facetime keeps failing
i am on my macbook and my facetime calls keep failing. it also won't let me log back in...is anyone else having this issue?
User profile for user:
sheila_m.
User level:
Community Specialist
Hello msdivachele,
Sorry to hear that your FaceTime calls are failing. I recommend following the steps in the article below for an issue like this:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Alternatively, if you are getting the message "An internal FaceTime error occurred" when trying to open FaceTime, I recommend this article:
OS X: "An internal FaceTime error occurred" alert after clicking FaceTime icon in the Dock
http://support.apple.com/kb/TS4457
Thank you for using Apple Support Communities.
Best,
Sheila M.