Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BlueTooth doesn't work with OS Mavericks.

When I updated my Mac to Mavericks the Mac says: "BlueTooth not available", before I updated I had BlueTooth and used it for a BlueTooth speaker, Magic Mouse and Wireless Keyboard. The Magic Mouse and the keyboard still works but I cannot reconnect them or see the settings for the magic mouse. What can I do?

iMac (21.5-inch Mid 2010), OS X Mavericks (10.9)

Posted on Oct 23, 2013 10:03 AM

Reply
24 replies

Oct 24, 2013 11:02 AM in response to cotton687

Tried this, did not work....


Seems that this issue is causing other issues as well, see this thread.


Details on my box:


Model Name: iMac

Model Identifier: iMac12,1

Processor Name: Intel Core i5

Processor Speed: 2.7 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 8 GB

Boot ROM Version: IM121.0047.B1F

SMC Version (system): 1.71f21

Oct 25, 2013 4:05 AM in response to exFictZ

I have already tried all of that with no such luck!


I've found an article about it last night About a problem with bluetooth with a fix, but that was on Mountain Lion! 😕


Apple releases new firmware and OS X 10.8.5 updates for Late-2013 iMacs

http://www.tuaw.com/2013/10/24/apple-releases-new-firmware-and-os-x-10-8-5-updat es-for-late-201/


I do have an opened case service with Apple about it. It seems that i have Maveriks on my HD and Mountain Lion on my SSD, they think that could be the problem.


I am backing up some stuff before let them do anything on my computer, just to be safe! If I boot my computer trough the ML HD Bluetooth is back on line. If I reboot from the SSD no such luck!


User uploaded file


I have already upgraded on my MacBook Air mid 2013 and on my iMac 24inch mid 2008 and everything is running smooth! Since on those two i do have only one HD maybe that's really the issue. Let's see.

Nov 15, 2013 5:47 AM in response to nato70

Guys,


Here is what has worked for me and it's been quite steady ever since:


  1. I've made sure i had a recent backup prevoiusly from Mavericks (Time Capsule).
  2. Using Disk Utility, I've formatted my HD SSD.
  3. Restored the backup previously from Mavericks.
  4. With that, I've made sure I did not had the Mavericks downloaded on that backup, since i had it, I had to delete it. That's important so that you can redownload Mavericks.
  5. Redownloaded Mavericks.
  6. Reinstalled it.
  7. Worked like a charm!


This is a very time consumming chore, so make sure you can baby sit your computer, sort of overnight or on a weekend.


Good luck!

Nov 21, 2013 7:16 AM in response to Versteeg

What has just worked for me is to delete the Bluetooth preferences file before doing the reinstall.


That is delete the file

/Library/Preferences/com.apple.Bluetooth.plist

(and make sure that it is no longer in your trash. You may need to do a restart in order to remove it from the trash.)


Then follow the steps of verstag above


Versteeg wrote:


I contacted Apple about it and what they said was:


1. Shutdown your Mac.
2. Restart your Mac with CMD + R pressed.
3. Reinstall Mac OSX Mavericks using the menu.


This worked for me. Apple said is was a installation error (the BlueTooth part wasn't installed).


This time my bluetooth hardware was correctly detected.

BlueTooth doesn't work with OS Mavericks.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.