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OS X Mavericks installations fails after reboot, stuck. Safe mode does not help

13854 Views 33 Replies Latest reply: Jan 18, 2014 5:44 PM by OrnotBitwise RSS Branched to a new discussion.
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patrick.weichmann Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 23, 2013 11:39 AM

Quick Summary: Installation of Mavericks gets stuck after reboot, no safe mode boot, only recovery console works.

 

 

Update:  Currently following procedure http://support.apple.com/kb/TS2570?viewlocale=en_US

 

 

I have upgrade 4 out of my 5 machines, but the most important iMac 27" mid 2010 went through with the installation and then got stuck on a grey screen with the apple logo and a spinning wheel for 6 hours.

 

A few restarts did not help.

 

Started from recovery a new download and install. But it ended up in the same end.

 

  • Trying safe mode/boot, but does not finish
  • Going back to recovery and try repair disk, does not help
  • Going to recovery using terminal resetpassword and then setting the permissions for all login accounts back, no good.
  • Going to recovery and using terminal to check /var/log of the mounted Macintosh HD.
    • log shows at the end "The installation was successfull"
  • System.log shows
    • com.apple.kextd: Failed to send personalities to the kernel.
    • Error: Couldn't send kext personalities to the IOCatalogue.
    • Exited with code: 71
    • Throttling respawn: Will start in 8 seconds.
  • Resetting NVRAM/PRAM and reboot, waiting so far stuck but I still hear some disk activity, waiting a little bit longer.

 

 

 

Any help?

  • Kappy Level 10 Level 10 (220,980 points)

    1. Intel-based Macs: Resetting the System Management Controller (SMC).

     

    2. Repair the Hard Drive and Permissions - Lion/Mountain Lion

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

    3. Re-download and reinstall Mavericks.

  • Kappy Level 10 Level 10 (220,980 points)

    Outdated in what way, exactly. If it is I can't fix it if you don't tell me where it needs fixing.

  • Kappy Level 10 Level 10 (220,980 points)

    Do you have a Recovery HD from your previous systems?

     

    Boot Using OPTION key:

     

      1. Restart the computer.

      2. Immediately after the chime press and hold down the

          "OPTION" key.

      3. Release the key when the boot manager appears.

      4. Select the desired disk icon from which you want to boot.

      5. Click on the arrow button below the icon.

     

    Look for another Recovery HD, although you need the OS 10.9 one if it's available. If it's not, then you will need to start over from scratch by erasing the drive then reinstalling 10.9.

     

    Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch

     

    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Erase the hard drive:

     

      1. Select Disk Utility from the main menu and click on the Continue button.

     

      2. After DU loads select your startup volume (usually Macintosh HD) from the

          left side list. Click on the Erase tab in the DU main window.

     

      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on

            the Security button and set the Zero Data option to one-pass. Click on

          the Erase button and wait until the process has completed.

     

      4. Quit DU and return to the main menu.

     

    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible

                because it is three times faster than wireless.

  • Kappy Level 10 Level 10 (220,980 points)

    Use a an archive and install and then the erase install. But the download is not yet finished.

     

    There is no such installer option. Hasn't been since Leopard.

  • Kappy Level 10 Level 10 (220,980 points)

    There is no Archive and Install option. The installer does not perform and archive and install. What it does is quite different.

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