MarioMIT

Q: TB -> Gb Ethernet not recognized after waking from sleep (rMBP)

After installing Mavericks, when ever the computer wakes from sleep it doesn't recognize the Thunderbolt to Gigabit Ethernet Adapter.

 

In my use case, when I wake my computer up from taping on the keyboard, I log in and reload a Safari tab. Safari complains it doesn't have a network connection. I have to remove and reinsert the TB -> Gb adapter to get a network connection again. I've given it time (about 4-5 minutes) to get it's connection back.

 

The computer I'm having this issue on:

 

MacBook Pro Retina, 15-inch, Early 2013

Processor  2.7 GHz Intel Core i7

Memory  16 GB 1600 MHz DDR3

Graphics  Intel HD Graphics 4000 1024 MB / NVidia 650M

Software  OS X 10.9

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 23, 2013 10:58 AM

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Q: TB -> Gb Ethernet not recognized after waking from sleep (rMBP)

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  • by xutner,

    xutner xutner Oct 25, 2013 11:40 AM in response to MarioMIT
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    Oct 25, 2013 11:40 AM in response to MarioMIT

    I have the same issue after installing Mavericks. MacBook Pro Retina 15-inch. I have the problem only when Iuse the battery. If I use the power supply it works.

  • by andyfoo,

    andyfoo andyfoo Oct 26, 2013 7:23 AM in response to MarioMIT
    Level 1 (0 points)
    Oct 26, 2013 7:23 AM in response to MarioMIT

    Exact same issue here ( crosslinked to post in the Macbook Pro community if it helps https://discussions.apple.com/message/23532814 )

  • by RichParker,

    RichParker RichParker Oct 27, 2013 5:49 AM in response to MarioMIT
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    Oct 27, 2013 5:49 AM in response to MarioMIT

    And I have the same issue, and as andyfoo here's the link to my original post in the MacBook Pro Support Community https://discussions.apple.com/message/23532814#23532814

  • by RichParker,

    RichParker RichParker Oct 27, 2013 1:29 PM in response to MarioMIT
    Level 1 (0 points)
    Oct 27, 2013 1:29 PM in response to MarioMIT

    So far I have a solution from terminal, but please note I'm using a static IP address, so this may not work for you of you use DHCP.

     

    I have 2 locations defined, as I'm using a static IP address from home I have the location "Home" defined as having the static IP address for the Thunderbolt Ethernet and the location "Automatic" defined as having no Thunderbolt Ethernet.

     

    Once I get "awake" I can, from the terminal run:

     

     

    Richards-MacBook-Pro:etc root# scselect

     

    Defined sets include: (* == current set)

       8C148FE1-1BFE-460B-813C-B09E688FE252    (Automatic)

    * E7F2CC34-71C0-43D6-956B-B887E8ABD7D7    (Home)

    Richards-MacBook-Pro:etc root# scselect Automatic

    CurrentSet updated to 8C148FE1-1BFE-460B-813C-B09E688FE252 (Automatic)

    Richards-MacBook-Pro:etc root# scselect Home

    CurrentSet updated to E7F2CC34-71C0-43D6-956B-B887E8ABD7D7 (Home)

     

    (I'm root here, so you may need to sudo those commands).

     

    And at that point the Ethernet is immediately available.

     

    So I suggest that you create a new network location (http://support.apple.com/kb/HT5289) with no Thunderbolt Ethernet defined and the use scselect to switch between the location WITH Thunderbolt Ethernet (which isn't working post-sleep) and the one WITHOUT and then back again, and it seems it'll work.


    Not ideal but until there's a bug fix...

     

    I see there's also another fix here https://discussions.apple.com/message/23524435#23524435 which might work if you're using DHCP, I need to test that once this sleeps again

  • by RichParker,

    RichParker RichParker Oct 29, 2013 2:48 AM in response to RichParker
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    Oct 29, 2013 2:48 AM in response to RichParker

    And I can confirm that the fix in the other thread works for me. Setting IPv6 to be "Link-local only" in the advanced pane of the Thunderbolt Ethernet setting of the Network System Prefs makes the Ethernet stay awake.

  • by angrypanda,

    angrypanda angrypanda Oct 29, 2013 4:34 AM in response to RichParker
    Level 1 (4 points)
    Oct 29, 2013 4:34 AM in response to RichParker

    ....but doesn't work if you are using static IP, and are connecting ot the network via a Belkin Thunderbolt Express Dock......

     

    This doesn't seem like it should be too hard to track down and fix - come on Apple - work your magic.

     

    Cheers, Jon

  • by Sportherz,

    Sportherz Sportherz Oct 29, 2013 5:14 AM in response to MarioMIT
    Level 1 (0 points)
    Oct 29, 2013 5:14 AM in response to MarioMIT

    Same problem for me with a 2013 MBA and a 2011 Thunderbolt Display. Ethernet lost upon wake. Unplugging and replugging ethernet cable into the display works, but this should get fixed asap.

  • by skeune,

    skeune skeune Oct 31, 2013 3:27 AM in response to MarioMIT
    Level 1 (0 points)
    Oct 31, 2013 3:27 AM in response to MarioMIT

    Exactly the same problem on a 2013 MBA with TB ethernet adapter. No way to get the connection back unless unplugging and re-plugging.

    Same issue with dramatically slow WiFi reconnection after sllep or idle.

  • by seachange34,

    seachange34 seachange34 Dec 3, 2013 1:50 AM in response to MarioMIT
    Level 1 (0 points)
    Dec 3, 2013 1:50 AM in response to MarioMIT

    its been from when we upgrade to Mavericks that we experince this problem, I would like to know how much time we need to wait until this issue will be solved.

    it really annoing.

    I have macbook retina 13"

    Model Name:          MacBook Pro

      Model Identifier:          MacBookPro10,2

      Processor Name:          Intel Core i5

      Processor Speed:          2,5 GHz

  • by Edward Escobar,

    Edward Escobar Edward Escobar Jan 19, 2014 3:19 PM in response to MarioMIT
    Level 2 (255 points)
    Jan 19, 2014 3:19 PM in response to MarioMIT

    I belive I have a solution to fix this problem.

     

    I don't know the whys of this, but I noticed that after a colleeague's MBA was upgraded to OS X 10.9, a setting in the network preferences was changed.

     

    System Preferences > Network > Thunderbolt Ethernet > Advanced > Hardware

     

    The Configure setting should be set to 'automatically'.  Change it to 'Manually'.

     

    Where it says duplex, if the setting is 'full-duplex, flow control', change it to 'full-duplex'

     

    Click 'Okay'

     

    Click 'Apply'

     

    This should fix the problem.  I don't know what flow control is, but that is what seems to be causing the thunderbolt port to not wake from sleep. Or, at the very least, the problem has not existed since the change.

  • by angrypanda,

    angrypanda angrypanda Jan 19, 2014 3:29 PM in response to Edward Escobar
    Level 1 (4 points)
    Jan 19, 2014 3:29 PM in response to Edward Escobar

    Hi,

     

    I've seen this suggested on other threads here, and whilst this might work if you only use DHCP for acquiring your IP address, it doesn't appear to work for people using manual or "static" IP addresses.

     

    Apple have been totally useless at fixing this.

     

    Cheers

     

    Jon

  • by Edward Escobar,

    Edward Escobar Edward Escobar Jan 19, 2014 3:55 PM in response to angrypanda
    Level 2 (255 points)
    Jan 19, 2014 3:55 PM in response to angrypanda

    We are not using DHCP

  • by andyfoo,

    andyfoo andyfoo Jan 19, 2014 3:57 PM in response to Edward Escobar
    Level 1 (0 points)
    Jan 19, 2014 3:57 PM in response to Edward Escobar

    I gave this a try, and on the first test it appeared to work (static ip network location). Then I shut the laptop lid to sleep it again and went away for a few minutes.

     

    Came back and un-slept the laptop (not connected to mains power) and sadly the thunderbolt adapter failed to initialise its IP addressing again.

  • by MiguelPT,

    MiguelPT MiguelPT Jan 22, 2014 6:36 AM in response to andyfoo
    Level 1 (0 points)
    Jan 22, 2014 6:36 AM in response to andyfoo

    Edward Escobar's solution seems to have worked for me and I am using a static IP address.

     

    I've had this problem since I bought a new MacBook Proo back in November. I tried some of the fixes I found in the forum but nothing worked. Yesterday I searched for an update, tried Edward's suggestion, and so far everything is working as it should.

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