MarkElliott1010

Q: Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears.  Another  bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

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Q: Exchange servers and Mavericks Mail

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  • by peter_watt,

    peter_watt peter_watt Dec 30, 2013 11:56 AM in response to stevenzac
    Level 3 (910 points)
    Dec 30, 2013 11:56 AM in response to stevenzac

    Are Beta testers typically business people running Exchange? Probably not.  Do business people have time to complain on forums? Probably not. It is how it was missed and has been given low priority in my opinion.

  • by stevenzac,

    stevenzac stevenzac Dec 30, 2013 12:05 PM in response to peter_watt
    Level 1 (4 points)
    Dec 30, 2013 12:05 PM in response to peter_watt

    You're probably right but with Exchange being the only game in town for business email; you'd think there would be direction in making sure that Mail is compatible with Exchange. There really is no excuse for lack of compatibility. Microsoft is equally responsible.

  • by Rory239,

    Rory239 Rory239 Dec 30, 2013 12:09 PM in response to MarkElliott1010
    Level 1 (0 points)
    Dec 30, 2013 12:09 PM in response to MarkElliott1010

    Mac Mail with Exchange no longer works in Mavericks. This is ridiculous. I've read numerous posts with people recommending restarting the app, restarting the computer, switching from 1 minute to automatic, etc. and none of that works. I thought Apple was a real company that understood people use its products for making $$$!!!

     

    This is unacceptable that I need to restart my computer numerous times just to get new mails. It works perfectly on my iPhone.

     

    My Mac Book Pro, which used to work with the exchange server flawlessly now is a POS!

     

    Can Apple please issue a new mail update so that one of the most basic functions of a computer - checking email - actually works without making us crazy!

     

    Please!

  • by stevenzac,

    stevenzac stevenzac Dec 30, 2013 12:18 PM in response to Rory239
    Level 1 (4 points)
    Dec 30, 2013 12:18 PM in response to Rory239

    I agree. When I called tech support it took about 20 minutes before they even acknowledged that there is an issue. How would they not know right away?  They said it is an Exchange issue not a Mail problem.

    Not that I love Mail. I prefer the Outlook integration of contacts, mail and calendar but that needs a major update. I also have mail size limits that I run into and I'm constantly told its an Exchange limitation. But it's not. I have no file size limitations when sending the same attachment in outlook.

  • by pnoble,

    pnoble pnoble Dec 30, 2013 12:37 PM in response to peter_watt
    Level 1 (0 points)
    Dec 30, 2013 12:37 PM in response to peter_watt

    Nearly 40,000 views and nearly 300 responses should be enough to get their attention. And this is only one of approximately two dozen discussions on the subject in this forum alone. (Though this is, or was, when I last looked the largest by far).

  • by Csound1,

    Csound1 Csound1 Dec 30, 2013 12:48 PM in response to pnoble
    Level 9 (51,412 points)
    Desktops
    Dec 30, 2013 12:48 PM in response to pnoble

    Apple do not participate here, they have a dedicated method of gathering info. To report issues that need attention please use. Apple.com/feedback

  • by Greeno.matt,

    Greeno.matt Greeno.matt Jan 2, 2014 1:42 PM in response to MarkElliott1010
    Level 1 (0 points)
    Jan 2, 2014 1:42 PM in response to MarkElliott1010

    Experiencing the same issue relative to attachments on an exchange server. It simply won't send attachements, and it can't be a exchange issue since there was no issue with mail app on the previous operating system. The issue has persisted for months. I don't understand why it has not been fixed yet. Regardless, I am abondoning the mail app.

  • by stevenzac,

    stevenzac stevenzac Jan 2, 2014 1:51 PM in response to Greeno.matt
    Level 1 (4 points)
    Jan 2, 2014 1:51 PM in response to Greeno.matt

    I've given up as well.  I reinstalled os mavericks three times with no luck.  I even went to time machine backup and as soon as I went to restore you could see my subfolders disappear in the inbox.  It's just unbelievable.  And they played like dumb when I called in to discuss the problem when they obviously are aware of the situation.  Outlook works fine so it's obviously something that changed with Mavericks.

  • by Csound1,

    Csound1 Csound1 Jan 2, 2014 2:09 PM in response to stevenzac
    Level 9 (51,412 points)
    Desktops
    Jan 2, 2014 2:09 PM in response to stevenzac

    It all works just fine with Apple Mail (exchange 2010) but Outlook (for Mac) is junk.

     

    Try a different Exchange client.

  • by Csound1,

    Csound1 Csound1 Jan 2, 2014 2:13 PM in response to peter_watt
    Level 9 (51,412 points)
    Desktops
    Jan 2, 2014 2:13 PM in response to peter_watt

    peter_watt wrote:

     

    Are Beta testers typically business people running Exchange? Probably not.  Do business people have time to complain on forums? Probably not. It is how it was missed and has been given low priority in my opinion.

    I connect to 2007, 2008SBS and 2010 Exchange servers. The 2010 is hosted by me on my own hardware, the other 2 are hosted elsewhere.

     

    I use Apple applications (Mail, Contacts, Calendars), there are no problems with any of them that I can find.

  • by stevenzac,

    stevenzac stevenzac Jan 2, 2014 2:13 PM in response to Csound1
    Level 1 (4 points)
    Jan 2, 2014 2:13 PM in response to Csound1

    Unfortunately in the business world Exchange Server is probably 95% of the market.  This never should have come out being incompatible like this.  Just out of curiosity why is Outlook for Mac junk?  I hear so many people say this but it works fine.  You'd rather have three separate applications going for mail, calendar and contacts?

  • by stevenzac,

    stevenzac stevenzac Jan 2, 2014 2:14 PM in response to Csound1
    Level 1 (4 points)
    Jan 2, 2014 2:14 PM in response to Csound1

    Mine worked for about a month with Mavericks and then just stopped working.  No matter how many times I tried to reinstall Mail, the subfolders would not show up under the inbox.  Tech support says they know of the problem.

  • by stevenzac,

    stevenzac stevenzac Jan 2, 2014 2:20 PM in response to Csound1
    Level 1 (4 points)
    Jan 2, 2014 2:20 PM in response to Csound1

    I would think that there are plenty of beta testers that include corporate environment type setups.  They know they're not existing in a cave. 

  • by Csound1,

    Csound1 Csound1 Jan 2, 2014 2:22 PM in response to stevenzac
    Level 9 (51,412 points)
    Desktops
    Jan 2, 2014 2:22 PM in response to stevenzac

    Consistently poor performance with Exchange servers is the main objection, that and its general inferiority to the Windows version.

     

    Why do you need 3 seperate apps going, invitations come in and get sent to my calendar whether or not it is running, frankly I prefer not to run some bloated app like Outlook when most of the time I am just using email. If I need to view my calendar it's right there on the toolbar, one click for a quick summary.

     

    I never directly use Contacts (well, hardly ever) Mail gets addresses from it and puts new contacts in it if I choose.

  • by Csound1,

    Csound1 Csound1 Jan 2, 2014 2:23 PM in response to stevenzac
    Level 9 (51,412 points)
    Desktops
    Jan 2, 2014 2:23 PM in response to stevenzac

    stevenzac wrote:

     

    I would think that there are plenty of beta testers that include corporate environment type setups.  They know they're not existing in a cave. 

    Totally agree with you, Exchange is not a secret.

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