my computer in my home which for the decades was a source and master set of my personal data is unthikeable. I know how to protect it and how to manage it and I do not need the big brothers help in doing it.

     

    Give me back my data, and the ability to manage it and sync between my devices on my own terms at home, in the woods, in the middle of an ocean, without the expense of broadband connectivity and intrusive infrastructure.

     

    In summary ... hands OFF my data.

  • by Galen ,

    Galen Galen Oct 28, 2013 12:18 PM in response to nbrs
    Level 1 (0 points)
    Oct 28, 2013 12:18 PM in response to nbrs

    Forcing people to accept something is not the way.

     

    The Visionary passed and Apple seems to have lost their way. 

  • by handsOFFmydata,

    handsOFFmydata handsOFFmydata Oct 28, 2013 1:22 PM in response to handsOFFmydata
    Level 1 (10 points)
    Oct 28, 2013 1:22 PM in response to handsOFFmydata

    Since this issue is with OSX 10.9 and not with iTunes per se, you might want to leave your feedback here as well: http://www.apple.com/feedback/macosx.html

  • by Z001,

    Z001 Z001 Oct 29, 2013 5:03 AM in response to nbrs
    Level 1 (6 points)
    Oct 29, 2013 5:03 AM in response to nbrs

    Recommend all to check out this discussion: https://discussions.apple.com/message/23551604#23551604

  • by DHoogs,

    DHoogs DHoogs Oct 29, 2013 10:04 PM in response to nbrs
    Level 1 (0 points)
    Oct 29, 2013 10:04 PM in response to nbrs

    Indeed, VERY frustrating! I have no words to express my disappointment with this. PLEASE BRING THE CONTACTS AND CALENDARS SYNC OPTION BACK!

  • by DHoogs,

    DHoogs DHoogs Oct 30, 2013 7:50 AM in response to nbrs
    Level 1 (0 points)
    Oct 30, 2013 7:50 AM in response to nbrs

    After almost having a nervous breakdown due to the inability of syncing my contacts with my MacBook Pro, I surrendered and decided to sync them between my iPhone and the computer through iCloud. Now, thanks to that, I have more than 1k contacts in "fourplicity" on my contact list, which, originally had around 3k contacts. Not to mention that on my calendar I have now 3 or 4 birthday alerts for each person. This is completely crazy. I couldn't imagine that one day Apple would be able to mess my events and contacts in such way. Not even on my worst iNightmares! PLEASE BRING BACK THE INFO TAB ON ITUNES!

  • by Gary Mcpirate,

    Gary Mcpirate Gary Mcpirate Oct 30, 2013 10:04 AM in response to nbrs
    Level 1 (0 points)
    Oct 30, 2013 10:04 AM in response to nbrs

    My new iphone 5s wont even sync properly through icloud, all the passwords are wrong apparently and i get 20 notification pop ups when i start mail.

     

    I run my business from my phone, I dont care how its done just make it possible to sync mail!!!!!

  • by Grizzly Adams,

    Grizzly Adams Grizzly Adams Oct 30, 2013 10:55 AM in response to nbrs
    Level 1 (15 points)
    Oct 30, 2013 10:55 AM in response to nbrs

    This issue needs to get fixed!  I use QuickBooks on my Mac and I sync my contacts from QuickBooks to my address book on my Mac.  Now I can not get my contacts from point A to point B.

  • by marcnardo,

    marcnardo marcnardo Oct 31, 2013 9:21 PM in response to nbrs
    Level 1 (0 points)
    Oct 31, 2013 9:21 PM in response to nbrs

    just decided to move to mac book pro after so many years on windows and discover the mess of icloud and numbers that is not even capable of converting a simple excel sheet without errors everywhere 

    if this is not fixed i will very quickly forget apple and go back to windows again because itunes windows is more powerfull than itunes mac !!! i thought that france was summum of unprofessionnals but I discover apple !

  • by JuergMeister,

    JuergMeister JuergMeister Nov 3, 2013 1:49 PM in response to nbrs
    Level 1 (0 points)
    Nov 3, 2013 1:49 PM in response to nbrs

    I am outraged about this as well. I followed the suggestion of providing feedback for iTunes and Apple in general, however I have never seen Apple respond to those posts and I am hoping that someone starts a more highly visible campaign to drive awareness to this. What Apple has done here is really outrageous and I think what will move the needle on this topic as quickly as well all probably would like to see is for the media to pick this up and for the outrage to become visible. Is anyone aware of any facebook, twitter or other social media campaign? Is anyone aware of any media that has picked up on this topic yet?

  • by Eliasor,

    Eliasor Eliasor Nov 4, 2013 12:57 PM in response to JuergMeister
    Level 1 (0 points)
    Nov 4, 2013 12:57 PM in response to JuergMeister

    In addition to posting on apple.com/feedback, you might want to sign this online petition:

     

    <Link Edited by Host>

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