OVozeh
Level 3 (840 points)

Q: Serious Mail problems

After upgrading to Mavericks, the following has happened with my Mail app :

1. Lost a couple of important folders wtih all messages in them

2. Flagged messages all messed up (wrong counts, for example)

3. Mail headers are there but there is no content in a number of messages

4. "Sent" folder is all messed up, some messages appear, others do not

Is there an immediate fix, so I can recover my previous Mail set up or do we need to wait for Apple to fix this ?

Posted on Oct 24, 2013 12:00 AM

by gjw1980,Solvedanswer
gjw1980 gjw1980
Level 1 (10 points)
A:

OVozeh wrote:

 

After upgrading to Mavericks, the following has happened with my Mail app :

1. Lost a couple of important folders wtih all messages in them

2. Flagged messages all messed up (wrong counts, for example)

3. Mail headers are there but there is no content in a number of messages

4. "Sent" folder is all messed up, some messages appear, others do not

Is there an immediate fix, so I can recover my previous Mail set up or do we need to wait for Apple to fix this ?

I had problems 1 and 3 above (possibly others but didn't notice this). I think I've fixed it by doing the following:

 

From the 'Go' menu > Go to folder > paste in '~/Library/Mail/V2'. This takes you to your mail folder. I had two versions of one of my mailboxes in the mail folder. The incomplete one had a '2' after it's name. The original (pre-Mavericks) mailbox was there with all of the right subfolders. So I dragged the incomplete folder to trash, deleted the '2' from the original folder name, quit and reopened mail, and everything seems ok.

 

I'm a bit of a novice so I offer no guarantees this won't cause other problems. But it's working for me at the moment.

Posted on Oct 28, 2013 7:03 AM

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Q: Serious Mail problems

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  • by mrsfuss,

    mrsfuss mrsfuss Oct 29, 2013 7:36 AM in response to OVozeh
    Level 1 (0 points)
    Oct 29, 2013 7:36 AM in response to OVozeh

    I'm desperate, as my Mail has become an entity I don't recognize. My regular mail is all going to the Junk folder, and when I try to move it to the mailbox it should have gone to in the first place, nothing happens. I just tried the Envelope file moving trick, and now it's importing all my messages ... more than 650,000 of them! I had cleaned out my mailbox prior to installing Mavericks, so where the heck are all these coming from??

     

    I am no whiz at working on the technical aspects of my MacBook pro, by any means. Is there something that can be done here, or should I go into Time Machine before I installed Mavericks and hope for the best? I own a graphic design business and all of it is run through emails. I found messages on my iPhone that were never delivered to Mail on my MacBook, and that just can't happen. H.E.L.P. Please.

  • by toldor,

    toldor toldor Oct 29, 2013 7:55 AM in response to mrsfuss
    Level 1 (35 points)
    Oct 29, 2013 7:55 AM in response to mrsfuss

    650000? WOW. I just had 131000 in there. Does it still work on it? Maybe it tries to index deleted messages too.

  • by mrsfuss,

    mrsfuss mrsfuss Oct 29, 2013 8:23 AM in response to toldor
    Level 1 (0 points)
    Oct 29, 2013 8:23 AM in response to toldor

    it seems to be indexing everything. It's down to 1 hour 30 minutes of time left, which is a relief because it started out telling me it would be more than 40 hours.

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