Q: iCloud keeps asking for old obsolete apple ID
After updating my iMac to OS 10.9 I get repeated requests to enter my old and obsolete iCloud ID. Sometimes is says there is a problem (showing new Apple ID) but then displays my old Apple ID and asks for that password. I have no such problem on my iPad. I also made sure that both the iTunes Store and the Apple ID site have been fully updated. I have gone in and answered security questions, changed my password several times and still the request for the old apple ID info comes up for iCloud on my iMac. With no entry, I cannot check or uncheck the items listed for iCloud, those things are grayed out.
Posted on Oct 23, 2013 7:12 AM
I finally spoke online with a specialist who also informed me that I have a three month warranty after installing Mavericks. Apparently everyone does although this is not published. So yes, after making sure the data is there, for example contacts or calendar, you do delete everything and you will be asked a number of times as it cycles through everything. Then you quit iCloud in system prefs, relaunch it and login with your current apple ID and password. The system is quite sluggish today because the servers are overloaded with downloads, particularly Maverick. Eventually your contacts and calendar should repopulate with your old data.
Posted on Oct 23, 2013 4:02 PM