OS X Mavericks (10.9): Why MS PowerPoint will not go into FULL screen mode?

Hi All

I chose to double whammy myself and buy a brand new Macbook Air (yes, dead sexy) AND update to Mavericks - all before delivering a course where I needed Powerpoint to work! The Powerpoint issues described were precisely those as noted.

To fix the initial crashing when going into Presentation mode (dual displays) - updating Powerpoint / office 2011 via the Help, Check for Updates menu option worked. I'm now at 14.3.8. It's taken a few updates to bring me to that current release.

I was still experiencing the situation that a bit of mouse activity on the external display would shutdown the presentation mode and bring up the editing window - and I couldn't get back into Presentation mode without restarting PP and reopening the presentation.

The tip I just read from xzhang-mech regarding turning off the menu bar for the second display appears to have fixed the second issue. I never had that feature / or had it enabled on my earlier Macair.

Ah, the joys of living on the leading edge ;-)

Thanks for the tip but I have the latest Office update (ppt 14.3.8) and I still have the same problem.

Ah, that sounds like ot might work. I noticed that it depends on which display is carrying the dock. Thanks for the tip.

1) Run any office program (Word, Excel, PowerPoint)

2) At the top click on Help

3) Next Click on Check for The Updates

4) Let the update run through, and bam ISSUE RESOLVED!

That worked for me, but I'm running 14.1 (110310) instead of 14.3.8.

I don't know why the update was to 14.1 and not to 14.3.8 (maybe because I'm using Office in spanish?) but since I did the update the full screen mode works for me.

Also I'm using dual monitor, and I tested it duplicating screen and with separate displays. Everything is ok to me (at least I can get the screen with the previews, timer, etc... and change between it and the main screen).

There are some people running 14.3.8 without solution, I don't know what could be the difference between those two updates.

I'm wondering if the over emphasis on 4.1 v 4.3.8 is causing some grief for folks. Different versions of Office for Mac (2011) due to language elements may indeed exist.

I think 2 key activities have shown to work:

1) Ensure your Office is updated to the latest version AVAILABLE to YOU. This is easily accomplished via the Help, Check for Updates menu from inside any of the Office programs.

2) Appreciate that with Mavericks, the enhanced screen sharing functionality can cause dramas with the Powerpoint Presenter View / Dual Display action. Turning off the DOCK on external display has brought joy - I've been using the setup now all morning long and absolutely no more issues with the combination.

Cheers,

Cynthia

Yes Cynthia I think you have hit the nail on the head...

(update 14.1.0)

you can download here: http://www.microsoft.com/en-us/download/details.aspx?id=17198

this update resolved my problem.

Me too! The update resolved my problem. Should have looked here before I uninstalled Office. I thought if I uninstalled it would work again. Anyway thanks guys! 🙂

Like xzhang-mech, I had updated to MSW/PPT 14.3.8, and my laptop connected to a video projector did not run PPT presentations in the presentation mode correctly. The behavior is confusing. It ran for a couple of slides okay, but when I used my mouse to advance the presentation (I had been using the arrow keys), the ppt shut down and went to the desktop, and there was no menu bar. If I clicked on the desktop, the presentation resumed, but then it would go back to the desktop when I moved the mouse. Very strange. Unclicking "Displays have separate spaces," as suggested by xzhang-mech seems to have fixed the problem. Clearly it's a bug, but it's an easy one to work around. This all happened during a classroom presentation, so my students had a good laugh at my confusion and annoyance. Thank goodness for the Apple discussion forums!

Hey All, Im having the same issue, only for me it crashes as soon as it boots, I also have Parallels installed with Windows 7 / Office 2010 windows installed only as a custom install to use Microsoft Access.

For me any office app that opens, it comes up witht the splash screen to continue then crashes out with the below error messages.

Anouther note I have used mac cleaner to remove and reinstall with the same issues right after install.

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-01-27 07:54:12 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.2.0.120402

Crashed Module Name: libobjc.A.dylib

Crashed Module Version: unknown

Crashed Module Offset: 0x000044a7

Blame Module Name: WLMUser

Blame Module Version: 14.3.9.131030

Blame Module Offset: 0x00014c28

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

Thread 0 crashed:

# 1 0x98e7c4a7 in _objc_msgSend + 0x00000017 (libobjc.A.dylib + 0x000044a7)

# 2 0x93c79c05 in _CFBasicHashFindBucket + 0x00000995 (CoreFoundation + 0x0000ac05)

# 3 0x93c79235 in _CFDictionaryGetValue + 0x00000065 (CoreFoundation + 0x0000a235)

# 4 0x90b5ab61 in __GetHIViewWrapperParentForNode + 0x00000033 (AppKit + 0x00911b61)

# 5 0x90280f61 in -[NSView(NSPrivateHLTBSupport) _boundToHIView] + 0x00000070 (AppKit + 0x00037f61)

# 6 0x902807ec in -[NSView visibleRect] + 0x000000CF (AppKit + 0x000377ec)

# 7 0x903cf19f in ___22-[NSView viewWillDraw]_block_invoke + 0x0000004D (AppKit + 0x0018619f)

# 8 0x903cee53 in -[NSView viewWillDraw] + 0x00000406 (AppKit + 0x00185e53)

# 9 0x903cda82 in -[NSView _sendViewWillDrawInRect:clipRootView:] + 0x0000052E (AppKit + 0x00184a82)

# 10 0x90a7563e in -[NSView displayIfNeededInRectIgnoringOpacity:] + 0x000001C3 (AppKit + 0x0082c63e)

# 11 0x90b5def7 in _HICocoaViewEventHandler + 0x00002333 (AppKit + 0x00914ef7)

# 12 0x94f6eeb9 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4eb9)

# 13 0x94dc264f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000864f)

# 14 0x94dc1968 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007968)

# 15 0x94dc17e0 in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000077e0)

# 16 0x94ddb684 in HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 0x000001CA (HIToolbox + 0x00021684)

# 17 0x94e9dfae in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x00000310 (HIToolbox + 0x000e3fae)

# 18 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 19 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 20 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 21 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 22 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 23 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 24 0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

# 25 0x94e9d494 in HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 0x0000037A (HIToolbox + 0x000e3494)

# 26 0x94e9d0ce in HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 0x00000054 (HIToolbox + 0x000e30ce)

# 27 0x94e9d073 in HIView::Render(unsigned long, CGContext*) + 0x0000002D (HIToolbox + 0x000e3073)

# 28 0x94dd9f7a in WindowData::PrepareForVisibility() + 0x000000B0 (HIToolbox + 0x0001ff7a)

# 29 0x94dd8d67 in __ShowHideWindows + 0x00000163 (HIToolbox + 0x0001ed67)

# 30 0x950a65a1 in _ShowWindow + 0x0000004F (HIToolbox + 0x002ec5a1)

# 31 0x04cd3c28 in _AfxShowWindow + 0x000006F8 (WLMUser + 0x00014c28)

# 32 0x04cd05b9 in _GetWindowRect + 0x00000FC7 (WLMUser + 0x000115b9)

# 33 0x04ccee26 in _EndDeferWindowPos + 0x00000900 (WLMUser + 0x0000fe26)

# 34 0x04cd37e1 in _AfxShowWindow + 0x000002B1 (WLMUser + 0x000147e1)

# 35 0x001d6f04 in __mh_execute_header + 0x00146F04 (Microsoft Word + 0x00146f04)

# 36 0x001c70b9 in __mh_execute_header + 0x001370B9 (Microsoft Word + 0x001370b9)

# 37 0x001c6ecc in __mh_execute_header + 0x00136ECC (Microsoft Word + 0x00136ecc)

# 38 0x000b9bad in __mh_execute_header + 0x00029BAD (Microsoft Word + 0x00029bad)

# 39 0x00093375 in __mh_execute_header + 0x00003375 (Microsoft Word + 0x00003375)

# 40 0x04d8dc85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)

# 41 0x00092ac5 in __mh_execute_header + 0x00002AC5 (Microsoft Word + 0x00002ac5)

# 42 0x00092a76 in __mh_execute_header + 0x00002A76 (Microsoft Word + 0x00002a76)

X86 Thread State:

eax: 0x7b5a85b0 ebx: 0x93c8e3ee ecx: 0x90cf7396 edx:0x00000003

edi: 0x7b795880 esi: 0xa10c71c4 ebp: 0xbff6bf18 esp:0xbff6bef8

ss: 0x00000023 eip: 0x98e7c4a7 cs: 0x0000001b ds:0x00000023

es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010202

Thread 1:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx:0x93331046

edi: 0x97752c69 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 2:

# 1 0x93331992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)

# 2 0x99cec556 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003556)

X86 Thread State:

eax: 0x00000171 ebx: 0xb00926a0 ecx: 0xb009267c edx:0x93331992

edi: 0xb00926a0 esi: 0x99cec7dd ebp: 0xb00926f8 esp:0xb009267c

ss: 0x00000023 eip: 0x93331992 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286

Thread 3:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00001207 ecx: 0xb0114f9c edx:0x93331046

edi: 0x97752c69 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 4:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00001713 ecx: 0xb0196f9c edx:0x93331046

edi: 0x97752c69 esi: 0xb0197000 ebp: 0xb0196fc8 esp:0xb0196f9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 5:

# 1 0x93330b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

# 2 0x99dbce66 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007be66)

# 3 0x027c5992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)

# 4 0x027c505e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)

# 5 0x027c4fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)

# 6 0x027c6586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)

# 7 0x977515fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 8 0x97751485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 9 0x97756cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e ebx: 0xb0218ad8 ecx: 0xb0218a6c edx:0x93330b76

edi: 0x99dbcf8e esi: 0xb0218ad0 ebp: 0xb0218ab8 esp:0xb0218a6c

ss: 0x00000023 eip: 0x93330b76 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 6:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00006e03 ecx: 0xb029af9c edx:0x93331046

edi: 0x97752c69 esi: 0xb029b000 ebp: 0xb029afc8 esp:0xb029af9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 7:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00007003 ecx: 0xb031cf9c edx:0x93331046

edi: 0x97752c69 esi: 0xb031d000 ebp: 0xb031cfc8 esp:0xb031cf9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 8:

# 1 0x93330b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

# 2 0x97415641 in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x0009a641)

# 3 0x022b44d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)

# 4 0x973e7f2e in -[NSThread main] + 0x0000002D (Foundation + 0x0006cf2e)

# 5 0x973e7e86 in ___NSThread__main__ + 0x00000592 (Foundation + 0x0006ce86)

# 6 0x977515fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 7 0x97751485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 8 0x97756cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e ebx: 0xb039e4d8 ecx: 0xb039e43c edx:0x93330b76

edi: 0x99dbcf8e esi: 0x00000000 ebp: 0xb039e488 esp:0xb039e43c

ss: 0x00000023 eip: 0x93330b76 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 9:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x0000963f ecx: 0xb0420f9c edx:0x93331046

edi: 0x97752c69 esi: 0xb0421000 ebp: 0xb0420fc8 esp:0xb0420f9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 10:

# 1 0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00009703 ecx: 0xb04a2f9c edx:0x93331046

edi: 0x97752c69 esi: 0xb04a3000 ebp: 0xb04a2fc8 esp:0xb04a2f9c

ss: 0x00000023 eip: 0x93331046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Loaded modules:

0: Microsoft Word (14.2.0.120402 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word

1: mbukernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel

2: MicrosoftSetupUI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI

3: MicrosoftComponentPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin

4: Netlib (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib

5: MicrosoftOLE (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE

6: MicrosoftOLEAutomation (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation

7: merp (2.2.4.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp

8: MSXML (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML

9: MicrosoftOffice (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice

10: OfficeArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt

11: MicrosoftOleo (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo

12: MicrosoftMathFont (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont

13: MicrosoftChartPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin

14: MicrosoftPTLS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS

15: MsgrLibClient (8.0.0.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient

16: MBURibbon (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon

17: MViewLib (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib

18: WLMUser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser

19: WLMGraphicsDevice (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice

20: WLMKernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel

21: Gfx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx

22: SmartArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt

23: MicrosoftCloudServices (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices

24: mbustrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings

25: mbulocale (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale

26: wlmstrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings

27: CocoaUI (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI

28: MicrosoftOfficeDRM (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM

29: ThreadPool (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool

30: MicrosoftMenuLibrary (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary

31: StdUrlMoniker (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker

32: Uniscribe (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe

33: mbuinstrument (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument

34: WinCrypto (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto

35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

36: molc (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc

37: mbunamedstrings (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings

38: CocoaTooltipParser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser

39: DocEx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx

40: WinHttp (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp

41: MicrosoftCredui (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui

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242: InternetAccounts (210 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

243: libiconv.2.dylib: /usr/lib/libiconv.2.dylib

244: AppContainer (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r

245: TrustEvaluationAgent (25 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

246: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

247: FaceCore (3.0.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

248: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib

249: AppleSRP (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP

250: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib

251: libauto.dylib: /usr/lib/libauto.dylib

252: AOSNotification (760.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication

253: CoreUtils (190.4 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

254: Apple80211 (900.47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

255: libc++.1.dylib: /usr/lib/libc++.1.dylib

256: libCoreStorage.dylib: /usr/lib/libCoreStorage.dylib

257: libdispatch.dylib: /usr/lib/system/libdispatch.dylib

258: Sharing (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

259: SystemAdministration (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration

260: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib

261: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib

262: libbsm.0.dylib: /usr/lib/libbsm.0.dylib

263: ApplePushService (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService

264: CoreAUC (6.22.08 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

265: CoreVideo (117.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

266: QuickTime (2826.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

267: IDS (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

268: IMCore (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore

269: libcups.2.dylib: /usr/lib/libcups.2.dylib

270: libquarantine.dylib: /usr/lib/system/libquarantine.dylib

271: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

272: SecCodeWrapper (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

273: PrintCore (428 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

274: Cocoa (20 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

275: libdyld.dylib: /usr/lib/system/libdyld.dylib

276: AOSKit (176 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

277: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

278: Backup (1.5.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

279: PDFKit (2.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

280: libvDSP.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

281: libAVFAudio.dylib: /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib

282: NavigationServices (215 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

283: libLAPACK.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

284: Heimdal (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

285: DisplayServices (360.8.14 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

286: CoreMediaIO (4544 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

287: DiagnosticLogCollection (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection

288: SpeechSynthesis (4.6.2 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

289: AppleSystemInfo (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

290: ImageCaptureCore (5.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

291: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

292: libxml2.2.dylib: /usr/lib/libxml2.2.dylib

293: liblaunch.dylib: /usr/lib/system/liblaunch.dylib

294: Metadata (800.12.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

295: DiscRecording (8000.4.6 Reg=English Loc=0x0000: /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

296: libxslt.1.dylib: /usr/lib/libxslt.1.dylib

297: DirectoryService (173.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

298: MediaToolbox (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

299: ViewBridge (46 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

300: libpam.2.dylib: /usr/lib/libpam.2.dylib

301: libremovefile.dylib: /usr/lib/system/libremovefile.dylib

302: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

303: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

304: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

305: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information

Operating System: Mac OS X 10.9.1 (Build 13B42)

CPU: Intel Core Duo, Number: 8, Speed: 2147 MHz

gestaltPhysicalRAMSizeInMegabytes err = 0, result = 16384 MB

gestaltSystemVersion err = 0, result = 0x1091

Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:

Error Reporting UUID: C5469DC0-2B2E-43ED-94F9-5C830D1CBD67

Time from launch: 0 hours, 0 minutes, 7 seconds

Total errors on this client: 15

Interesting ... but how do you turn off the DOCK on the external display?

ccp

I just read the whole discussion...

I found an easy solution since I work with lots of presentations and I have the same problem several times during these last months.

First, yes it is obvious that is a problem of MS Office, and is related to the last updates.

Second, yes you can decide to edit the option in the mission control but for me this is loosing functional things about the usage of programs, specially because presenting is not the only thing you do and when you just use 2 screens is better having the bars in both of them, this allow you to work faster.

Third, also it works with no problem if you put the bar menu over the second screen, however this is not useful because then all the things you don't like to show to the audience are in the screen that is with them.

In the end what I try, test in several macbooks and works fine, was simply moving the powerpoint presentation that you where about to show to the second screen, and when it is there launch the presentation. (shift+cmd+intro) It works perfect and you don't need to change anything.

This is something that our friends of MS must fix, but as they are slow, maybe in a couple of years pressing the button won't be a problem.

Works for me, hope it does for you!

This is driving me bananas. No, updating the program did not work. Reinstalling and then updating again did not work. I don't have two screens - well, I have my Mavericks-running (10.9.5) mac hooked up to a smartboard, but that basically mirrors what's on my screen, rather than being a separate space. And anyway - even when the smartboard is off - same problem.

Powerpoint (14.4.4) crashes every.single.time I enter full-screen presentation mode. Which wastes my time, my students' time, and interfere's with my reputation as the hip tech-savvy teacher in the building.

This has been going on ever since I upgraded to Mavericks.

Bananas.