iClouds documents and Data grayed out

I was hoping that Mavericks server would solve the issue where my clients, who are on networked home folders, could access icloud's documents and data. when a client is logged in, under the icloud prefrence pane the Documents & Data is grayed out and not accessible. that means no documents in the cloud that can be shared to a mobile device like the iPad. Is there a work around or a fix or something that I am not seeing.

Mac mini (Mid 2011), OS X Server

Posted on Oct 23, 2013 8:20 AM

Reply
11 replies

Oct 25, 2013 2:17 PM in response to David Urban

Having the exact same issue...works fine when logged in as a local user, but as soon as I login as a network user, the documents & data is greyed out (the only iCloud item). It is only the workstation with Mavericks...our other 8 machines with ML have no issue. We have yet to upgrade our server, which makes me wonder if it a network compatibility issue between the server and the Mavericks OS. We can't be the only two with this issue...

Oct 26, 2013 5:44 PM in response to basicly

I called apple today and they said that iCloud is a consumer product and the server is an enterprise product and they have it grated out on purpose. For server users he suggested using a WebDAV connection over a VPN. It sounds like a workaround and not right. I can see enterprise not wanting workers sharing data on their personal account and to use the enterprise solution. There needs to be a home server and a true enterprise version.

Dec 1, 2013 9:29 AM in response to Shaun Jackman

Hello David


I too are having the same issue.


If I create a local account on my mini - no problem - Documents and Data are checkable. Network users have exactly the same problem as you descibe - its greyed out and you can't tick it.


So it means I can't share iWork docs with my iOS devices , or applications (like OneSafe) that need this area to share data between my Macs, and iOS devices!!


However my server is 10.8 Mountain Lion (as I was having significant problems with Mavericks Server - see my other threads) and my client machices are Mavericks but I don't recall having the same problem when the clients were previously Mountain Lion (or does my memory fail me)


I presume there isnt' a (simple) work-around of kind?


Thanks and all the best

ROb

Feb 17, 2014 5:59 AM in response to basicly

It seems dumb as **** that an OS upgrade has broken something as simple as Notes synchronisation for Network Users of iCloud.

If this was a real problem surely the same failure would occur in Contacts, Calendars and Reminders?

And if it doesn't work, why isn't Notes greyed-out the same as Documents & Data


Time was when Apple would not have rolled this out half-arsed

AND would have had an explanatory tag for WHY a function is greyed-out

THEN the User might say - "Oh, OK" - and move on, instead of banging around for a non-existent solution

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iClouds documents and Data grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.