Q: Mavericks corrupts external hard drive

I am still waiting to hear back from Alex.Chernenko's post...

https://discussions.apple.com/message/23879786#23879786

My guess is that you should try the rebuild/ recover lost partitions first to see if the catalog can then be repaired.

http://www.cleverfiles.com/partition-recovery.html

MY LATEST.

because i had given up on recovering any metadata i had erased and reformatted my studio drive and copied recovered files back to it where i was beginning to sort the files. I noticed the drive was behaving not quite right copying slow, deleting slow and files deleted were not reducing total bites used. This happened also to my duo drive so have contacted WD and they are going to replace both drives under warranty. Have returned both drives to them which they hope to put under microscope.

Here's the strange thing though whilst i was waiting 4 days for return authority from WD i had simply left drives turned off and disconnected. Today befor Fedex picked up the drives i connected the studio drive back up to my imac and  500gb gone AGAIN.    Just a blank drive!     I had used WD uninstall software 2weeks ago .

So what is going on. Did Apple dismiss this problem as not being theirs to soon.

What are the legalities here.?

Check your activity monitor and probably you will find a service from WD running like MyBookservice and remove manually.

spg100

I have uninstalled WD software using uninstaller, but still find wehelper in activity monitor! How do you delete manually?

Thanks

If I remenber well wdhelper it is not relevant to WD software but a process of MacOS.

spg

Thank you. I'm starting to suspect anything and everything with a wd. Not to put the blame only on them. As with many here, I am frustrated by Apple's silence, as Mavericks is surely a big part of the problem.

I found this on macrumors forum, just in case anyone has same question

in response to a question about wdhelper, assuming this person is correct:

"It's a helper tool for performing privileged operations for Wire-lessDiagnosticsSupport.framework

Nothing to worry about as it is a normal and necessary process."

Check for files or folders with "WD", "WesternDigital" or "wdc" in their names in the following folders:

/Library/Application Support

/Library/LaunchAgents

/Library/LaunchDaemons

/Library/Preferences

/System/Library/Extensions

/Library/StartupItems

dtise wrote:

I found this on macrumors forum, just in case anyone has same question

in response to a question about wdhelper, assuming this person is correct:

Presumably it is correct, since the description is straight from the Apple man page for wdhelper.

AKabas wrote:

Check for files or folders with "WD", "WesternDigital" or "wdc" in their names in the following folders:

 

/Library/Application Support

/Library/LaunchAgents

/Library/LaunchDaemons

/Library/Preferences

/System/Library/Extensions

/Library/StartupItems

From a post dated 10/30/13 on page 3 of this WD Blog, a WD tech suggests this semi-manual way to remove the "WD Smartware"

Steps to completely remove WD SmartWare from your Mac:

 

Run the SmartWare uninstaller application located in /Applications/

Using Apple’s Activity Monitor from /Applications/Utilities quit the following processes:

WDDMService

WD Quick View

SmartwareServerApp

 

Delete /Library/LaunchDeamons/com.wdc.WDDMService.plist (Entry that causes WDDM to start.)

Delete /Library/LaunchDeamons/com.wdc.WDSmartWareServer.plist (Entry that causes the SmartWare Server to start.)

Delete /Applications Support/WDSmartware (Removes all SmartWare support programs)

Delete /Application/WDSmartWare (SmartWare user interface)

Delete Library/Preferences/com.wdc.smartware.plist

From System Preferences->Users Login Items remove WDQuickview for all users. (Entry that runs WD Quick View when a user logs in. There should be a single entry for all users. Deleting it from one any account should remove it for all accounts.)

This was posted to the blog before WD released the uninstaller that (presumably) does the same thing, but for those that want to be sure, the list of files & their locations in the above should help. Just be careful not to delete anything that is not part of the WD software (like wdhelper)!

Hi guys and Girls,

Yesterday Western Digital told that:

WD is happy to announce the release of WD SmartWare Version 1.3.6 for Mac 10.5-10.9.

• Fixed an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9).

Please feel free to post your experiences or questions in this thread.

This is the PATCH?

Someone needs to (a coder) break down the coding commands in that software to give indications as to causation, (since WD isnt going to) and contrast the code commands with the previous version of same.

(WD SmartWare Version 1.3.6 for Mac 10.5-10.9.)

(I will never use HD control software)

spg100 

    But this does not fix the disks that it is already corrupted

correct.  Not to invoke the "hindsight" rule, but you must always consider any and all hard drives as an egg in a stampede,

  *flex data redundancy to the point of paranoia

But this does not fix the disks that it is already corrupted I believe most of us especialy with encrypted disk we lost our data for ever