Some of my music is missing after upgrading to Itouch 5, how can I get it back without buying it again?, Some of my music is missing after upgrading to Itouch 5, how can I get it back without buying it again?

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Some of my music is missing after upgrading to Itouch 5, how can I get it back without buying it again?, Some of my music is missing after upgrading to Itouch 5, how can I get it back without buying it again?

I got a Itouch 5 not long ago and after syncing my music to it I realized that a lot of my songs were missing. I thought that maybe they just didn't sync properly but when I check my Itunes library the songs aren't there at all. I go to the Itunes store to see if they've been purchased but it hasn't. The strange thing is the songs that are missing are on my Itouch 4 but nowhere else. Why has this happened and what can I do to fix it?

Posted on Oct 23, 2013 6:56 PM

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Answer 1

sheila_m.

Community Specialist

Oct 26, 2013 9:18 AM in response to jlake03

Hello jlake03,

It sounds like you are not able to locate some of your purchased songs on your iPod touch (5th generation) or iTunes on your computer.

First, I recommend checking to see if you are signed in with the Apple ID you used to purchase these songs under Settings>iTunes & App Stores on your iPod touch. If you are not signed in with the correct Apple ID, follow the steps in this article to change the signed in Apple ID:

iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/ht1311

Once you are signed in with the correct account, you can use the steps in this article to download the purchased music:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519

If you are still not able to locate the songs, you can report an issue with these purchases using the steps in this article:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/ht1933

Best,

Sheila M.

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