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Install Failed: OS X could not be installed on your computer.

5057 Views 16 Replies Latest reply: Nov 9, 2013 11:57 AM by nightsight RSS
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.Impact Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 23, 2013 6:41 PM

So my Macbook was bought last December 2012. It's specs should be able to run Mavericks.

 

I've downloaded the software already, so far so good.

 

When installation starts, it fails and I get this message:

 

  • "Install Failed: OS X could not be installed on your computer. OS X can't be installed on the disk because a recovery system can't be created. Visit www.apple.com/support/no-recovery to learn more"

 

Now it tells me to go to this page:

 

http://support.apple.com/kb/HT4649

 

Then I find the message above and tells me to go here:

http://support.apple.com/kb/TS3926

 

Then I try the solution in the 2nd link and still the installation fails.

 

Please note that I have a Windows 7 BootCamp Partition that I would as much as possible not delete or reformat as I have too many important stuff there.

 

Any ideas?

MacBook Pro (13-inch Mid 2012), Windows 7, Mac OS X Mountain Lion
  • Kappy Level 10 Level 10 (221,015 points)

    I saw a reference to an Apple bulletin on how to solve the problem if Lion rejects your install AND you have a BootCamp partition.

     

    It seems the issue is that the space at the "bottom" of your available space when Lion installs it's partition is already occupied by BootCamp. The fix was to go into Disk Utility; Select your Hard Drive; Select Partition; Move the bottom of your main partition "up" a bit to create a space for Lion; close Disk Utility; Install Lion; once Lion is successfully installed, go back into Disk Partition and drag the bottom of your main partition back "down" to the bottom of the window.

  • Philly_Phan Level 6 Level 6 (11,010 points)

    My WAG is that you have a HD space limitation.  I've never used Boot Camp so bear with me.  Is there any way that you could back up the contents elsewhere so that you can reformat and repartition?

     

    Edit...

    Kappy was apparently posting the same time as I was.  Try his solution first.

     

    Edit again...

    Just saw your response to Kappy.

  • Philly_Phan Level 6 Level 6 (11,010 points)

    .Impact wrote:

     

    Philly_Phan wrote:

     

    My WAG is that you have a HD space limitation.  I've never used Boot Camp so bear with me.  Is there any way that you could back up the contents elsewhere so that you can reformat and repartition?

    I have an External Hard Drive here but it's currently being used as storage space for some of my media. Is it possible to backup to a partition of an external hard drive?

    I've never done it but it should be possible.  Don't forget that a "partition" acts like a real drive and it is a real drive in every sense of the word except that it shares a physical disc with another drive.

  • Kappy Level 10 Level 10 (221,015 points)

    Works the same for all versions. It's not the OS version that matters, it's creating the space needed for the Recovery HD. But, hey, don't try it if you don't want to. No skin off my nose.

  • Philly_Phan Level 6 Level 6 (11,010 points)

    .Impact wrote:

     

    Philly_Phan wrote:

     

    .Impact wrote:

     

    Philly_Phan wrote:

     

    My WAG is that you have a HD space limitation.  I've never used Boot Camp so bear with me.  Is there any way that you could back up the contents elsewhere so that you can reformat and repartition?

    I have an External Hard Drive here but it's currently being used as storage space for some of my media. Is it possible to backup to a partition of an external hard drive?

    I've never done it but it should be possible.  Don't forget that a "partition" acts like a real drive and it is a real drive in every sense of the word except that it shares a physical disc with another drive.

    Will try that once I get home from University later. Should I back up both OS X and Bootcamp into the hard drive or just one of them? Then reinstall Mountain Lion, then install Mavericks? Did I get that right?

    I don't see any reason why you need to reinstall Mountain Lion.  It's been a long time since I've done any partitioning but, if I remember correctly, you can enlarge the main partition provided that there is no data in the secondary (Boot Camp) partition.  If I'm correct, you'd need to first back up Boot Camp, then erase the original BC partition, then resize the partitions and finally load Mavericks.

  • Philly_Phan Level 6 Level 6 (11,010 points)

    Please note that I am not an expert.  Do NOT do anything unless YOU are comfortable.

  • DJFlakk Level 1 Level 1 (0 points)

    Same computer, same OS, same problem.

     

    I went through absolute **** in upgrading to Mountain Lion, I cannot afford to do it again if I plan to keep my sanity.

     

    I also reviewed both of those useless articles, tried the fixes and they failed to assist. The last time I did this (a few months ago now), it involved multiple backups, creative recovery drives, clean installs and endless Bootcamp issues afterwords.

     

    The upgrade to Maverick worked flawlessly on my work machine but its a real disappointment for it to bomb on my troublesome Macbook Pro.

     

    Please let us know how your progress goes, I can share the angry-log of experiences I started writing during my last process if it might help.

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