-
All replies
-
Helpful answers
-
Jun 10, 2014 1:54 PM in response to Csound1by camisanint,With the only internet navigator that doesn´t have problem is with chrome. But everytime I use firefox or safari the message appears, and I need firefox because chrome doesn´t open the pages I need I don´t know why.
-
Jun 10, 2014 1:59 PM in response to camisanintby Csound1,Have you tested without Chrome installed.
-
Jun 10, 2014 2:14 PM in response to Csound1by camisanint,Nop, I haven´t. Will it make a difference? Its the only one working.
-
Jun 10, 2014 2:19 PM in response to camisanintby Eric Root,Memory Clean just makes it worse because it is using RAM to run.
-
Jun 10, 2014 2:22 PM in response to camisanintby Csound1,It's a test, we'll see if it makes a difference.
And, download a copy of Etrecheck, run it and post the report here.
-
Jun 10, 2014 2:24 PM in response to Eric Rootby Csound1,Eric Root wrote:
Memory Clean just makes it worse because it is using RAM to run.
And by emptying operating caches it will slow the computer down until the caches are refilled, leaving the Mac in the same state it was before all that time wasting.
-
Jun 10, 2014 3:08 PM in response to Csound1by camisanint,here is the report:
EtreCheck version: 1.9.11 (43) - report generated June 10, 2014 at 5:06:23 PM GMT-5
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:44:28
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (35.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) Support
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) Support
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Startup Items:
PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.rim.BBDaemon.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
VMware Fusion Start Menu
Dropbox
USBOverdriveHelper
PenTabletDriver
Google Drive
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions:
Dashlane: Version: 2.4.0.56001
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
103% firefox
10% mds
8% P72E3GC48.com.dashlane.DashlaneAgent
2% WindowServer
1% fontd
Top Processes by Memory:
5.17 GB firefox
180 MB Finder
147 MB WindowServer
49 MB Microsoft Excel
29 MB mds
Virtual Memory Information:
28 MB Free RAM
3.26 GB Active RAM
3.24 GB Inactive RAM
1008 MB Wired RAM
5.60 GB Page-ins
31 MB Page-outs
-
Jun 10, 2014 3:16 PM in response to camisanintby Csound1,Do you use a Blackberry?
And remove all of these from the login items, they can be put back and checked one by one, later.
User Login Items:
VMware Fusion Start Menu
Dropbox
USBOverdriveHelper
PenTabletDriver
Google Drive
-
Jun 10, 2014 3:32 PM in response to Csound1by camisanint,I removed google drive and dropbox. I don´t find the others.
No I don´t have blackberry.
-
Jun 10, 2014 3:39 PM in response to camisanintby Csound1,You have a lot of Blackberry stuff running, look in your report, everything with BB or the name Blackberry is a potential problem and you don't even need it?
Was this a used Mac? or did you ever have a BB?
USBOverdrivehelper is a 3rd party driver for a non Apple mouse or keyboard, do you have a mouse or keyboard not made by Apple?
There is also a tablet driver, PenTablet, do you use a tablet?
And finally are you running Windows on your Mac?
-
Jun 10, 2014 3:48 PM in response to Csound1by camisanint,I bought the mac new. I used to have a blackberry, but I don´t need it now. Do I only desinstall the app?
The USBOverdrivehelper is for the pen tablet I use that is not apple. I can´t desinstall that ones.
I do run windows but in the VMware Fusion App that is closed right now.
I have been using this computer with these configurations and applications for more than a year. It just start presenting problems after the OS X Maverick 10.9.3 upgrade I did yesterday. Before that, it was just fine.
-
Jun 10, 2014 4:00 PM in response to camisanintby dianeoforegon,The issues could be a blessing in desguise since it's showing files that are using resources that you no longer use.
Try running the combo updater to refresh your files. This has helped other users with this last update.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
Combo updaters will install on the same version as they're applying--no need to roll back or do a clean install. So if you think you've got a borked 10.8.4 install from a regular update, just run the 10.8.4 Combo Updater on that system.
"Delta" updaters can only take you from one version to the next. For example: 10.9.1 to 10.9.2. If somehow the 10.9.2 is missing something it should have, and that something isn't changed between 10.9.1 and 10.9.2 it will still be stale after the delta update.
-
Jun 10, 2014 4:11 PM in response to camisanintby Csound1,The BB software has a history of problems (and I do not think there is a Mavericks version at all). You must remove it. Go to Blackberrys site and look in the support section for the correct removal method. Dragging it to the trash may not be correct.
Do that first.
-
-
Jun 10, 2014 4:06 PM in response to dianeoforegonby camisanint,I´ll do this, thank you.
As soon as I finish I tell you and CSound1 how it goes.