Trocafish
Level 1 (0 points)

Q: Mavericks corrupts external hard drive

My WD MyBook studio 2TB (fw800) suddenly shows up empty on my desktop after a Mavericks upfrade on my mid 2009 mbp.

 

Disk Drill is now scanning the WD, and the files are there, about 1,4 TB of it...

 

How do I get the disc structure back?

 

I have no Mountain Lion OS-mac to test the WD in..

 

I had a bootable Mountain Lion on the WD, could that be the problem?

 

In Disk Drill MyBook has four units; EFI(200Mb), MyBook(1,8Tb), Unallocated 128Mb and Lost partition (200Mb)

iOS 7, Ipad mini + ios7

Posted on Oct 24, 2013 1:08 AM

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Trocafish

Q: Mavericks corrupts external hard drive

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  • Helpful answers

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  • by estApple,

    estApple estApple Dec 10, 2013 5:29 PM in response to lkrupp
    Level 1 (0 points)
    Dec 10, 2013 5:29 PM in response to lkrupp

    I have learned a hard lesson here. I used RAID 1 because I thought that redundancy would put me in a comfort zone. If one hard disk fails, I would have a surviving one to fall back to. But no. I was absolutely wrong. So I asked myself again, what should I do from here. I think I would have a further backup even with a RAID 1 drive. Then there is another thought.


    What would have happened even if I had a further backup. After finding  that the WD RAID 1 was turned into empty, I would most likely put on the further backup disk, which might also be turned into empty. The nature of the cause of the problem (OS?) would catch many people in surprise. So the real lesson is: do not jump on the wagon too early. Wait for a few months unless the update/upgrade is security related. We do not need "better functions" urgently.

     

    Thank you Apple for the free upgrade to Mavericks. I moved from Windows to Mac because I was looking for a more stable environment. It turned out to be the most eventful experience.

     

    Unlike many, I am quite lucky this time because I just moved all my data to hard disks of higher capacity before the upgrading to Marvericks. Most of my data are still on the disks that I put away. I just lost a few weeks' work.

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Dec 10, 2013 5:41 PM in response to R C-R
    Level 6 (14,811 points)
    Dec 10, 2013 5:41 PM in response to R C-R

     

    R C-R wrote:

    I'm not sure what you mean by this (1) but it has been well established that the sudden reformat problem is linked to the WD utility software, not the drives' firmware.

     

    (2) I think you have lost track of what this topic is about

     

    (3) It is not that they didn't implement data redundancy, it is that that redundancy was wiped out.

     

    1. You need to read the post a little closer before making a comment, it was stated:

    "new era of issues"            Referring to the (Dec 8th I recall) new release of WD firmware causing a "new era" of issues specific to WD (some) drives.


     

    As to the premise of this thread, it in fact is not "well established" (as you wrongly proclaim) or at least not reported as "source for all occurances or even most" FOUND.

    So that is an additional false statement.

     

     

    As for your  (2.) ....The parallel premise of this thread is data protection and the other half resolving this occurrence, as such, is fitting.

     

     

    (3) Very wrong. That definition does not fit the term in connotation of data REDUNDANCY.  Secondary data on a single external HD or RAID array is not a redundancy, but a PRIMARY data copy.          First Redundancy takes place on a Secondary storage medium/locus. (both of these external of course)

     

    2nd level protection in any redundancy necessitates it "be unconnected" period

    Data ON the actual computer is not considered, ergo a single copy OFF a computer is just that, a backup / copy.  Redunancy begins as secondary to a FIRST COPY

     

    Suggested readings on data protection.

     

    http://www.amazon.com/Data-Backup-Recovery-Steven-Nelson/dp/1430226625/ref=sr_1_ 2?s=books&ie=UTF8&qid=1386725900&sr=1-2&keywords=data+backup

     

    http://www.amazon.com/Backup-Recovery-Inexpensive-Solutions-Systems/dp/059610246 1/ref=sr_1_5?s=books&ie=UTF8&qid=1386725926&sr=1-5&keywords=data+backup

     


  • by estApple,

    estApple estApple Dec 10, 2013 5:38 PM in response to beejaysoo
    Level 1 (0 points)
    Dec 10, 2013 5:38 PM in response to beejaysoo

    "when I contacted WD for advice they suggested I hold off on connecting the WD drive."

    Did the WD staff mean not coonecting even with the latest WD Drive Manage software? If this is true, it is horrifying because it would mean that even WD is not sure whether its latest update has resolved the issue or not.

    I think I better go back to Lion or even Snow Leopard for now if I need to connect external drives.

  • by estApple,

    estApple estApple Dec 10, 2013 5:58 PM in response to mikkibarry
    Level 1 (0 points)
    Dec 10, 2013 5:58 PM in response to mikkibarry

    WD Mybook Studio II (2x3T RAID 1 with 3 partitions) was turned into empty. I took one disk out and leave the other insde the box. The iMac can still see the WD with one partition but empty with the now famous name of "Mybook".

    I used the free version of Disk Drill to scan the Studio II. It scanned for more than half a day. It gave a list of files that it had detected. I inspected the list. Most of the files could be found in the list with information like sizes and data of file creation. But the file names and the partition and directory structure were all gone. However, it  grouped files into categories such as music, photo with sub-groups like jpeg NEF, ... etc. This would help a bit to reorganizing things.

    I am thinking of purchasing it to recover the files and for future use.

    But I may try more to see whether there is one, which is smarter to recover the files names and directory structure as well.

  • by estApple,

    estApple estApple Dec 10, 2013 6:01 PM in response to jadbel3
    Level 1 (0 points)
    Dec 10, 2013 6:01 PM in response to jadbel3

    Thank you for your reply. You have been very hepful.

    Just out of curiosity.

    Is the disk that you used Migration Assistant to operate on a startup disk?

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 6:22 PM in response to Trocafish
    Level 1 (0 points)
    Dec 10, 2013 6:22 PM in response to Trocafish

    Had this issue happen to me on a retina with external seagate. mounted drive, drive went grey, reappeared as MyBook, erased drive. I have spent 14 hous performing data recovery on the external drive. Obviously an issue with Apple!!!

  • by jadbel3,

    jadbel3 jadbel3 Dec 10, 2013 6:26 PM in response to estApple
    Level 1 (0 points)
    Dec 10, 2013 6:26 PM in response to estApple

    Your welcome estApple.

     

    The Migration Assistant is on the new computer with Mavericks. So it's the latest one.

     

    Just a side note, I've been watching some youtube videos of older but similar problems of external HD's not being recognized. Probably wouldn't have anything to do with our problem but you never know watching some old school stuff. Here's a link to one of them. I believe this guy is talking about a PC though. Listen to how this guy solved his problem, might give us some ideas.  Here's the link: 

     

    https://www.youtube.com/watch?v=WCx3GOcRMIk

     

    Also, did you or anybody see this link below from Mac rumors saying "Western Digital Releases New Hard Drive Software After Mavericks Data Loss"?

     

    http://tinyurl.com/lt948uf

  • by Drew Reece,

    Drew Reece Drew Reece Dec 10, 2013 6:31 PM in response to MacUser4_20
    Level 5 (7,813 points)
    Notebooks
    Dec 10, 2013 6:31 PM in response to MacUser4_20

    MacUser4_20 wrote:

     

    Obviously an issue with Apple!!!

    You could be right, however other users have said they had no WD software only to find out they had some running from years ago that was caried over via migrations etc.

     

    Can you run EtreCheck and see if you have any WD Software listed as startup items or launchd jobs?

    http://www.etresoft.com/etrecheck

     

    It won't give you definititve proof (it could be installed but not running) but it will show any active software. Post it here if you need feedback.

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 6:37 PM in response to Drew Reece
    Level 1 (0 points)
    Dec 10, 2013 6:37 PM in response to Drew Reece

    running it:

     

    Hardware Information:

              MacBook Pro (Retina, Mid 2012)

              MacBook Pro - model: MacBookPro10,1

              1 2.6 GHz Intel Core i7 CPU: 4 cores

              16 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

              NVIDIA GeForce GT 650M - VRAM: 1024 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop

     

    System Software:

              OS X 10.9 (13A598) - Uptime: 0 days 1:15:41

     

    Disk Information:

              APPLE SSD SM512E disk0 : (500.28 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.42 GB (93.44 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              ST1500LM003-9YH148 disk1 : (1.5 TB)

                        EFI (disk1s1) <not mounted>: 209.7 MB

                        MyBook (disk1s2) /Volumes/MyBook: 1.5 TB (1.5 TB free)

     

    USB Information:

              Seagate  Backup+ BK 1 TB

                        EFI (disk2s1) <not mounted>: 209.7 MB

                        Recovered Files (disk2s2) /Volumes/Recovered Files: 999.86 GB (918.6 GB free)

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

                        Seagate GoFlex Adapter Thunderbolt

     

    Kernel Extensions:

              com.owc.driver.Accelsior          (1.0.1 - SDK 10.8)

              com.AmbrosiaSW.AudioSupport          (4.1.2 - SDK 10.6)

              com.parallels.virtualsound          (1.0 22731.929773)

     

    Problem System Launch Daemons:

              [not loaded] thnuclnt.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [not loaded] com.adobe.SwitchBoard.plist

              [loaded] com.adobe.versioncueCS3.plist

              [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [loaded] com.parallels.mobile.dispatcher.launchdaemon.plist

              [loaded] com.parallels.mobile.kextloader.launchdaemon.plist

              [not loaded] com.sierrawireless.SierraReset.plist

              [loaded] com.sierrawireless.SWoCMon.plist

              [loaded] com.slinkware.slinkDaemon.plist

              [failed] com.torch.update.agent.plist

              [loaded] com.wdc.drivemanagerservice.plist

              [failed] NikonPtpEnum-{C1D40A77-CA45-C792-BE67-43B779438F0A}.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.oracle.java.Java-Updater.plist

              [loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist

     

    User Launch Agents:

              [loaded] com.parallels.mobile.startgui.launchagent.plist

              [loaded] ws.agile.1PasswordAgent.plist

     

    User Login Items:

              iTunesHelper

              Dropbox

              TransmitMenu

     

    3rd Party Preference Panes:

              Adobe Version Cue CS3

              Flash Player

              Java

              MacFUSE

              Perian

              Slink Agent

              TiVoDesktop

     

    Internet Plug-ins::

              Default Browser: Version: 537 - SDK 10.9

              OfficeLiveBrowserPlugin: Version: 12.3.0

              F5 SSL VPN Plugin: Version: 7080.2013.0211.1

              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

              Silverlight: Version: 4.0.50401.0

              Flash Player: Version: 11.9.900.152 - SDK 10.6 Outdated! Update

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6

              AdobePDFViewer: Version: 10.1.1

              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6

              Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2

              eMusic: Version: (null)

              JavaAppletPlugin: Version: Java 7 Update 45

     

    User Internet Plug-ins::

              f5 sam inspection host plugin: Version: 7060.2012.1102.1

     

    Bad Fonts:

              None

     

    Old applications:

              Data Rescue 3:          Version: 3.2.2 - SDK 10.4

                        /Applications/Data Rescue 3.app

              Epson Printer Utility 4:          Version: 9.14 - SDK 10.5

                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

              Keynote:          Version: 5.3 - SDK 10.5

                        /Applications/iWork '09/Keynote.app

              Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

              Microsoft Excel:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

              Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Numbers:          Version: 2.3 - SDK 10.5

                        /Applications/iWork '09/Numbers.app

              Open XML for Excel:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              Pages:          Version: 4.3 - SDK 10.5

                        /Applications/iWork '09/Pages.app

              Photomatix Pro:          Version: 4.1.3 - SDK 10.5

                        /Applications/PhotomatixPro4.1.3/Photomatix Pro.app

              Ringer:          Version: 1.3.2 - SDK 10.5

                        /Applications/Ringer.app

              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5

                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

              Slink:          Version: 1.9.10 - SDK 10.5

                        /Applications/Slink.app

              Solver:          Version: 1.0 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SyncServicesAgent:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

              TurboTax Deluxe 2011:          Version: 2011.r07.012 - SDK 10.4

                        /Applications/TurboTax Deluxe 2011/TurboTax Deluxe 2011.app

              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

              dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 465.12 GB Disk used: 378.09 GB

              Destinations:

                        Time Machine Backup [Local] (Last used)

                        Total size: 931.19 GB

                        Total number of backups: 11

                        Oldest backup: 2013-04-07 00:45:06 +0000

                        Last backup: 2013-10-18 20:02:12 +0000

                        Size of backup disk: Too small

                                  Backup size 931.19 GB < (Disk used 378.09 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

              /sbin excluded from backup!

              /usr excluded from backup!

              /System excluded from backup!

              /bin excluded from backup!

              /private excluded from backup!

              /Library excluded from backup!

              /Applications excluded from backup!

     

    Top Processes by CPU:

                  19%          Data Rescue 3

                  12%          DRBackend

                   8%          WindowServer

                   2%          com.apple.WebKit.Networking

                   1%          hidd

     

    Top Processes by Memory:

              377 MB          WindowServer

              279 MB          Data Rescue 3

              213 MB          mds_stores

              164 MB          com.apple.IconServicesAgent

              151 MB          Safari

     

    Virtual Memory Statistics:

              10.33 GB          Free RAM

              3.87 GB          Active RAM

              394 MB          Inactive RAM

              1.42 GB          Wired RAM

              482 MB          Page-ins

              0 B          Page-outs

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Dec 10, 2013 6:46 PM in response to MacUser4_20
    Level 6 (14,811 points)
    Dec 10, 2013 6:46 PM in response to MacUser4_20

    MacUser4_20

     

    Yes,

     

    Launch Daemons:

            [loaded] com.wdc.drivemanagerservice.plist

     

     

    Launch Daemons:     Launch Demon

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 6:49 PM in response to PlotinusVeritas
    Level 1 (0 points)
    Dec 10, 2013 6:49 PM in response to PlotinusVeritas

    so delete anything in here:

    Launchd jobs:

    LaunchAgents          - Stored in /Library/LaunchAgents

    LaunchDaemons       - Stored in /Library/LaunchDaemons

    User LaunchAgents   - Stored in ~/Library/LaunchAgents

     

    I think the WD uninstaller leaves some jobs in place too, so if you remove via that tool check again for more com.westerndigital.WD jobs!

     

    https://discussions.apple.com/message/23949908?ac_cid=tw123456#23949908

     

    I think R C-R had removal instructions earlier too.

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 6:52 PM in response to MacUser4_20
    Level 1 (0 points)
    Dec 10, 2013 6:52 PM in response to MacUser4_20

    now running it:  is it gone for good?

     

    Hardware Information:

              MacBook Pro (Retina, Mid 2012)

              MacBook Pro - model: MacBookPro10,1

              1 2.6 GHz Intel Core i7 CPU: 4 cores

              16 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

              NVIDIA GeForce GT 650M - VRAM: 1024 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop

     

    System Software:

              OS X 10.9 (13A598) - Uptime: 0 days 1:32:39

     

    Disk Information:

              APPLE SSD SM512E disk0 : (500.28 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.42 GB (93.42 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              ST1500LM003-9YH148 disk1 : (1.5 TB)

                        EFI (disk1s1) <not mounted>: 209.7 MB

                        MyBook (disk1s2) /Volumes/MyBook: 1.5 TB (1.5 TB free)

     

    USB Information:

              Seagate  Backup+ BK 1 TB

                        EFI (disk2s1) <not mounted>: 209.7 MB

                        Recovered Files (disk2s2) /Volumes/Recovered Files: 999.86 GB (918.59 GB free)

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

                        Seagate GoFlex Adapter Thunderbolt

     

    Kernel Extensions:

              com.owc.driver.Accelsior          (1.0.1 - SDK 10.8)

              com.AmbrosiaSW.AudioSupport          (4.1.2 - SDK 10.6)

              com.parallels.virtualsound          (1.0 22731.929773)

     

    Problem System Launch Daemons:

              [not loaded] thnuclnt.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [not loaded] com.adobe.SwitchBoard.plist

              [loaded] com.adobe.versioncueCS3.plist

              [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [loaded] com.parallels.mobile.dispatcher.launchdaemon.plist

              [loaded] com.parallels.mobile.kextloader.launchdaemon.plist

              [not loaded] com.sierrawireless.SierraReset.plist

              [loaded] com.sierrawireless.SWoCMon.plist

              [loaded] com.slinkware.slinkDaemon.plist

              [failed] com.torch.update.agent.plist

              [failed] NikonPtpEnum-{C1D40A77-CA45-C792-BE67-43B779438F0A}.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.oracle.java.Java-Updater.plist

              [loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist

     

    User Launch Agents:

              [loaded] com.parallels.mobile.startgui.launchagent.plist

              [loaded] ws.agile.1PasswordAgent.plist

     

    User Login Items:

              iTunesHelper

              Dropbox

              TransmitMenu

     

    3rd Party Preference Panes:

              Adobe Version Cue CS3

              Flash Player

              Java

              MacFUSE

              Perian

              Slink Agent

              TiVoDesktop

     

    Internet Plug-ins::

              Default Browser: Version: 537 - SDK 10.9

              OfficeLiveBrowserPlugin: Version: 12.3.0

              F5 SSL VPN Plugin: Version: 7080.2013.0211.1

              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

              Silverlight: Version: 4.0.50401.0

              Flash Player: Version: 11.9.900.152 - SDK 10.6 Outdated! Update

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6

              AdobePDFViewer: Version: 10.1.1

              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6

              Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2

              eMusic: Version: (null)

              JavaAppletPlugin: Version: Java 7 Update 45

     

    User Internet Plug-ins::

              f5 sam inspection host plugin: Version: 7060.2012.1102.1

     

    Bad Fonts:

              None

     

    Old applications:

              Data Rescue 3:          Version: 3.2.2 - SDK 10.4

                        /Applications/Data Rescue 3.app

              Epson Printer Utility 4:          Version: 9.14 - SDK 10.5

                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

              Keynote:          Version: 5.3 - SDK 10.5

                        /Applications/iWork '09/Keynote.app

              Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

              Microsoft Excel:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

              Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Numbers:          Version: 2.3 - SDK 10.5

                        /Applications/iWork '09/Numbers.app

              Open XML for Excel:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              Pages:          Version: 4.3 - SDK 10.5

                        /Applications/iWork '09/Pages.app

              Photomatix Pro:          Version: 4.1.3 - SDK 10.5

                        /Applications/PhotomatixPro4.1.3/Photomatix Pro.app

              Ringer:          Version: 1.3.2 - SDK 10.5

                        /Applications/Ringer.app

              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5

                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

              Slink:          Version: 1.9.10 - SDK 10.5

                        /Applications/Slink.app

              Solver:          Version: 1.0 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SyncServicesAgent:          Version: 14.3.8 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

              TurboTax Deluxe 2011:          Version: 2011.r07.012 - SDK 10.4

                        /Applications/TurboTax Deluxe 2011/TurboTax Deluxe 2011.app

              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

              dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5

                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 465.12 GB Disk used: 378.11 GB

              Destinations:

                        Time Machine Backup [Local] (Last used)

                        Total size: 931.19 GB

                        Total number of backups: 11

                        Oldest backup: 2013-04-07 00:45:06 +0000

                        Last backup: 2013-10-18 20:02:12 +0000

                        Size of backup disk: Too small

                                  Backup size 931.19 GB < (Disk used 378.11 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

              /sbin excluded from backup!

              /usr excluded from backup!

              /System excluded from backup!

              /bin excluded from backup!

              /private excluded from backup!

              /Library excluded from backup!

              /Applications excluded from backup!

     

    Top Processes by CPU:

                  20%          Data Rescue 3

                  13%          DRBackend

                   7%          WindowServer

                   1%          EtreCheck

                   0%          Dropbox

     

    Top Processes by Memory:

              328 MB          WindowServer

              295 MB          Finder

              279 MB          Data Rescue 3

              246 MB          mds_stores

              180 MB          com.apple.IconServicesAgent

     

    Virtual Memory Statistics:

              10.02 GB          Free RAM

              4.13 GB          Active RAM

              469 MB          Inactive RAM

              1.38 GB          Wired RAM

              496 MB          Page-ins

              0 B          Page-outs

  • by Drew Reece,

    Drew Reece Drew Reece Dec 10, 2013 7:05 PM in response to MacUser4_20
    Level 5 (7,813 points)
    Notebooks
    Dec 10, 2013 7:05 PM in response to MacUser4_20

    The launch deamon has gone, but what about the tools it was loading? How did you clear this out?

     

    WD have 'uninstallers', however they also create another background job that does who knows what. That was being discussed in the link you posted.

     

     

    @PlotinusVeritas, @a brody,

    Can we create a list of paths to remove to get rid of this WD software and turn it into a 'user tip' (or append it to a brody's tip)?

     

    The WD uninstaller creates extra 'uninstaller jobs'. I don't trust their tools or their attitude to running low level modifications.

    Keeping track of what locations are installed by WD in this thread is a nightmare.

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 7:05 PM in response to Drew Reece
    Level 1 (0 points)
    Dec 10, 2013 7:05 PM in response to Drew Reece

    Yes please..

     

    Very weird that this has been dormant for so long and resurrected only about a month ago....

  • by MacUser4_20,

    MacUser4_20 MacUser4_20 Dec 10, 2013 7:12 PM in response to Drew Reece
    Level 1 (0 points)
    Dec 10, 2013 7:12 PM in response to Drew Reece

    there was a wdddrivemanager in the applications support folder, and after adding it to trash, it started running while checking activity monitor. killed it from activity monitor and emptied trash. I cannot find any other residual WDD stuff, but I am sure there must be something hidden somewhere.Thank you for your help. Any other suggestions would be great. I still think there is something to it running on Mavericks, as it obviously has not happened before, and most people on here, until recently. coincidence or what?

     

    Thanks for all your help. I am crossing fingers that my 700+GB of data revoers. has been running 15 hours....

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