Mavericks running out of "Application Memory" with 32 GB of RAM

OK, this really isn't right at all.


How about getting an error message that says I am running out of "Appliction Memory" on a Mac Pro with 32 GB of RAM?!?!


What was I running?


Safari

Mail

iTunes

MS Excel


plus my usual background items such as Dropbox, Overflow, Growl & popClip. **EXACTLY** what the system ran quite happily before crashing on the Mavericks rocks.


BTW, why did Apple feel the need to re-do the Actvivty Monitor such that we now have "MEMORY PRESSURE" as opposed to what UN*X systme have used for many, many years prior??


A re-boot and same environment, now reporting 12 out of 32 GB memory usage.


Craig, go back and FIX your 'awsome' memory compacting cr@p. Out of memory warranrting a re-boot (everything was being recommended to be force-quit) is NOT memory efficiency.


Mail taking 1.2 MINUTES to start on a SSD drive isnt't right either.


Anybody else seen this weirdness?

Mac Pro, OS X Mavericks (10.9), 32 GB Memory, SSD Boot, 25 TB Disk

Posted on Oct 23, 2013 11:26 AM

Reply
115 replies

Nov 12, 2013 10:37 AM in response to Drew Reece

OK, so updating my Canon printer driver worked for about 2 days. Crashing is back. Did as suggested by Drew (safe mode and then EtreCheck). Here is what my system says. I dont know what to keep or to throw out:


Hardware Information:

MacBook Pro (17-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,1

1 2.8 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 512 MB


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3


Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

StartOuc - Path: /Library/StartupItems/StartOuc


System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:3:58


Disk Information:

APPLE SSD TS512B disk0 : (500.28 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.42 GB (231.66 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


M4-CT512M4SSD2 disk1 : (512.11 GB)

EFI (disk1s1) <not mounted>: 209.7 MB

iTunes Disk (disk1s2) /Volumes/iTunes Disk: 511.77 GB (19.72 GB free)


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Canon MX520 series


APC Back-UPS ES 700G FW:871.O2 .I USB FW:O2


Apple Computer, Inc. IR Receiver


Apple Inc. Built-in iSight


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.68)


Problem System Launch Daemons:

[failed] com.apple.ucupdate.plist


Problem System Launch Agents:


Launch Daemons:

[not loaded] com.absolute.rpcnet.plist

[not loaded] com.adobe.fpsaud.plist

[not loaded] com.adobe.SwitchBoard.plist

[not loaded] com.google.keystone.daemon.plist

[not loaded] com.macpaw.CleanMyMac2.Agent.plist

[not loaded] com.microsoft.office.licensing.helper.plist

[not loaded] com.wdc.WDSmartWareServer.plist


Launch Agents:

[not loaded] com.adobe.CS5ServiceManager.plist

[not loaded] com.google.keystone.agent.plist

[not loaded] com.Logitech.Control Center.Daemon.plist

[not loaded] com.sierrawireless.SwitchTool.plist

[not loaded] jp.co.canon.CUPSCMFP.BG.plist

[not loaded] jp.co.canon.CUPSFAX.BG.plist

[not loaded] jp.co.canon.UFR2.BG.plist

[not loaded] org.gpgtools.gpgmail.patch-uuid.plist

[not loaded] org.gpgtools.Libmacgpg.xpc.plist

[not loaded] org.gpgtools.macgpg2.fix.plist

[not loaded] org.gpgtools.macgpg2.gpg-agent.plist

[not loaded] org.gpgtools.macgpg2.updater.plist


User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[not loaded] com.adobe.ARM.[...].plist

[not loaded] com.akamai.single-user-client.plist

[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

[not loaded] com.parallels.mobile.startgui.launchagent.plist


User Login Items:

Dropbox

Canon IJ Network Scanner Selector EX

RealPlayer Downloader Agent

WDQuickView

HPEventHandler


3rd Party Preference Panes:

Akamai NetSession Preferences

BrowserPlus

Flash Player

GPGPreferences

Java

Logitech Control Center

MacFUSE (Tuxera)


Internet Plug-ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GarminGpsControl.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

PDF Browser Plugin.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin


User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

Google Earth Web Plug-in.plugin

rbjninstallplugin_1.6.236.8.plugin

rbjnplugin_1.6.236.8.plugin

WebEx.plugin


Bad Fonts:

None


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO

Time Machine not configured!


Top Processes by CPU:

1% WindowServer

1% EtreCheck

0% fontd

0% SystemUIServer

0% ouc

0% CIJScannerRegister

0% aosnotifyd


Top Processes by Memory:

188 MB soagent

180 MB com.apple.IconServicesAgent

90 MB Dock

82 MB ClearDayHelper

66 MB Finder

66 MB WindowServer

57 MB SystemUIServer

57 MB CalendarAgent

57 MB com.apple.internetaccounts

49 MB NotificationCenter


Virtual Memory Statistics:

4.97 GB Free RAM

1.89 GB Active RAM

512 MB Inactive RAM

660 MB Wired RAM

208 MB Page-ins

0 B Page-outs

Nov 12, 2013 11:23 AM in response to Drew Reece

Here is my EtreCheck report in Normal mode:


Hardware Information:

MacBook Pro (17-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,1

1 2.8 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 512 MB


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3


Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

StartOuc - Path: /Library/StartupItems/StartOuc


System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:32:45


Disk Information:

APPLE SSD TS512B disk1 : (500.28 GB)

EFI (disk1s1) <not mounted>: 209.7 MB

Macintosh HD (disk1s2) /: 499.42 GB (231.54 GB free)

Recovery HD (disk1s3) <not mounted>: 650 MB


M4-CT512M4SSD2 disk0 : (512.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

iTunes Disk (disk0s2) /Volumes/iTunes Disk: 511.77 GB (19.72 GB free)


USB Information:

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


APC Back-UPS ES 700G FW:871.O2 .I USB FW:O2


Canon MX520 series


Apple Computer, Inc. IR Receiver


Apple Inc. Built-in iSight


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.68)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.absolute.rpcnet.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac2.Agent.plist

[loaded] com.microsoft.office.licensing.helper.plist


Launch Agents:

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.Logitech.Control Center.Daemon.plist

[loaded] com.sierrawireless.SwitchTool.plist

[loaded] jp.co.canon.CUPSCMFP.BG.plist

[loaded] jp.co.canon.CUPSFAX.BG.plist

[loaded] jp.co.canon.UFR2.BG.plist

[loaded] org.gpgtools.gpgmail.patch-uuid.plist

[loaded] org.gpgtools.Libmacgpg.xpc.plist

[loaded] org.gpgtools.macgpg2.fix.plist

[loaded] org.gpgtools.macgpg2.gpg-agent.plist

[loaded] org.gpgtools.macgpg2.updater.plist


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.akamai.single-user-client.plist

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

[failed] com.parallels.mobile.startgui.launchagent.plist


User Login Items:

Dropbox

Canon IJ Network Scanner Selector EX

RealPlayer Downloader Agent

WDQuickView

HPEventHandler


3rd Party Preference Panes:

Akamai NetSession Preferences

BrowserPlus

Flash Player

GPGPreferences

Java

Logitech Control Center

MacFUSE (Tuxera)


Internet Plug-ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GarminGpsControl.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

PDF Browser Plugin.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin


User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

Google Earth Web Plug-in.plugin

rbjninstallplugin_1.6.236.8.plugin

rbjnplugin_1.6.236.8.plugin

WebEx.plugin


Bad Fonts:

None


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

1% EtreCheck

1% fontd

0% RealPlayer Downloader Agent

0% ps

0% hidd

0% SystemUIServer

0% Dropbox

0% ouc

0% Canon FAX BackGrounder


Top Processes by Memory:

188 MB
soagent

156 MB
mds_stores

156 MB
com.apple.IconServicesAgent

147 MB
softwareupdated

98 MB Dropbox

98 MB WindowServer

82 MB ClearDayHelper

74 MB Microsoft Database Daemon

66 MB Finder

66 MB Dock


Virtual Memory Statistics:

3.42 GB
Free RAM

2.64 GB
Active RAM

859 MB
Inactive RAM

1.10 GB
Wired RAM

480 MB
Page-ins

0 B Page-outs

Nov 12, 2013 12:14 PM in response to Howie_Baby

Thanks that makes it clear what is running.


Howie_Baby wrote:


Here is my EtreCheck report in Normal mode:


Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

StartOuc - Path: /Library/StartupItems/StartOuc


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.68)


Launch Daemons:

[loaded] com.absolute.rpcnet.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac2.Agent.plist

[loaded] com.microsoft.office.licensing.helper.plist


Launch Agents:

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.Logitech.Control Center.Daemon.plist

[loaded] com.sierrawireless.SwitchTool.plist

[loaded] jp.co.canon.CUPSCMFP.BG.plist

[loaded] jp.co.canon.CUPSFAX.BG.plist

[loaded] jp.co.canon.UFR2.BG.plist

[loaded] org.gpgtools.gpgmail.patch-uuid.plist

[loaded] org.gpgtools.Libmacgpg.xpc.plist

[loaded] org.gpgtools.macgpg2.fix.plist

[loaded] org.gpgtools.macgpg2.gpg-agent.plist

[loaded] org.gpgtools.macgpg2.updater.plist


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.akamai.single-user-client.plist

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

[failed] com.parallels.mobile.startgui.launchagent.plist


User Login Items:

Dropbox

Canon IJ Network Scanner Selector EX

RealPlayer Downloader Agent

WDQuickView

HPEventHandler


3rd Party Preference Panes:

Akamai NetSession Preferences

BrowserPlus

Flash Player

GPGPreferences

Java

Logitech Control Center

MacFUSE (Tuxera)


Internet Plug-ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GarminGpsControl.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

PDF Browser Plugin.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin


User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

Google Earth Web Plug-in.plugin

rbjninstallplugin_1.6.236.8.plugin

rbjnplugin_1.6.236.8.plugin

WebEx.plugin



Red items are loaded at the system level

Blue items are loaded at the user level


Your RAM & HD look OK in terms of space etc, no obvious bad signs.


Cleanup:

All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.

Use the Finders "Go menu > Go to Folder…" to open the hidden ~/Library (your users library).

Reboot for the system changes to take effect.


How to find updates:

The critical launchd jobs & kernel extensions use reverse domain notation e.g.

com.logmein.hamachi.plist means look at http://logmein.com for updates (if you don't recognize it removing it may be appropriate)


In short: You want to try to update or remove all the system level items.



Startup Items: Stored in /Library/StartupItems/

Startup Items have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here. The developers are ignoring Apple guidelines by installing these - not a good sign.


Kernel Extensions: Stored in /Library/Extensions/

Kernel Extensions also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.


Launchd jobs: several types

LaunchAgents - Stored in /Library/LaunchAgents

LaunchDaemons - Stored in /Library/LaunchDaemons

User LaunchAgents - Stored in ~/Library/LaunchAgents


These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also remove ['failed'] jobs.


EtreCheck gives a status on launchd jobs…

[loaded] - a running job

[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)

[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.


User login items:

Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.

These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.


3rd Party Preference Panes: & Internet Plug-ins:

/Library/PreferencePanes/ and ~/Library/PreferencePanes/

/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/

Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions. You can also right click to remove 3rd party preference panes in System preferences


Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.

Don't forget to also update Safari's extensions in it's preferences (if you have any).


Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).


Hope that isn't too daunting, the OS should be better if there are less old items running at the system level.

Nov 12, 2013 3:34 PM in response to Drew Reece

Dear Drew,


This is what i obtained from an etrecheck:


Could you tell me more now?



Hardware Information:

iMac (21.5-inch, Late 2009)

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3


System Software:

OS X 10.9 (13A603) - Uptime: 4 days 16:58:4


Disk Information:

WDC WD5000AAKX-001CA0 disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) /: 499,25 GB (378,82 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GA11N


USB Information:

Apple Inc. Built-in iSight


Western Digital Ext HDD 1021 3 TB

disk1s1 (disk1s1) <not mounted>: 209,7 MB

MUSIC@HOME (disk1s2) /Volumes/MUSIC@HOME: 2 TB (796,52 GB free)

TIMECAPSULE (disk1s3) /Volumes/TIMECAPSULE: 1 TB (408,56 GB free)


Apple Internal Memory Card Reader


Apple Computer, Inc. IR Receiver


Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:


Kernel Extensions:


Problem System Launch Daemons:

[failed] com.apple.wdhelper.plist


Problem System Launch Agents:

[failed] com.apple.accountsd.plist

[failed] com.apple.TMLaunchAgent.plist


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac2.Agent.plist

[loaded] com.trusteer.rooks.rooksd.plist


Launch Agents:

[loaded] com.brother.LOGINserver.plist

[loaded] com.citrix.AuthManager_Mac.plist

[loaded] com.citrix.ServiceRecords.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.trusteer.rapport.rapportd.plist


User Launch Agents:

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

[loaded] com.spotify.webhelper.plist

[loaded] uk.co.markallan.clamxav.clamscan.plist


User Login Items:

iTunes

Safari

Microsoft Entourage

Dropbox


3rd Party Preference Panes:

Citrix ShareFile Sync

Trusteer Endpoint Protection

Flash Player


Internet Plug-ins:

CitrixICAClientPlugIn.plugin

Default Browser.plugin

DFusionWebPlugin.plugin

DFusionWebPluginS64.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

OfficeLiveBrowserPlugin.plugin

QuickTime Plugin.plugin

Silverlight.plugin


User Internet Plug-ins:

Google Earth Web Plug-in.plugin


Bad Fonts:

None


Time Machine:

Skip System Files: NO

Auto backup: YES

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

1% EtreCheck

1% mds_stores

0% sysmond

0% fontd

0% mds

0% Safari

0% rapportd

0% SystemUIServer

0% Dock


Top Processes by Memory:

266 MB iTunes

258 MB Safari

127 MB Dropbox

106 MB rapportd

94 MB WindowServer

66 MB Finder

37 MB Microsoft Entourage

33 MB Calendar

25 MB PluginProcess

20 MB Audacity


Virtual Memory Statistics:

51 MB Free RAM

1.08 GB Active RAM

1.04 GB Inactive RAM

574 MB Wired RAM

9.65 GB Page-ins

985 MB Page-outs

Nov 12, 2013 3:52 PM in response to Klaasje1972

Drew Reece wrote:


There is a simple test to see if old software from 3rd parties might be the issue. Boot into 'Safe mode' (hold shift after the chime until the spinning 'cog' appears). Ensure the login window says 'safe mode'.

https://support.apple.com/kb/HT1455


It will disable all third party extensions & startup items.

Be aware that some features will be disabled like wifi on some models - this is normal in safe mode.

Test as much as possible to see if the Mac behaves the same way. Reboot to go back to normal.


Did you try safe mode?

Did the same issues appear?


I will break down the report the same as Howie_Baby's in a moment.

Nov 12, 2013 4:28 PM in response to Klaasje1972

Klaasje1972 wrote:



Problem System Launch Daemons:

[failed] com.apple.wdhelper.plist


Problem System Launch Agents:

[failed] com.apple.accountsd.plist

[failed] com.apple.TMLaunchAgent.plist


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac2.Agent.plist

[loaded] com.trusteer.rooks.rooksd.plist


Launch Agents:

[loaded] com.brother.LOGINserver.plist

[loaded] com.citrix.AuthManager_Mac.plist

[loaded] com.citrix.ServiceRecords.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.trusteer.rapport.rapportd.plist


User Launch Agents:

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist

[loaded] com.spotify.webhelper.plist

[loaded] uk.co.markallan.clamxav.clamscan.plist


User Login Items:

iTunes

Safari

Microsoft Entourage

Dropbox


3rd Party Preference Panes:

Citrix ShareFile Sync

Trusteer Endpoint Protection

Flash Player


Internet Plug-ins:

CitrixICAClientPlugIn.plugin

Default Browser.plugin

DFusionWebPlugin.plugin

DFusionWebPluginS64.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

OfficeLiveBrowserPlugin.plugin

QuickTime Plugin.plugin

Silverlight.plugin


User Internet Plug-ins:

Google Earth Web Plug-in.plugin


Top Processes by CPU:

3% WindowServer

1% EtreCheck

1% mds_stores

0% sysmond

0% fontd

0% mds

0% Safari

0% rapportd

0% SystemUIServer

0% Dock


Top Processes by Memory:

266 MB iTunes

258 MB Safari

127 MB Dropbox

106 MB rapportd

94 MB WindowServer

66 MB Finder

37 MB Microsoft Entourage

33 MB Calendar

25 MB PluginProcess

20 MB Audacity


Virtual Memory Statistics:

51 MB Free RAM

1.08 GB Active RAM

1.04 GB Inactive RAM

574 MB Wired RAM

9.65 GB Page-ins

985 MB Page-outs



Red items are loaded at the system level

Blue items are loaded at the user level


Cleanup:

All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.

Use the Finders "Go menu > Go to Folder…" to open the hidden ~/Library (your users library).

Reboot for the system changes to take effect.


How to find updates:

The critical launchd jobs & kernel extensions use reverse domain notation e.g.

com.logmein.hamachi.plist means look at http://logmein.com for software updates (if you don't recognize it removing it may be appropriate)


In short: You want to try to update or remove all the system level items.


You have 3 failed Apple launchd jobs.

  • com.apple.wdhelper.plist - wirelesstools
  • com.apple.accountsd.plist - accounts manager
  • com.apple.TMLaunchAgent.plist - TIme machine launcher?


I think you need to remove the other items first & hope that these Apple jobs 'fix themselves' when all the crap is gone. You must cleanup & get another report to see if the OS is back to normal.


  • Update or remove the system level launchd jobs…
    • Remove Clean My Mac -> http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2 (it can modify system files & causes instability see other 'cleanmymac' threads if you want more info)

    • com.adobe.fpsaud.plist

    • com.google.keystone.daemon.plist

    • com.trusteer.rooks.rooksd.plist
    • com.brother.LOGINserver.plist
    • com.citrix.AuthManager_Mac.plist

    • com.citrix.ServiceRecords.plist

    • com.google.keystone.agent.plist

    • com.trusteer.rapport.rapportd.plist

  • Update your User level launchd jobs
    • com.spotify.webhelper.plist
    • uk.co.markallan.clamxav.clamscan.plist
  • Update or remove all the 3rd party login items
    • Microsoft Entourage

    • Dropbox

  • Update or remove all the old internet plugins & pref panes



Here is some more background on what you are looking at…


Launchd jobs: several types

LaunchAgents - Stored in /Library/LaunchAgents

LaunchDaemons - Stored in /Library/LaunchDaemons

User LaunchAgents - Stored in ~/Library/LaunchAgents


These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also remove ['failed'] jobs.


EtreCheck gives a status on launchd jobs…

[loaded] - a running job

[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)

[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.


User login items:

Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.

These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.


3rd Party Preference Panes: & Internet Plug-ins:

/Library/PreferencePanes/ and ~/Library/PreferencePanes/

/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/

Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions. You can also right click to remove 3rd party preference panes in System preferences


Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.

Don't forget to also update Safari's extensions in it's preferences (if you have any).


Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).


Hope that isn't too daunting, the OS should be better if there are less old items running at the system level.

Nov 13, 2013 3:50 AM in response to Drew Reece

Here is an updated version of my normal mode. Shows Firefox with high RAM usage:


Hardware Information:

MacBook Pro (17-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,1

1 2.8 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 512 MB


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3


Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

StartOuc - Path: /Library/StartupItems/StartOuc


System Software:

OS X 10.9 (13A603) - Uptime: 0 days 1:9:36


Disk Information:

APPLE SSD TS512B disk0 : (500.28 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.42 GB (231.5 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


M4-CT512M4SSD2 disk1 : (512.11 GB)

EFI (disk1s1) <not mounted>: 209.7 MB

iTunes Disk (disk1s2) /Volumes/iTunes Disk: 511.77 GB (19.72 GB free)


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


APC Back-UPS ES 700G FW:871.O2 .I USB FW:O2


Canon MX520 series


Apple Inc. Built-in iSight


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.68)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.absolute.rpcnet.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac2.Agent.plist

[loaded] com.microsoft.office.licensing.helper.plist


Launch Agents:

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.Logitech.Control Center.Daemon.plist

[loaded] com.sierrawireless.SwitchTool.plist

[loaded] jp.co.canon.CUPSCMFP.BG.plist

[loaded] jp.co.canon.CUPSFAX.BG.plist

[loaded] jp.co.canon.UFR2.BG.plist

[loaded] org.gpgtools.gpgmail.patch-uuid.plist

[loaded] org.gpgtools.Libmacgpg.xpc.plist

[loaded] org.gpgtools.macgpg2.fix.plist

[loaded] org.gpgtools.macgpg2.gpg-agent.plist

[loaded] org.gpgtools.macgpg2.updater.plist


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.akamai.single-user-client.plist

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist


User Login Items:

Dropbox

Canon IJ Network Scanner Selector EX

RealPlayer Downloader Agent

WDQuickView

HPEventHandler


3rd Party Preference Panes:

Akamai NetSession Preferences

BrowserPlus

Flash Player

GPGPreferences

Java

Logitech Control Center

MacFUSE (Tuxera)


Internet Plug-ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GarminGpsControl.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

PDF Browser Plugin.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin


User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

Google Earth Web Plug-in.plugin

rbjninstallplugin_1.6.236.8.plugin

rbjnplugin_1.6.236.8.plugin

WebEx.plugin


Bad Fonts:

None


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

1% EtreCheck

1% RealPlayer Downloader Agent

1% fontd

0% Microsoft Outlook

0% Canon CMFP BackGrounder

0% UFR II BackGrounder

0% Canon FAX BackGrounder

0% Dropbox

0% cupsd


Top Processes by Memory:

524 MB
firefox

246 MB
Skype

197 MB
soagent

188 MB
Microsoft Outlook

188 MB
com.apple.IconServicesAgent

147 MB
mds_stores

115 MB
WindowServer

98 MB Finder

98 MB Dropbox

82 MB Microsoft Database Daemon


Virtual Memory Statistics:

2.58 GB
Free RAM

3.28 GB
Active RAM

1.01 GB
Inactive RAM

1.13 GB
Wired RAM

468 MB
Page-ins

0 B Page-outs

Nov 14, 2013 7:15 AM in response to Drew Reece

It has been a few days now and shotgunning all of the launch jobs mentioned out of my system solved the problem. Did them all at once so not sure of the actual culprit. Memory Pressure is now normal for all operations.

Drew Reece wrote:


Finally a picture of a machine that actually has maxed the RAM.

Note how it is using almost 68GB of virtual memory. Once the compressed level maxes out it has to swap to disk.



Heres my notes that may help cleanup…


Startup Items:

Inside /Library/StartupItems/

These have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here.


Kernel Extensions:

Inside /Library/Extensions/

These also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.


Launchd jobs: several types

LaunchAgents - Stored in /Library/LaunchAgents

LaunchDaemons - Stored in /Library/LaunchDaemons

User LaunchAgents - Stored in ~/Library/LaunchAgents


These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also look at 'failed' jobs.


EtreCheck gives a status on launchd jobs…

[loaded] - a running job

[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)

[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.


User login items:

Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.

These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.


3rd Party Preference Panes: & Internet Plug-ins:

/Library/PreferencePanes/ and ~/Library/PreferencePanes/

/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/

Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions.


Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.

Don't forget to also update Safari's extensions in it's preferences (if you have any).


Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mavericks running out of "Application Memory" with 32 GB of RAM

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