Previous 1 2 3 4 5 Next 65 Replies Latest reply: Apr 4, 2016 4:05 PM by Lawrence Finch Go to original post
  • Kranthi_Kiran Level 1 Level 1

    ya recently i brought a cable from ebay .but i use the same cable for my ipad mini .

    do you think that can really create the problem?

     

    i still doubt it is a firmware issue .how can we update firmware ..jst want to chk?

  • gsmhelper Level 1 Level 1

    the circuit diagram is same on ipad but the circuit flow is not same

    what is your ios?you can see in settings ,about

  • Kranthi_Kiran Level 1 Level 1

    it is IOS 7.1.1  (11D201)

    iphone 5s 16Gb

  • ShawVicDaas Level 1 Level 1

    Its the Power Rating of the Charge Adapter that matters not the USB-Lightning Cable.

    Anyways after reading your issues, its evident that your iPhone 5s has a hardware defect.

    Please do not tamper with it further, to avoid deteriorating the device.

    Simply contact your nearest 'MacIntel Solutions' who will replace your iPhone for free.


     

    Message was edited by: ShawVicDaas

  • Kranthi_Kiran Level 1 Level 1

    Thanks . I will go to the nearest outlet and let them know the issue .

    Thanks once again

  • KDK1969 Level 1 Level 1

    Hi palmer999

     

    have you had any luck? I have exactly the same problem (10% drain in airplane mode after laterst IOS update) and was wondering whether you managed to fix it.

  • kb1509 Level 1 Level 1

    Hey KDK1969,

    I was able to get a completely new handset from Apple last week!

    I was previously on the phone with apple support for an hour a few days before i came into the store as well.

    I told them my problem and they were quite hesistant but still gave me a new phone.

  • KDK1969 Level 1 Level 1

    That is excellent.

     

    I may have to go down that route that as well - I have tried everything and it still drains at 10% per hour even in airplane mode. It is quite annoying as up to ios 7.1.1 battery life was fantastic.

  • kb1509 Level 1 Level 1

    I completely agree!!!

    I am more than happy, but like I said the people at the store were very hesistant/not happy to give me a new phone.


    Just talk to an advisor on the phone, they were a great help. I had been upgraded to talking to a Senior Analyst as well. The told me all this stuff i know about how to reduce battery life, and then i told them my battery still drains in airplane mode overnight, they were like you should head into an Apple Store.

     

    I probably spoke to someone from apple (store, chat and phone all included) a total of 7 times!!!! keep persisting! You can get your phone fixed too!!

  • palmer999 Level 1 Level 1
    expertise.photosformac
    Photos for Mac

    Hi KDK1969, yeah after changing all my settings to reduce battery and still not finding a solution I went back to the Genius Bar for a second time. They could see that our efforts were for nothing and after checking that there was no water damage (there wasn't) they just swapped mine for a completely new iPhone! I was in and out in under 20 minutes. That's what love about Apple Care - no messing about for weeks while you post off your broken phone. The fact that I had to get a replacement in the first place is annoying, but it was delt with well.

     

    So the solution everybody is - change your settings to reduce battery drain. If that doesn't work... go to the Genius Bar!

  • camillopq Level 1 Level 1

    Bought a Samsung Galaxy S4, problem solved! Bye Bye Apple!

  • KDK1969 Level 1 Level 1

    Apple is giving me a new phone free of charge Apple is here to stay with me . Unfortunatelly there are no Apple Stores in Greece and had to go through the channel of the authorised distributor so my down time is sunbstantially more than 20minutes but it's ok.

     

    Using Android again for a few days confirned to me why Apple is so much better !!

  • rogver Level 1 Level 1

    I had the same problem even in airplane mode. When this occurs my iPhone is much hotter then normal. I fixed the problem by resetting my network settings and remove my sim card. Going back to factory settings may also help. After every IOS update this problem occurs on my Iphone 4S. Yes it did happen again with IOS8. It seems to be a hardware issue but it isn't.

  • GeosarGR Level 1 Level 1

    And I thought I was the only  one. It kind of gave me a dense of relief because I felt for a moment that I may have been doing something wrong. Anyway, i also have the iphone 5s 32 gb and at night before i go to sleep (phone fully charged) i turn on flight mode and the battery drops about 40% in 7 hours. During the day, forget about it. It s charged twice. Whether i use it alot or not. I took it to vofafone (greece) and they said they needed to keep the phone for 20 days at least. Thats just crazy. Anyway with the new update i ve monitored my battery usage and the only thing that drains it is low signal 20% and screen %. Now , what i dont get is how the screen uses so much when it s not being used and the background light is really low but also how it searches for signal when it s in fligjt mode

  • TeodorL Level 1 Level 1

    I have the same problem guys! I bought an iPhone 5s 16GB from eBay, and the guy said to me its a battery problem. I have bought a new genuine battery, replaced it, but the problem still persist. In a half a day, the phone's battery will decrease from 100% to 0% without using it. What I can do in this situation? I made a terrible choice, I know, but I like this phone and I want to use it so much.