Preview broken with Mavericks?

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Level 1

44 points

Preview broken with Mavericks?

Pretty simple issue here, I can't scroll in Preview after upgrading to Mavericks. When I try to scroll down using the track pad on my MBPro (15", 2012 model) I get to the top of page 2 and it just doesn't budge after that. It won't let me scroll up or down. If I just let it sit a while, I sometimes get some scrolling with major stuttering, but it freezes again after a short while. The behaviour leads me to think it's some sort of memory problem(?)

Anyone else experiencing this issue?

** Updated **

Seems to be affecting the 'Continuous Scroll' option the most, but it's also affecting the 'Single Page' and 'Two Pages' scrolling option also.

Message was edited by: Lloyd Deane

MacBook Pro, OS X Mavericks (10.9), 8GB Ram

Posted on Oct 23, 2013 4:25 PM

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Answer 1

Old Toad

Level 10

207,409 points

Oct 23, 2013 4:32 PM in response to Lloyd Deane

I don't have that problem with a Magic Mouse and an iMac running Mavericks. Check the trackpad's preferences to see if changing them will make a difference. Or delete the trackpad's preference file (don't know what it would be called) and try again.

OT

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Answer 2

Lloyd Deane Author

Level 1

44 points

Oct 23, 2013 4:39 PM in response to Old Toad

Hmmm. The trackpad is working fine in all my other applications (Apple and third party) so I doubt it's a track pad issue.

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Answer 3

Lloyd Deane Author

Level 1

44 points

Oct 23, 2013 4:45 PM in response to Lloyd Deane

The scrolling works fine in the sidebar when thumbnails are selected, so the srolling problem seems to be isolated to the main Preview window.

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Answer 4

Old Toad

Level 10

207,409 points

Oct 23, 2013 4:47 PM in response to Lloyd Deane

Log into another user account on your Mac and see if the problem is repeated there.

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Answer 5

Old Toad

Level 10

207,409 points

Oct 23, 2013 4:50 PM in response to Old Toad

I don't have anywhere as many video clips as you but don't have that problem.

Are you able to export smaller batches at a time?

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Answer 6

Lloyd Deane Author

Level 1

44 points

Oct 23, 2013 5:33 PM in response to Old Toad

The problem is not present when I'm using my guest account. What does this mean?

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Answer 7

Old Toad

Level 10

207,409 points

Oct 23, 2013 6:01 PM in response to Lloyd Deane

Try the following:

1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your

User/Home/Library/ Preferences folder.

2 - delete iPhoto's cache file, Cache.db, that is located in your

User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).

or with Lion and Mt. Lion delete the contents the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder.

3 - reboot, launch iPhoto and try again.

NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.

If you're running Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

where you can check the Show Library Folder checkbox.

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Answer 8

Lloyd Deane Author

Level 1

44 points

Oct 23, 2013 6:15 PM in response to Old Toad

Thanks, but my issue is with Preview. Are you suggesting that getting rid of the iPhoto prefs, cache, etc. will somehow affect the performance of my Preview app?

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Answer 9

Old Toad

Level 10

207,409 points

Oct 23, 2013 7:08 PM in response to Lloyd Deane

Opppppps.😊 No, that was a standard delete preference template I used my mistake. No delete the com.apple.Preview.plist file and see if there's any change.

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