Previous 1 2 Next 25 Replies Latest reply: Apr 30, 2015 7:35 PM by krisntokyo
rissachai Level 1 (0 points)

I updated my iOS last night to 7.0.3, today i can't connect to wifi. All my other devices and laptop are connected to this same network but i can't join on my phone.

iPhone 5s, iOS 7.0.3
  • Robertzamora19 Level 3 (575 points)

    Try resetting the network settings

    settings> general>reset> network settings.

    Your iPhone will reboot for about 10 seconds.  after try going to wifi and connecting to your wifi. That should fix the problem.

  • rissachai Level 1 (0 points)

    Thanks for replying so quickly!


    I just tried this and it still doesn't work. Any other suggestions?

  • Robertzamora19 Level 3 (575 points)

    Did the previous versions work before iOS 7.0.3?

  • rissachai Level 1 (0 points)

    I got this phone about 2 weeks ago so i think i've only been using 7.0.2? and everything was perfect until the newest update.

  • Robertzamora19 Level 3 (575 points)

    Try this:


    Turn off and on your router and then try to connect the wifi again. If that doesnt work reset the netwoek settings. Sometimes it works resetting the network settings more than once. I usually do it twice if the 1st one didnt work.


    The next option is to restore the phone and just have icloud on. If you back it up the bug will travel to the backup and be in there. So lets just say you back it up and restore from back up. The bug will then travel from your computer to your ipad. Causing the problem to reappear.

  • KennyLogIn Level 1 (5 points)

    Heya risch, what follows are two experiences both I my brother had with this problem. It seems this issue is so widespread that two people can have bought thier iphone from different sources and have the exact same issue, with varying outcomes.


    Worst case first, my brothers iphone. He updated to 7.0.2 and found he just couldnt connect his wi-fi. He was terrified of losing all his (over 1000) contacts so he decided to take his phone in to the local Telstra (Australia) outlet. The guys there tried all sorts of things and finally conceeded and sent the phone back to Apple. Apple to their credit did not question or quibble, they sent out a likley refurb'd or new iphone 4s to my brother then next day.


    My issue (now solved) was about the same, though I had just updated to 7.0.3, I just could not get wifi to connect. Finally I decided to delete our homes wifi connection from my iphone ie: "Forget Network", then with the details taken off my computer and ipad I rejoined our home network and simply punched in our network password and bang!. It worked.

  • rissachai Level 1 (0 points)

    I've tried the "forget network" thing multiple times but to no avail. I've figured out what the problem is though. It's only WPA-2 connections that my phone cannot connect to. Whenever I'm in a place with WEP, WPA or open connections the Wi-Fi works just fine. I'm not sure if this will get fixed with updates or if I should bring this problem to Apple, however..

  • KennyLogIn Level 1 (5 points)

    ****, that's too bad riss. Yeah maybe wait for the next update and go from there...hey, if you are able get it to Apple for them to sort out, they seem quite good about it.


    good luck my friend!

  • rissachai Level 1 (0 points)

    Yeah I'll just see with the next update. Thanks for all the help!

  • Verk Level 1 (0 points)

    Wow!  Just moved from Razr to 5S.  Kept getting pestered about 7.0.3 update, so I relented.  Well, wifi no longer works.  Apple should have stopped this update as soon as issues were reported.  We shouldn't have to pay for data charges until this issue is resolved.  Tell AT&T to call Apple for payment.


    Seriously, how the **** can I fix this?  Already tried resetting network settings on phone.


    Back to my rant.  Wifi is pretty significant functionality on smartphones.  Fix it!

  • Verk Level 1 (0 points)

    Can't believe this is a coincidence.


    I run on Cisco Meraki wifi.  When I evaluated my infrastructure, my AP, switch, and appliance had lost connection to cloud.  I rebooted everything including Verizon modem.  All is well now.


    Thought I had seen it all when my AppleTV while resting on set top box was shutting down house wireless.


    May need to buy spectrum analyzer for house.

  • rissachai Level 1 (0 points)

    Maybe you have the same problem as me! Have you tried to enter wifi networks besides your home's? If your home wifi has WPA-2 security, that might be the problem. Try setting it to WPA instead and see if it works. I live in a houseshare for school so I can't really call and tell the landlord to lower their wifi security settings..

  • ellensu Level 1 (0 points)

    My Iphone 5 and mini ipad won't recognize my network password after I updated to 7.0.3. My other two devices an Iphone 4s and regular ipad were not updated and they connect perfectly to my wifi network. None of the resets have worked...don't know what else to do...must be a bug in the 7.0.3 update...what can be done to restore my two devices?

  • rissachai Level 1 (0 points)

    If lowering your security settings on your wifi doesn't work, I guess waiting for the next update is the best bet..

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