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All replies
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Helpful answers
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Oct 25, 2013 11:46 AM in response to PlotinusVeritasby Trocafish,No, I never used the WD software. Formatted in OSX and used as storage, nothing else.
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Oct 25, 2013 11:54 AM in response to Trocafishby PlotinusVeritas,WD My Book Studio 2 TB FireWire 800 External Hard Drive
The WD My Book Studio FW includes firmware [the WD Smartware] that cannot be deactivated
If you could (which you dont want to, nor do I blame you) rip the ACTUAL HD out and put it into a HD dock, it would work fine
A HD is a HD, is a HD......theyre all BRICKS. the SATA bridge in that box has some garbageware / firmware on it.
Always been warning people about any HD software or "in box" firmware/trashware.
Ive found other information about this issue elsewhere
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Oct 25, 2013 11:55 AM in response to PlotinusVeritasby Trocafish,Ok.
Have you got any help to give? You being a pro and all.
MacRumours picked it up: http://forums.macrumors.com/showthread.php?t=1660392WD
One of the WD threads: http://community.wd.com/t5/External-Drives-for-Mac/All-data-gone-on-My-Book-Stud io-II/td-p/602387
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Oct 25, 2013 12:04 PM in response to PlotinusVeritasby Trocafish,Ripping out the disc would actually give me the file structure back?
This is the one i've got
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Oct 25, 2013 12:04 PM in response to Trocafishby PlotinusVeritas,Its an option you may be uncomfortable with, which is drive extraction.
Its actually very easy and Ive done it 100 times or more.
after that is requires either a HD dock, or a SATA bridge interface as here:
Rescue tools to use with your extracted HD for data recovery
Ripping out the disc would actually give me the file structure back?
Your files yes. But CONTACT WD FIRST, they may have a patch for this, .......Id never recommened someone crack open a drive that hasnt spent a lot of time tearing down computer hardware.
Thats a last resort for yourself.
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Oct 25, 2013 12:03 PM in response to PlotinusVeritasby idontknownousername,Sorry you're wrong ...
I'm using the MyBook Studio II in Raid 1.
http://support.wdc.com/product/download.asp?groupid=114&sid=62&lang=en
It even says 10.9 support there.. problem is without the Software you don't see the RAID status, thats the only use case.
I rather think this is related to Firewire than the software. Been running the disc via usb for now and so far it works (not a real solution though).
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Oct 25, 2013 12:08 PM in response to idontknownousernameby PlotinusVeritas,Sorry you're wrong ...
I rather think this is related to Firewire than the software.
Sorry, but im right, i MENTIONED the SATA bridge and its firmware.
Firmware and the SATA bridge imcompatability. Doesnt matter which,
The SATA firewire bridge is between the HD and the cable.
There is NOTHING between a computer and external HD (if its working ok) that will cause ANY problem but 2 things:
1. A bad SATA bridge
2. garbageware software to "improve HD performance" etc.
about bad SATA interfaces:>
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
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Oct 25, 2013 12:07 PM in response to PlotinusVeritasby idontknownousername,I did this, but that doesn't help. Seems the paritition table gets corrupted somehow.
I recoverd my files from the original casing. Basically you should get back most of the files, but without really useful names.
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Oct 25, 2013 12:10 PM in response to idontknownousernameby PlotinusVeritas,Im on your side, I feel for you, nobody wants data loss.
In the future avoid the fancy external HD. Simplicity is = divinity in all things.
brick HD + cable + enclosure.
everything else is fluff
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Oct 25, 2013 12:11 PM in response to PlotinusVeritasby idontknownousername,I thought you where referring to the note on the site you posted:
Very Important: Not compatible with New Operating Systems; check the list of supported operating systems below for compatibility before installing.
Anyway, how does this help anybody?
The Drive was working fine before mavericks, it doesn't with mavericks. I guess thats the point.
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Oct 25, 2013 12:11 PM in response to PlotinusVeritasby Trocafish,Ok, I have a dock at work, saved a lot of HD´s when we got rid of the PC's. Cased some of them. No biggie, I agree.
But for now i just do the recovery with disc Drill and disconnect the WD until some solution may come.
My LaCie Firewire -drive is serially connected after the WD and used as a TimeMachine, with no problem. But I disconnected it just in case.
Thought about the firewire-issue that idontknownousername mentioned, but I have no clue..
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Oct 25, 2013 12:15 PM in response to Trocafishby PlotinusVeritas,also, regardless of WD etc, make at least 2 copies of vital data you "dont DARE ever lose"
I dont mean a backup, but a genuine 2-Archives copy stashed away.
backups arent archives, and not to be 'trusted' ever .
Your data is fine on your HD as long as the HD itself is mechanically fine.
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Oct 25, 2013 12:22 PM in response to Trocafishby Trocafish,Second llink in my no2 post was wrong. This is the correct one.
http://community.wd.com/t5/External-Drives-for-Mac/All-data-gone-on-My-Book-Stud io-II/td-p/602387
Also othe ppl trying to get some answers:
" After calling WD numerous times they gave up and asked me to ask Apple what Mavericks does to their raid drive"
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Oct 25, 2013 12:21 PM in response to Trocafishby PlotinusVeritas,The stinker part causing the problem is removed is at 1:52 in this video, ...
the firewire SATA bridge with its unknown firmware
http://www.youtube.com/watch?v=K4ibyRyWXG0
I suspected the WD "utilities" (which is usually the case on all HD software....Seagate also makes some nasty software to "improve" HD use).
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Oct 25, 2013 12:24 PM in response to PlotinusVeritasby putnik,I have heard your message many times by experienced mac users. Erase all proprietary software and reformat for GPT HFS Journaled.
I recently bought a Seagate 1TB drive, sold as a "data" disk. I did not realise the implication that you cannot instal OSX on an MBR format disk, you need GPT. It is only good , in that it would store both PC and MAC data. So maybe check your disk format?
