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my iPhone 5 doesn't play music new snap adapter on my BMW has anyone else had this problem

my iPhone 5 doesn't playback music on my new snap in adapter on my BMW has anyone else had this problem

iPhone 5s, iOS 7.0.3

Posted on Oct 23, 2013 8:05 AM

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96 replies

Jul 1, 2014 3:30 PM in response to WildClyde

I purchased and installed the new snap-in Media adapter (84 21 2 289 717) in my 2013 X5 M (CIC). This is a progress report. The first time that I used the phone with the new Media adapter the Media adapter and phone could not be found in the iDrive CD/Multimedia menu. I turned off Bluetooth on the iPhone and still the Media adapter/phone could not be found. I tried several other combinations no avail and so I exited the car, locked it up and abandoned the project for the night. I tried again the next morning and everything worked great even with Bluetooth enabled on the iPhone. Apparently the new Media adapter is only discovered when the car awakes from a deep sleep?


Music plays through the snap-in adapter and the iPhone can be controlled through iDrive. Cover-art shows on the control display. BMW Apps appear under Connected Drive. All this even with Bluetooth enabled.


Life is good. If only BMW could have released this product a year ago.


I wonder what BMW's support for the iPhone 6 support will be like? ;-)

Aug 13, 2014 3:51 AM in response to WildClyde

Hello - just seen this ^^


WildClyde, sorry for the delay! This is what I get using the Connect snap-in with CIC and have USB2_IPOD_AUDIO set to digital:


Music: YES

Cover art: yes

BMW apps: yes (dependent on option 6NR being installed)

Video: no


Analogue video output is not provided by the iphone 5, and the CIC cannot accept a digital video signal, so there is no workaround.

Nov 7, 2014 10:12 AM in response to wegras

This post is old, but problem still exists for me. My issues is that the controls do not work unless I hit play ON THE PHONE FIRST. Its really weird and annoying. I can control playback of music fine, just can initially start playback from iDrive. Also once playing if the playback is stopped due to function switch, phone call or navigation, I have to start it again from the phone. Very annoying.

Nov 7, 2014 12:31 PM in response to Ketema Harris

Ketema Harris wrote:


This post is old, but problem still exists for me. My issues is that the controls do not work unless I hit play ON THE PHONE FIRST. Its really weird and annoying. I can control playback of music fine, just can initially start playback from iDrive. Also once playing if the playback is stopped due to function switch, phone call or navigation, I have to start it again from the phone. Very annoying.

since you give no clues as to your BMW /IOS/iPhone set up ,I suggest you trawl through the thread to see the responses to others with which ever set up you also have

Mar 8, 2015 7:24 AM in response to WildClyde

This view of iPod is just like plugging in the USB cable. I purchased a Snap In Adapter for the iPhone 4, and it shows the entire iTunes menu, but the Snap in Adapter for the iPhone 5 does not detect the same way as the one for the iPhone 4. It connects via Multimedia, but not through Connected Drive. In Connected Drive it says no Snap in detected. I guess I'll keep my retired iPhone 4 as an iPod in the Snap in Adapter and my iPhone 5 as my phone w/ BMW Apps connected via USB.


2011 E90.

May 15, 2015 10:42 PM in response to dgennaro

In the UK we have:


84 21 2 351 307 Basic


84 21 2 351 307 Connect


84 21 2 289 717 Media


84 21 2 289 718 Connect


The 307 is completely plain black plastic. The other three all have what appear to be silver or white inlays where the top and bottom of the iPhone secured and another inlay under the iPhone with what appears to be a speaker in it. The 717 has the word MEDIA stamped in the lower inlay near the bottom of the phone. The 307 inlay under the phone extends the full length of the recess under the phone whereas the 717 and 718 only cover about ¾ of the recess.


Can anyone list the different functionality of the different adapters?

my iPhone 5 doesn't play music new snap adapter on my BMW has anyone else had this problem

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