Quicktime on Mavericks outputs stuttering audio.

I have received confirmation from Focusrite that they have managed to replicate the issue at thier facility and the issue has been passed over to the software engineering team to reveiw and hopefully fix.

Let's hope they fix these issues soon. Regarding video, the problems to (1) have thumbnails, (2) preview files by hitting the space bar, and (3) play files without prior conversion by QuickTime, encompass a wide range of codecs, including MOV, MP4, MXF, F4V, FLV, etc.

Before installing Mavericks, I could preview and play virtually all kinds of files. Now it is all the way around: most of the files cannot be previewed nor played without a highly inconvenient prior conversion. For video and audio professionals, these issues are a BIG step backwards.

**** right! It is a big big shame!

I do not understand why they are not mentioning this on the keynote!

Gary, that's good news. I found this page after suffering the same issue and what do you know, I have a Saffire Pro 14 as well.

(From Ely and regular performer at the Maid's Head on their acoustic nights - small world...)

@ Garyfromking\'s Lynn and Scoobyclub,

Thanks for your posts.

What samplerate, firewire driver latency have you set in Saffire Mix Control?

Please don't hesitate to contact our support, should you have any further issues.

Best regards,

Marcel Saba // Technical Support Engineer

Hi Marcel.

44.1 KHz and Medium latencey here. I have tried all other settings and stuttering/crackling audio remains.

Regards

Gary

Marcel, please remember the issues affect not only audio but also video. Most video files have lost their thumbnail and they can no longer be previewed nor played without prior conversion by QuickTime. This encompass many MOV, MP4, MXF, F4V, FLV and other codecs. As a video professional, I would have not installed mavericks, had I known this would happen.

48 KHz and Medium latency. I recently restored the PRO 24 DSP to factory settings for, probably, unrelated reasons. I think prior to that it was 44.1 and "short". The problem still remains but the "tone" of the distortion I think has changed a bit.

Thanks for your responses.

We could replicate the issue.

Please keep an eye on our beta site for any further Saffire Mix Control updates.

With best regards,

Marcel Saba // Technical Support Enginner

Marcel, what about all the other issues discussed in this thread which are not related to Saffire Mix Control? Quicktime, Quicklook, Safari, etc.

Miguel, as I understand it, the Saffire driver is part of Mix Control so when they say they are working on a fix for that, that should fix all the other problems as well

Ok, let's hope so. Thank you!

Thanks for all the info above guys. I found this thread when I was trying to find the reason why I can't ask Quicktime to be my default video player in QT preferances. I have MPEG Streamclip installed and now, whenever I double click a video file it opens in MPEG Streamclip. It's driving me mad as I'm here editing with clients and trying to play them exports. There are no thumbnails for my videos and I have to right click and use Open With.

This is all part of the new problems with Mavericks I guess?

I didn't upgrade on my main machine because of these inevitable teething problems, but I just bought a new 15" and I have no choice on this one at the moment!

Yes, these are the issues we have experienced after installing mavericks. It hadn't occurred to me that the new computers would come with mavericks and behave like this out of the box. It still surprises me that Apple, being so careful towards image and sound issues and professional needs, has launched a new OS with such flaws.

I demand apple fixed 3rd party plugin support again ASAP!