Previous 1 21 22 23 24 25 Next 389 Replies Latest reply: Apr 5, 2015 2:11 PM by spookyfishuk Go to original post Branched to a new discussion.
  • statlanta Level 1 Level 1 (0 points)

    I may have the same issue. I'm running 10.9.2.  I never used Time Machine before, but I just bought a WD 3TB MyCloud, I trying to do the initial backup and it's looking like it will take over 24 hours to backup 175GB.  It doesn't seem to make a difference wether I'm connected wifi or ethernet.

  • cyberbobjr Level 1 Level 1 (0 points)

    Hi,

    same thing here :

     

    - Macbook air 2011

    - Maverick

    - Timecapsule 2TB

    - Main HD drive verified and fixed (permissions and errors)

    - Drive on timecapsule erased

    - Etherned connected (no wireless at all)

     

    => 22Gb on 45Gb saved in 24H (still in progress)

     

    it's really too bad to have nice laptop and bad accessories

     

    Regards

    Ben

  • kauerman Level 1 Level 1 (0 points)

    I have been reading this discussion for a while and followed all the tricks and reccomendations.

    Nothig worked. I then started and an apple support chat and even though I have no account with

    them they directly made an exception when I told them the problem "time machine slow after

    upgrade to Mavericks". They took me through several procedures and corrected to faults on the

    machine and my disk - Don't ask me for details, the chat went on for more than an hour.

    NOTE: You should chat with a different machine since you will reboot you own machine

    several times.

     

    After that, the time machine still didn't work and I was handed over to telephone support.

    They also found more issues (by locking themselves in to my screen - pretty amazing

    but very helpful). But again, nothing accelerated the time machine.

     

    Now, however it's flying again . I realized that I was using an Ethernet-USB adapter

    and that was working fine under Mac OS 10.8 but under Maverics it just works like crab.

    I bought today a Ethernet--Thunderbolt adapter and - suprise surprise, everything's

    back to normal - no, even much faster!!

     

    So my recommendation is:

    1) Use the apple support chat- ask for an exception if you are not subscribed to them.

    They will clean your Mac (and they guy at the chat  was telling that this OUGHT to be

    done once you upgrade - but who tells you?)

    2) Make sure you have the newest Thunderbolt - Ethernet adapter.

     

    Good luck

     

    Goeran

  • cyberbobjr Level 1 Level 1 (0 points)

    Yeah ! you give me the clue : the usb-ethernet adaptor is really awfull.

    I connected my timecapsule directly to my netgear router with an ethernet cable, i activated a 5Ghz wireless network  on the timecapsule, and connected my macbook air & macbook pro on this network, and voilà everything are backuping now at decent rate (3 hours for 57Gb)

     

    Thank you very much.

    Best regards.

    Ben

     

    Ps : sorry for my bad english, i'm french body

  • strawpanda Level 1 Level 1 (0 points)

    I'm still unclear whether there is anything to be gained by buying a Thunderbolt-Ethernet adaptor.

  • macette1976 Level 1 Level 1 (0 points)

    I have been backing up for about 24 hours now and at least I am no longer in the Preparing Backup stage but what I have is "Backing up 1.79 GB of 129.15 GB." Simultaneously, in Spotlight, it says "Estimating Indexing Time" and the bar is about 3/4 of the way across. I need to know if I should just stick it out and let these processes complete or if I should abort the backup.

  • alaz0 Level 1 Level 1 (5 points)

    I suggest that you stick with it.  For some reason, TM needs to fix itself, and it takes a very, very long time initially.  If you let it run, and it actually finishes some day, the second time will be slow, but not as slow (e.g., hours), and the third time it will return to normal.  At least that's been my observation.  If you do choose to abort,, then you must go to your TM disk, and delete the most recent file ONLY if it includes "in progress" in the name, and restart.

     

    A side suggestion, go to energy saver, and set the time until the computer goes to sleep to "never".  I suspect that TM takes so blasted long in doing nothing, that the computer just goes into energy saver mode, then it waits for you to wake up to take its next step.

     

    Once you get TM running, it will continue running just as it used to before Mavericks.

  • macette1976 Level 1 Level 1 (0 points)

    Well I moved a few things into the privacy column on Spotlight preferences. The other thing I did was delete a user account that I accidentally set up when I did my restore last week (my 10.9.2 install destroyed my computer and Apple had to reinstall it). I left for the day and came home and spotlight now looks like this (see screenshot). Does this mean spotlight is done indexing? It doesn't seem to have helped much as my backup is stuck at 7.15 out of 129.15 GB for the last hour. Is there anything else I can do?

    Screen Shot 2014-04-11 at 6.19.32 PM.png7.1

  • Ed Lee Level 1 Level 1 (0 points)

    I've stopped and restarted slow time machine backups many times.  I'm not entirely sure its ideal, and it wouldnt surprise me if there are errors hidden in my backups, but it does seem to work.  If you are 25% through a 1GB backup, when you restart time machine the backup takes a while to initialize but it does seem to know it only needs to backup 750mb.  Sometimes, I've rebooted my machine in between stop/starts and that has helped.  I have also found that rebooting my NAS time machine server (WD Mybooklive) can make a big difference.

  • yfguitarist Level 1 Level 1 (0 points)

    I suggest that you stick with it.  For some reason, TM needs to fix itself, and it takes a very, very long time initially.  If you let it run, and it actually finishes some day, the second time will be slow, but not as slow (e.g., hours), and the third time it will return to normal.  At least that's been my observation.  If you do choose to abort,, then you must go to your TM disk, and delete the most recent file ONLY if it includes "in progress" in the name, and restart.

     

    A side suggestion, go to energy saver, and set the time until the computer goes to sleep to "never".  I suspect that TM takes so blasted long in doing nothing, that the computer just goes into energy saver mode, then it waits for you to wake up to take its next step.

     

    Once you get TM running, it will continue running just as it used to before Mavericks.

     

    Nope. Almost every night I have to leave it on all night for its (over 100 GB) backup. It's been like this ever since installing Mavericks and has shown zero signs of improving.

  • macette1976 Level 1 Level 1 (0 points)

    After a week of several aborted attempts I have finally completed a Time Machine backup with the help of an online chat with Apple support that lasted two hours. We did several things and I’m not sure which exactly worked or if it was all of them but I will post it here in the hopes it might help someone. Prior to the chat I had gone to Spotlight Preferences and on the Privacy tab, added a bunch of things I didn’t want appearing in the spotlight search, such as Dropbox, the backup disk, and some mislabeled DVD drives. I’m not sure what effect this had as it didn’t seem to make a difference but you might want to try that as well.

     

    Following is the intro paragraph I sent the chat person about my problem followed by the steps we took.

     

    “About two weeks ago I got a notification that I should upgrade to Mavericks 10.9.2 . I did a Time Machine backup and did the upgrade. It crashed the computer. I brought it into the Apple store. They couldn’t recover anything and had to do an erase and reinstall of the operating system. Luckily I had the backup and was able to restore everything back onto the computer. Now I am trying to do another Time Machine backup and it gets stuck on “preparing backup” for days. I’ve tried unsuccessfully three separate times to do a backup. I’ve heard Spotlight could be a problem. It says “estimating indexing time” for days.  I am concerned that I can’t back anything up as I have already had the system crash and lost everything.”

     

    During the chat with the Apple rep, these are the steps that we took to fix the problem:

     

     

    1. ) I went to Applications/Utilities/Disk Utility and clicked “Macintosh HD” and clicked “Repair Disk Permissions.” I’ve done this before but never since the upgrade and I think it might have been a huge part of the problem. There were a TON of things fixed. I didn’t save the file but I posted it on a word doc and there were 89 pages of repairs. He said that this sometimes happens when doing a restore from a Time Machine backup.
    2. ) Next I clicked “Verify disk.” This is a step I didn’t know you had to do. I thought you just repair disk and that’s it, but I guess it would catch anything that was missed the first time around. Once that was completed, it said “The volume Macintosh HD appears to be okay.” At this point we discontinued the chat and I was on my own to complete the remaining steps.
    3. ) I reset the SMC. Here are instructions http://support.apple.com/kb/ht3964
    4. ) Next I reset the NVRAM/PRAM. http://support.apple.com/kb/ht1379
    5. ) Finally I went to my Norton Antivirus file and excluded everything associated with the backup. I have Norton through Comcast so I followed these steps.
      1. Open Norton AntiVirus
      2. On the Automatic Protection tab, click the lock icon to make changes
      3. In the Authenticate dialog, type administrator name and password
      4. Click OK
      5. Under Auto-Protect, click Configure
      6. In the Auto-Protect Configuration window, on the Auto File Scan tab, make sure Auto File Scan is On
      7. Click Don’t Scan and then Click Add
      8. I added everything associated with the back up drive, including Backups.backupd folder and all the stuff included with it.
      9. Click Add
      10. Click OK

     

     

    Once I did all these steps I clicked Time Machine “Back up now” and went to sleep. When I woke up this morning I saw that my backup had finally been completed.

     

    So try these steps if you haven’t already.

  • moguySTL Level 1 Level 1 (0 points)

    Not getting ahead of myself yet, but I followed these steps (except for the Norton part, but I did disable my AVS) and it seems to be working a lot better.  Before it would just stay on "Preparing Backup" or would slowly count up and each time the backup size would get bigger and bigger but it would never finish.  Now, it's backed up about 45GB of 169GB in about 24 hours (doing it over G wifi).  Nothing blazing fast but it's a lot farther than we've ever gotten before.  We even had a short power outage today and it picked up where it left off after resetting the NAS.  We'll see if that has helped out if it ever finishes...

  • Lester GrimeNose Level 1 Level 1 (0 points)

    My suspicion is that Mavericks introduced a major incompatability with Apple's own USB-to-ethernet adapter. Backups to Time Capsule via MacBook Air over ethernet were ridiculously slow whereas the same backup executed over WiFi executed within minutes.

     

    The problem was solved by using a Thunderbolt-to-ethernet adapter instead instead of the USB adapter.

  • strawpanda Level 1 Level 1 (0 points)

    When I set up a new 2Tb Time Machine a few months back it took forever to back up despite trying many tips found here and elsewhere. I now have a second 2Tb TM that I set up this morning, expecting a repeat performance. To my utter amazement it completed the backup, over 180Gb, in 4 or 5 hours I just don't get it...

  • S_Y_C Level 1 Level 1 (0 points)

    Guys,

     

    I found the issue... finally! The ExFat format is the issue.

     

    My external drive on which I have my Time Machine is made of 3 partitions: 1 for Time Machine, 2 for personal folders. The personal folders are in ExFat.

     

    THE FIX

    Unmount any ExFat partition prior running Time Machine.

     

    It took 1 min to save 3 GB when it used to take F.O.R.E.V.E.R. to have 1 MB completed...

     

    Hope it help.

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